Novotel Cusco

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Cusco •1 Room

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Cusco • 1 Room

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Novotel Cusco, Cusco, current page

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4.0 out of 5

Very good!

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"Check in and out process is quick. Location is safe and very convenient, 2 blocks from Plaza de Armas. Breakfast is fantastic. Dining is also superb, ... " More

By a verified traveller on Sat 08 Jun 2019

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

€126* Per night/room 4 May - 5 May

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Novotel Cusco's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Steps from Cusco Cathedral and 4 minutes on foot from Plaza de Armas
Airport shuttle service available for a fee
Dogs welcome for a fee (restrictions apply)

Novotel Cusco ratings based on 1 Verified Reviews

Review Summary

4.0 out of 5 4.0 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Cusco

4 out of 5

Check in and out process is quick. Location is safe and very convenient, 2 blocks from Plaza de Armas. Breakfast is fantastic. Dining is also superb, no need to go out because the price is almost the same plus the dining area is lovely at night with musicians. Staff is very friendly and helpful. Wifi is average, could be better. I recommended hotel especially if you get a good promo rate.

Posted by ELGIN, from Zurich on 8 Jun 2019

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Comment from Hotel Management

28 Jun 2019 by Juan Tapia - General Manager

Dear Mr Elgin, Thank you for the review and advise of our hotel. We hope to see you in a near future, Sincerely, Juan Tapia General Manager

About the Novotel Cusco

Location San Augustin 239 Esquina, Cusco, Cusco 0

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee. This 4-star Cusco hotel is smoke free.

99 guestrooms or units
5 levels
Conference rooms
Deli
Business centre (24 hours)
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Garden
Newspapers in lobby (free)
Bellhop
Lift
No smoking on site
Bar or lounge
Dining venue

Family Friendly Amenities

Family property
Free WiFi
Snack bar/deli
Laundry facilities
Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

Train station: Cusco Wanchaq Station (1.2 km / 0.8 mi)
Property shuttles: Airport shuttle

Room Amenities

Novotel Cusco offers 99 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers. This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Minibar
In-room dining (limited hours)
LCD television
Cable channels
Combined shower/bath
Cots (free)
Housekeeping (daily)
Hairdryer
Safe
Telephone
Iron and ironing board available
Desk
Heating
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 5:00 AM to 9:30 AM and at the weekend from 5:00 AM to 10:00 AM.

La Cave – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Cusco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!

Pet Policy

Pets: PEN 50 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 26 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property does not follow sanitisation practices of any association
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on-site
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Children stay free - maximum age 16
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitisation guidelines Sanitary Protocol for Categorised Hotels (Peru)
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately PEN 72.20 for adults and from PEN 29 for children
Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
Pet fee: PEN 50 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

You should know

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.