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A Hotels City

3.0 star property

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Photo gallery for A Hotels City

Suite, 1 Double Bed, Private Bathroom
Single Room, Private Bathroom
Exterior
Triple Room | Room amenity
Suite, 1 Double Bed, Private Bathroom | Living area

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Free WiFi

Explore the area

Map
Viktoriagade 2, Copenhagen, 1655
  • Tivoli Gardens
    ‪8 min walk‬
  • City Hall Square
    ‪10 min walk‬
  • Nyhavn
    ‪4 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪23 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room, Shared Bathroom

Shared bathroom

Economy Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Daily continental breakfast (DKK 110 per person)

CABINN Copenhagen

  • Pet-friendly
  • Free WiFi
  • Gym
  • Breakfast available
3.5 out of 5, Good, (5412)
The price is €178
for 1 room
includes taxes & fees
17 May - 18 May
CABINN Copenhagen

About this property

A Hotels City

Hotel with a coffee shop, a short walk to Tivoli Gardens
A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 26 accommodations with complimentary toiletries and blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at A Hotels City. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include a multilingual staff and coffee/tea in a common area
  • Within a 15-minute walk of Tivoli Gardens and City Hall Square
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A Hotels City also features multilingual staff, coffee/tea in a common area, and express check-in.

Smoking is allowed in designated areas at this 3-star Copenhagen hotel.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's AeroGuest mobile app before check-in
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 3:00 PM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's AeroGuest mobile app before check-in.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

A Hotels City Reviews

Reviews

6.4
Rating 10 - Excellent. 21 out of 119 reviews
Rating 8 - Good. 27 out of 119 reviews
Rating 6 - Okay. 36 out of 119 reviews
Rating 4 - Poor. 21 out of 119 reviews
Rating 2 - Terrible. 14 out of 119 reviews

6.8/10

Cleanliness

5.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Ella

Liked: Property conditions & facilities
Disliked: Cleanliness
The room did not feel clean: trash under the bed for example
Stayed 3 nights in Jan 2025

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Elendige hovedpuder, og meget larm fra døre der smækker i.
Stayed 1 night in Jan 2025

8/10 Good

MARTIN

Stayed 1 night in Jan 2025

8/10 Good

Flavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, very central and easy to walk around with cafes and stores nearby. When we walked in the room smelled of cigarettes which took hours and leaving the window open in the middle of January to get the smell somewhat out. I tried contacting through the AeroGuest app but nobody ever responded to my messages and there was never anyone at reception to talk to about this. Apart from that the stay was great.
Stayed 1 night in Jan 2025

4/10 Poor

Erik

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Cold and noisy

Cold room, very noisy, leaking water in bathroom but comfortable bed.
Stayed 1 night in Jan 2025

6/10 Okay

Mariza

Liked: Cleanliness
It did the job, but could have been better. The location was quite good for my needs - probably the best thing about this hotel. There were no staff anywhere to be found for my entire stay. I knew there would be no lift at this hotel, but the stairs are very steep and narrow. The room itself was OK, but some of the snacks in the snack tray (kind of like a minibar) were a few months out of date. I can see how some people might assume the snacks and drinks are complimentary - they are NOT, but there is nothing in the room itself to inform you of the costs. The carpets were fraying a bit, the faux leather on the bed base was ripped in one spot and the bedsheet was not big enough for the size of the mattress. Despite this, I had a comfortable sleep. I was on the top floor, so it was pretty quiet, but there is a club right opposite the entrance and it was very noisy until about midnight from that. Lots of churches in the area, so be prepared for the bells to wake you at 8am. You need to register in an app to get your electronic "room key" and a 500DKK refundable deposit is taken. This hotel took the deposit on my card twice and have only refunded one! There is no one to contact about this and all emails and messages keep being ignored!
Stayed 3 nights in Dec 2024

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clear communication for check in, room was nice and clean, shower had hot water, but unsure why we received partial deposit back. The heater was also not very strong and sounded like loud gurgling water
Stayed 4 nights in Jan 2025

6/10 Okay

Neil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the room was very basic. TV did not work. No mention of not having a lift. Stairs are uneven and not level. Beds old and dirty. No mattress protectors on the beds. Shower in the bathroom which was tiny. As a room to stay it was adequate for the money but it was to sleep in only. This was a room not a hotel to be used as a base. On checkout, the app would not work. Tried calling the help number but no answer.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nick

Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice and cheap experience

A nice city-center well-priced hotel. Everything was as expected and we enjoyed our stay there
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Signe Grau

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ingen reception. Dåliga och förmånga trapp steg

Stayed 2 nights in Jan 2025

10/10 Excellent

Mikkel

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Søs

Hotel Viktoria

Servicen omkring om-booking af værelse til 2.sal (pga.manglende elevator)-var ok. -Rengøring ok. -Det undrede os at man har placéret et gigantisk TV-(i forhold til værelsets størrelse.)-som er ubrugeligt pga.’dårlig ell.manglende antenne forbindelse’ ! Vi valgte Hotellet pga.den,-for os,-centrale beliggenhed.
Stayed 3 nights in Jan 2025

2/10 Terrible

Stefan

Hotel from hell

Dåliga trappor m väldigt höga steg Svårtillgängligt Tv o kyl fungerade inte Kallt på rummet Vindsvåning som var trång Incheckningen fungerade inte Otrevlig support Överlag katastrof
Stayed 1 night in Jan 2025

6/10 Okay

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Mehmet

Disliked: Cleanliness, staff & service

Billigt

Billigt hurtigt hotel til at sove. Fint værelse men beskidt
Stayed 1 night in Jan 2025

2/10 Terrible

Susanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et sminket og ucharmerende lig!!!

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
App’en til at åbne hoveddøren fungerede ikke ved ankomst, så jeg måtte bruge lang til på at stå i telefonkø til receptionen. Vinduerne på værelset stod helt åbne ved indtjekning, så værelset var iskoldt (i januar) og var længe om at blive varmet op. Der manglede desuden håndklæder på værelset.
Stayed 1 night in Jan 2025

6/10 Okay

xiaogang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Philip

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Njae

Ingen öppen reception, allt digitalt och det var krångligt. Trapporna är smala och väldigt branta, dessutom ett högt steg in i korridoren. Luktade unket i rummet. Dessutom reserverar de 500 danska kronor som man inte får tillbaka förrän en vecka senare. Vi fotograferade både snacks och kylskåp (som var varmt) innan vi åkte hemåt. Bra för ungdomar men för vi lite äldre så var det enbart läget som var positivt.
Stayed 1 night in Dec 2024