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A Hotels City

3.0 star property

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Photo gallery for A Hotels City

A bedroom with a large bed, a TV mounted on the wall, and a wardrobe.
Reception
A modern hotel room with a bed, a sofa, a TV, and a mirror.
A multi-story hotel with a classic facade, featuring a prominent 'A' logo on the ground floor.
A modern hotel room with a black leather sofa, a small side table, a bed with white bedding, and a view of the city through a window.

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Viktoriagade 2, Copenhagen, 1655
  • Place, Tivoli Gardens
    ‪7 min walk‬
  • Place, City Hall Square
    ‪9 min walk‬
  • Place, Strøget
    ‪12 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪21 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Shared Bathroom

A double bed with white linens, two bedside tables with lamps, and a window with a view of the outside.

Economy Double Room, Shared Bathroom

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Single Room, Shared Bathroom

A bathroom with a toilet, sink, and mirror.

Economy Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Property entrance
CABINN Copenhagen
Vesterbro
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
3.6 out of 5, Good, 7,330 reviews
The price is €75
includes taxes & fees
12 Jul - 13 Jul
CABINN Copenhagen

About this property

A Hotels City

Express check-in, express check-out, and free WiFi in public areas are available at this hotel. Other amenities include multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 28 accommodations with blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is provided on request. Renovation of all guestrooms was completed in January 2025.

Our customers tell us they can't get enough of the helpful staff at A Hotels City. During your stay, you're just a quick walk from Tivoli Gardens. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Within a 15-minute walk of Tivoli Gardens and City Hall Square
As a guest of A Hotels City, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Copenhagen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - January 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

A Hotels City Reviews

Reviews

5.8
Rating 10 - Excellent. 12 out of 144 reviews
Rating 8 - Good. 33 out of 144 reviews
Rating 6 - Okay. 40 out of 144 reviews
Rating 4 - Poor. 37 out of 144 reviews
Rating 2 - Terrible. 22 out of 144 reviews

6.4/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Yes lots of shop and pubs.nice
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kynan

Liked: Cleanliness
Perfectly clean
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Henry Torp

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay for only sleeping
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Kerry

Liked: Cleanliness
Disliked: Amenities
Room was clean, staff knocked on my door 3 times for housekeeping even though I was checking out the following day.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Ulla

Disliked: Cleanliness, property conditions & facilities
Clean the toilet often
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is unstaffed, which was not clear to me at the time of booking
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Lukas

Liked: Cleanliness
Disliked: Property conditions & facilities
room was clean, bathroom was tiny, no proper shower… shower was there where the sink and everything was afterwards wet, sink mirr
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Jukka

Liked: Cleanliness, amenities, property conditions & facilities
For the price, it is an excellent choice; right there in the downtown and very close to the main railway station. Also tidy and well-kept. However, be aware that there is no reception and they should really fix their electronic check-in system; I didn't receive the keys promised despite online check-in. While everything worked fine as you can call them from the front entrance, I would be hesitant if, e.g., arriving late at night. But otherwise perfect!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jakob

Liked: Cleanliness
ok
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ask

Disliked: Cleanliness, staff & service, amenities
I think there was mold in the shower. One of outlets was blocked by a closet and we had to buy an extension cord to even use the fridge box. We did not see a single member of staff for the entire stay.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend! Room pictures are not a clear picture of the room you will be put in during your stay. Don’t expect the safe of tv to work either within the property. Walls are paper thin and can hear everything in the whole building. Bathroom is intact a wet room whereby you soak the bathroom door and water seeps into the bedroom area. Do not book
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Ole Kristian

Liked: Cleanliness
Disliked: Property conditions & facilities
Unsecure place. One night/evening someone hammered on our door after we went to bed. 2 times with half an hour between. The doors didn't close by them selves. A problem for fireprotection. The extra lock on the door did not work. The check in was a disaster. Couldn't reach the support. Same problem checking out. There were people in th lobby, I'm not sure if they were guest or homeless people.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Marc

Disliked: Staff & service, amenities, property conditions & facilities
No staff at hotel, chaotic check-in with pre-check-in online not working for several guests in multiple rooms, necessitating 3 climbs up and down steep steps to 4th floor, remote telephone support from a call-centre with non-Danish speaking person was unhelpful. Heating in room did not work ( it was 5 degrees outside). Gap in the door was so wide (when closed) that during the night, whenever the lights came on in the corridor, a bright beam of light shone on my face, paper-thin walls. Take Cab Inn or similar as an alternative. Just a terrible hotel with råterrible systems and service.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Hannah

Disliked: Amenities, property conditions & facilities
This was a very budget stay, and while the room was clean and reasonably comfortable, that’s about where the positives end. There were no in-room amenities at all—not even a glass or cup. The TV only works if you hotspot it to your own device, which is quite inconvenient. The worst issue was the main light in the room, which kept turning itself on during the night and disrupted sleep. There was also a gap under the door, so light from the corridor constantly shone into the room whenever someone walked past. On top of that, being located next to the shared bathroom meant you could clearly hear flushing and running water. I didn’t pay much, so I wasn’t expecting luxury—but this definitely doesn’t meet the standard of a 3-star property. You really do get what you pay for
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Bra rum för kortare vistelse. Duschen borde ha draperi så inte hela golvet blir vattenfyllt. Bra läge och nära till det mesta
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Erik

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Jeg ankom til et værelse der var meget koldt, tagvinduers håndtag var defekt og kunne ikke lukkes, der var ingen varme på radiatorerne. Der var ikke nogen der svarede på telefonopkald. Så det blev en kold nat. Jeg forventer en gratis overnatning senere. Vh Erik
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tina

Disliked: Cleanliness, property conditions & facilities
Rent og pænt - man skal forvente lidt larm. Meget tynde dyner, men radiatoren virkede. Lidt problemer med at komme ind - den sendte nøgle kunne ikke åbne døren, men der blev svaret med det samme ved opringning og døren blev åbnet. Nok lidt under middel hotel, men også meget billigt.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mikkel

Hotellet har en perfekt lokation i KBH. Hotellet er uden personale, så måske kan man være heldig at løbe ind i rengøringen. Fint værelse, dog var udgangspunktet et andet end på hjemmesiden. Fin seng og badeværelse. Hotellet er beliggende i gammel bygning, så der er meget larm, når der er aktivitet på gangen. Køleskabet på værelset virkede ikke og var beskidt. Tv'et på værelset virkede heller ikke. Jeg synes, at det var et fint værelse i forhold til hvad med kunne forvente af et 3-stjernet hotel.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Milton

Liked: Cleanliness
Disliked: Staff & service
Hotel ligger godt. Men der mangler en kontakt til at slukke for lyset når man går i seng. Så virket tv ikke det ok. Mangle også et håndklædet til at tøre sin hænder i. Det virker på som om man ikke var helt færdig med at renovering af det værelse jeg var blevet tildelte. Så jeg må nok sige at det ikke er et hotel jeg vil komme til at bruge ret meget. Når jeg er i København.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flot
Stayed 1 night in Mar 2026
Verified

8/10 Good

Louise Ploug

Liked: Cleanliness, staff & service, property conditions & facilities
Go lokation ift. strøget og banegården. Er man dårligt gående, ikke godt valg mm. Man bor nederst, mange trapper. Men det er pænt og rent.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carsten

Liked: Cleanliness
Disliked: Staff & service
Der var INTET i minibaren, Seven eleven 50m væk så det gik.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Torsten

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Et skummelt og ganske elendigt hotel som var vi stadig i 1987 på Vesterbro med alt hvad det indebærer
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Steffanie

Disliked: Cleanliness, amenities, property conditions & facilities
Man får hvad man betaler for, der stod en gammel åben Pepsi Max i køleskabet - et varmt køleskab… fjernsynet virkede ikke da ledningen var taget ud?? Meget slidt og beskidt. Sengen var okay, men bestemt ikke et hotel jeg vil booke igen eller anbefale til andre.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Tanja

Liked: Cleanliness, staff & service
Disliked: Amenities
Et udemærket værelse til prisen. Jeg ankom klokken 22 og tog afsted næste morgen klokken 8. Til dette formål var hotellet fint. Værelset var rent og sengen god. Der var lidt lydt, fra gangen, men ikke noget der generede mig. Jeg ville ikke vælge hotellet hvis jeg skulle opholde mig der udover når jeg skulle sove. Beliggenhed perfekt.
Stayed 1 night in Mar 2026