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Hotel Mercure Czestochowa Centrum

4.5 star property

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Photo gallery for Hotel Mercure Czestochowa Centrum

Daily buffet breakfast (PLN 75 per person)
Deluxe Suite, 1 Double Bed with Sofa bed
Lobby
Exterior
Deluxe Suite, 1 Double Bed with Sofa bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
Ks J.popieluszki 2, Czestochowa, Silesian, 42-200
  • Place, Czestochowa Museum of Iron Ore Mining
    ‪6 min walk‬
  • Place, Jasna Gora Monastery
    ‪6 min walk‬
  • Place, Chapel of Our Lady
    ‪6 min walk‬
  • Airport, Katowice (KTW-Pyrzowice)
    ‪37 min drive‬

Room options

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed with Sofa bed

Deluxe Suite, 1 Double Bed with Sofa bed

Deluxe Suite, 1 Double Bed with Sofa bed

  • 49 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Park View

Superior Room, 1 Double Bed, Park View

Superior Room, 1 Double Bed, Park View

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

1 bedroom, minibar, desk, blackout curtains

Standard Room, 1 Single Bed

  • 16 sq m
  • Park view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Mercure Czestochowa Centrum

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hotel Mercure Czestochowa Centrum offers 102 accommodations with minibars and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the overall property condition at Hotel Mercure Czestochowa Centrum. During your stay, you're just a quick walk from Częstochowa Art Gallery. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by foot from Jasna Gora Monastery
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Mercure Czestochowa Centrum. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Czestochowa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Hotel Mercure Czestochowa Centrum has a restaurant serving breakfast, brunch, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (PLN 35 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Baby bath
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Handrails in stairways (106 centimetre high)
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PLN 70
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PLN 70
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 50 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Airport shuttle fee: PLN 250 per person
  • Airport shuttle fee per child: PLN 250 (up to 18 years old)
  • Self parking fee: PLN 35 per day
  • Pet fee: PLN 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: PLN 70 (subject to availability)
  • Late check-out fee: PLN 70 (subject to availability)
  • Rollaway bed fee: PLN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Hotel Mercure Czestochowa Centrum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mercure Czestochowa
Hotel Mercure Czestochowa Centrum
Mercure Czestochowa Centrum
Mercure Czestochowa Centrum
Hotel Mercure Czestochowa Centrum Hotel
Hotel Mercure Czestochowa Centrum Czestochowa
Hotel Mercure Czestochowa Centrum Hotel Czestochowa

Hotel Mercure Czestochowa Centrum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 82 out of 244 reviews
Rating 8 - Good. 109 out of 244 reviews
Rating 6 - Okay. 33 out of 244 reviews
Rating 4 - Poor. 15 out of 244 reviews
Rating 2 - Terrible. 5 out of 244 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Swarna

Liked: Cleanliness, staff & service, property conditions & facilities
no working air conditioning - even after they moved us to another room- hard to sleep at night n the summer
Stayed 1 night in Jul 2025

8/10 Good

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 1 night in Jun 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service
Location was perfect for getting to the monastery
Stayed 1 night in Jun 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good hotel in a great location - right next to the main street with restaurants and shops and across the road from the monastery. Rooms were large and comfortable, very clean. Breakfast buffet was excellent - super fresh with lots of choice, warm waffles made on request were excellent. Highly recommended.
Stayed 2 nights in Jun 2025

8/10 Good

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is THE BEST place to stay in Częstochowa. It's clean, the staff are friendly, it's PERFECTLY centrally located to the best restaurants, yet it's across the street from Jasna Gora which makes it quiet too. But wait, the restaurant at the Hotel Mercure is better than those other restaurants on Aleja Najświętszej Maryi Panny. STAY Here!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities
Location is great and close to the palace. New inside . All very clean. Good parking . Nice rooms . Shower is a little small
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in May 2025

6/10 Okay

CARLTON

Travelled with family
Liked: Staff & service
staff was very friendly and nice, Quality of the room was okay. No safe!
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Mary, Rancho Cucamonga

Stayed 1 night in Jan 2025

2/10 Terrible

Wojciech

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Częstochowa I always stay here. Great, quiet and a perfect location.
Stayed 1 night in Nov 2024

8/10 Good

Ralf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic hotel and breakfast.

Nice hotel and convenient location in city center. Convenient to restaurants and local attraction. Would stay again, but just basic hotel with nice breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bozena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient,550 m from Jasna Góra
Stayed 1 night in Sep 2024

10/10 Excellent

FLORDELIS, SULPHUR SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location ! Just a few mins walk to Jasna Gora Monastery. Our room is very clean and tidy. With water dispenser outside the lobby . Very convenient . And the staff are very accommodating and courteous. We request to have 2 rooms to be on the same floor and a view of the Monastery . Restaurants and a convenient store is right around the corner . Just 5 mins walk . Very safe at night and early in the morning to walk to the Monastery to view the unveiling of Our Lady of Czestochowa.
Stayed 1 night in Sep 2024

10/10 Excellent

Wojciech

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wojciech

Stayed 2 nights in Jul 2024

4/10 Poor

raymond

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are very basic for the inflated price and the showers are tiny. Every time I turned around, I managed to change the water temperature.
Stayed 1 night in Jun 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for Jasna Gora. Very nice hotel with friendly and helpful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ewa, Yardley

Stayed 1 night in Jul 2023