LP Los Portales Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for LP Los Portales Hotel Cusco

Reception
Interior
Lobby sitting area
Lobby lounge
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av El Sol 602, Cusco, Cusco, 84
  • Place, Coricancha
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Basic Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, 2 Single Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 King Bed

Twin Room Standard

  • 18 sq m
  • Sleeps 2

Suite Junior

  • 28 sq m
  • Sleeps 2

Double Room Standard with Street View

  • 18 sq m
  • Sleeps 2

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Room Superior with internal view

  • 18 sq m
  • Sleeps 2

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About this property

LP Los Portales Hotel Cusco

Hotel with a restaurant, 9-minute walk to Plaza de Armas
This smoke-free hotel features a restaurant, a 24-hour business center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the breakfast at LP Los Portales Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi in some public areas
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Plaza de Armas and San Pedro Market
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly LP Los Portales Hotel Cusco.

This 3.5-star Cusco hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 9:00 AM.
LP Los Portales Hotel Cusco has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20606790890
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

LP Los Portales Hotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 558 out of 770 reviews
Rating 8 - Good. 165 out of 770 reviews
Rating 6 - Okay. 24 out of 770 reviews
Rating 4 - Poor. 6 out of 770 reviews
Rating 2 - Terrible. 17 out of 770 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place to stay. Food options and room comfort were all great
Stayed 3 nights in Jul 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Breakfast was good. Rooms very nice and bed was comfortable
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, I cannot recommend this place enough! They just get all the details right. The bed is perfect, the towels are amazingly soft, the staff are incredibly kind, always accommodating and willing to help in any way. I struggled a bit with the altitude sickness, and the staff genuinely cared to help make my stay as comfortable as possible, bringing me tea and going above and beyond to make sure I was okay. The location is perfect, right across from Inca Rail if you are heading out to Machu Picchu or anywhere else nearby. Location is also great, close to the plaza and anywhere else you might explore in Cusco! 10/10 best place in the city!!
Stayed 4 nights in Jul 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the bathroom In standard room was small.
Stayed 1 night in Jul 2025

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, accommodations was great, staff were great but the bathroom is to small. Shower drain was slow. But we really enjoyed our stay and are staying there again next week
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel were great! Jimmy was extremely nice and helpful. Beautiful courtyard and breakfast was amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas, Louisburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

adriana

Travelled with group
Liked: Cleanliness
Clean an super friendly I love it
Stayed 3 nights in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great breakfast and excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filtered Water in the Lobby & Chicken Noodle Soup

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.
King bed.
View of the hall with a desk.
Great bath tub. Fluctuating hot/cold water made the shower an adventure.
Stayed 1 night in Jun 2025

10/10 Excellent

blanca

Liked: Cleanliness, amenities
Wonderful stay, absolutely great breakfast. We highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Camila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado!

Excelente atención!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Cristina

Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!

Amazing staff, location and service. Room was very clean and comfortable, staff was very kind and let us keep our luggage there while we were site seeing. The location was a 5-6 min walk to the center of town. Would recommend to anyone looking to stay in Cusco.
Stayed 6 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lisardo, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and staff was wonderful and provided an excellent service they were super kind, property is about 15 minutes to main plaza where restaurants and stores are located
Stayed 5 nights in May 2025

10/10 Excellent

Axel

Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay at Los Portales. The staff was extremely friendly and was always willing to assist where they can. The hotel was clean, food and breakfast options were great and it was a good proximity to restaurants and the main square. Will definitely recommend.
Stayed 5 nights in May 2025

10/10 Excellent

CARLOS

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good I was just one night, everything was perfect, the people very kind, good breakfast and comfortable room
Stayed 1 night in May 2025