Hotel Riu Plaza Fisherman's Wharf

4.0 star property
VIP Access

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Photo gallery for Hotel Riu Plaza Fisherman's Wharf

Lobby sitting area
Property preview
Reception
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

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2500 Mason St, San Francisco, CA, 94133
  • Place, Pier 39
    ‪5 min walk‬
  • Place, Lombard Street
    ‪8 min walk‬
  • Place, Alcatraz Island
    ‪22 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(714 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(484 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(78 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite

8.4 out of 10
Very good
(14 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Hotwire ROH)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Queen Beds (Superior)

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Riu Plaza Fisherman's Wharf

Hotel with free breakfast, 5-minute walk to Pier 39
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Riu Plaza Fisherman's Wharf. During your stay, you're just a quick walk from Pier 39. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Within a 10-minute walk of Pier 39 and Aquarium of the Bay
Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee.

This San Francisco hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Northpoint Restaurant - Onsite bar. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 60.42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Northpoint Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

Hotel Riu Plaza Fisherman's Wharf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4464 out of 7064 reviews
Rating 8 - Good. 1631 out of 7064 reviews
Rating 6 - Okay. 576 out of 7064 reviews
Rating 4 - Poor. 206 out of 7064 reviews
Rating 2 - Terrible. 187 out of 7064 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Carmen

Stayed 3 nights in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 2 nights in Aug 2025

8/10 Good

Kamilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great area! Super quiet at night!! Great ameneties, tasty breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Daren Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there as a child. Always enjoyed the convenience, environment and standards.
Stayed 3 nights in Aug 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pros/Cons

Room was spacious. Bed was comfortable. Breakfast was outstanding. Location was excellent. No self serve laundry on site. No microwave in room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Nice breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Irma

Travelled with partner
Liked: Cleanliness, staff & service
Best hotel breakfast...but the line was super long and crowded. First floor room had street sounds all night and they put us in a handicap room that we didn't need and the shower didn't work properly. The food is good and the bellman Abdur was an excellent person. He helped us make a really smooth exit and arranged beautiful transportation to cruise terminal pier 27
Stayed 1 night in Aug 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Aug 2025

8/10 Good

Parul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Jul 2025

2/10 Terrible

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel and facilities were great. Perfect location with great walkability. Unfortunately the staff are poorly trained, their computer systems go down often and the staff placed their patrons in physical danger because of their poor service. Due to their system being "down" they asked us to move from the Riu Class check in line to the front of the line for non-members. The other patrons felt as if we were cutting the line and became disgruntled. The staff were aware people were upset but did nothing. Then a man started screaming obscenities and physically getting in my personal space saying I disrespected other people and he was going to beat me (using multiple profanities) and kick my teeth in. I said nothing except to the front desk attendant that was checking me in to please get security. She said nothing to the man but another person went to get security. The man continued to verballly assault me in front of my children and other guests to the point other guests were crying, yet did nothing. Additional staff came out and the man backed up about 6 feet but did not leave. They actually allowed him and his wife to start checking in at the counter next to me as the security guard escorted me and my family to our room. The staff never followed up with me and our entire stay I was frightened of seeing them again. I requested to speak to a manager from the phone in our room and went up to the desk during our stay but the manager was always busy.
Stayed 5 nights in Aug 2025

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Riu plaza hotel is a nice hotel. It's a nice hotel walkable to a lot of good places to eat shop and sightseeing. The Pier 39, embarcadero and many other beautiful establishments are just a walk away from the hotel. The front desk staff were nice, and the concierge were a great help. The breakfast buffet was good and well organized. They have a good system, the staff were quick and moved efficiently. Best of all the food was great with great choices.
Stayed 3 nights in Aug 2025

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pricey! Check in lady was not friendly. Everyone else was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Donald Boris, Chapel Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quinn was very helpful!
Stayed 3 nights in Aug 2025

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness
Property was in a very convenient location. Free continental breakfast was good and well done in terms of effieciency with large amounts of guests. Only thing I disliked was the noise. We requested to be in a quiet room and they put us at a room at the end of the hall that was right on the street next to a bus stop. But it wasn't the main street so maybe that was a quieter location? Parking is very expensive and it was cheaper to go to the close public parking garage. I feel that their guests shouldnt have to pay more than the local parking garage.
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnathon Rieck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2025

10/10 Excellent

mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu San Fran. was perfect for our vaca. It was comfortable, bar was friendly and the breakfast buffet was amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, excellent location and very clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The location was great and the breakfast was fantastic!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Junaid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Excellent free buffet breakfast Very comfortable bed Location was wonderful, walking distance to the wharf.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025