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"very friendly and helpful staff. Cleanliness should be improved. Noisy area (road side) " More

By a verified traveller on Tue 12 Oct 2021

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Economy Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€60* Per night/room 9 Jun - 10 Jun

Single Room, Private Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 1 Double Bed, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at A Hotels City, you're just a quick walk from Tivoli Gardens. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include multilingual staff and coffee/tea in a common area
  • Within a 15-minute walk of Tivoli Gardens and City Hall Square

A Hotels City ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for A Hotels City

Everyone (2) Couples (1)
2 out of 5

Posted by on 30 Apr 2024

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3 out of 5
very friendly and helpful staff. Cleanliness should be improved. Noisy area (road side)

Posted by on 12 Oct 2021

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3 out of 5
Positive: Good central location, small but nice and clean room. Adequate for £50/night. Negative: No shower cubicle, you shower straight onto the bathroom floor so the whole bathroom gets wet and no mop, floor towel or floor scraper provided to get rid of the water. They also hold a 500dkr damage deposit on your bank card upon check in which you get back once they've inspected your room upon checkout but it did make me wonder what kind of people they get staying there...

Posted by on 17 Sep 2020

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Comment from Hotel Management

22 Oct 2020 by A Hotels City

Hi Anonymous, Thank your so much for your feedback. We will work on improving the showers. On the other hand the deposit is just for safety reasons and does not say something about our guests. Have a nice day! Best Regards, A Hotels City

3 out of 5

Posted by on 21 Nov 2022

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Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A Hotels City also features multilingual staff, coffee/tea in common area, and express check-in. Smoking is allowed in designated areas at this 3-star Copenhagen hotel.

  • 26 guestrooms or units
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Copenhagen Central Station (0.6 km / 0.4 mi)
  • Metro station: Copenhagen Vesterport Station (0.6 km / 0.4 mi)

Room Amenities

A Hotels City offers 26 accommodations with free toiletries and blackout curtains. This individually furnished accommodation includes desks. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

  • HD television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (on request)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Unique furnishings
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM

Special check-in instructions:

The front desk is open daily from 3:00 PM - 11:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests are required to download the property's AeroGuest mobile app before check-in.

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

The front desk at this property is open daily from 3:00 PM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are required to download the property's AeroGuest mobile app before check-in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: MobilePay

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards, cash, mobile payments and MobilePay. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Property mobile app required for guests
  • Property mobile app name AeroGuest
  • Smoke detector
  • Mobile payments
  • Front desk opens daily at 3:00 PM
  • Front desk closes daily at 11:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • MobilePay
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 500 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Viktoria
  • Hotel Viktoria Copenhagen
  • Viktoria Copenhagen
  • Hotel Viktoria
  • A Hotels City Hotel
  • A Hotels City Copenhagen
  • A Hotels City Hotel Copenhagen

You should know

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.