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Embassy Suites by Hilton Dallas Park Central Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Business centre
Lobby
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
13131 N Central Expy, Dallas, TX, 75243
  • Place, Medical City Hospital
    ‪2 min drive‬
  • Place, Galleria Dallas
    ‪4 min drive‬
  • Place, University of Texas at Dallas
    ‪8 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Two Doubles Suite

50-inch TV with cable channels

Two Doubles Suite

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, premium bedding, in-room safe, laptop workspace

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

1 bedroom, premium bedding, in-room safe, laptop workspace

One King Bed, Non-Smoking, Roll In Shower

8.4 out of 10
Very good
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

50-inch TV with cable channels

King, Premium Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking

50-inch TV with cable channels

Premium Suite, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Two Doubles

1 bedroom, premium bedding, in-room safe, laptop workspace

Executive Two Doubles

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Embassy Suites by Hilton Dallas Park Central Area

Hotel with free breakfast, in the vicinity of Galleria Dallas
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Embassy Suites by Hilton Dallas Park Central Area gets high marks from our customers. During your stay, you'll be within walking distance of Medical City Hospital. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at Riparian Grille
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 5 minutes by car from Galleria Dallas and 6 minutes from NorthPark Center
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Dallas Park Central Area offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10713 square feet (995 square meters) and includes conference space. Embassy Suites by Hilton Dallas Park Central Area also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Dallas hotel.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Riparian Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,713 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 404 out of 1054 reviews
Rating 8 - Good. 182 out of 1054 reviews
Rating 6 - Okay. 158 out of 1054 reviews
Rating 4 - Poor. 122 out of 1054 reviews
Rating 2 - Terrible. 188 out of 1054 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Always try to stay at Embassy Suites, but this property was a disappointment. While front desk staff and housekeeping were accommodating, hotel is in desperate need of renovation. Learned upon arrival that TV cable/satellite was out and remained out our entire 3 day stay. AC did not cool very well, shower leaked due to not being fully enclosed and ice maker out of order on our floor. Overall condition of property was below Hilton and Embassy Suite standards.
Stayed 1 night in Jul 2025

8/10 Good

Tadele

Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was recommended by a friend and im glad she recommended it, it was one of the best hotels i stayed in, its unique, comfy, staff is friendly and helpful, and the hotel was beautiful, it was kind of hot in there but only cause of texas heat but my room was cool i just left curtains closed and lights off and room stayed cool, i did not want to leave lol i will be staying again!
Stayed 3 nights in Jun 2025

8/10 Good

Tanai

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the room layout of this property. It is located near the highway, but up the road are lots of places to eat and shop, and it's not too far from downtown. It is convenient to get on and off the highway. My kids really enjoyed the breakfast and pool area.
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking Garage is Nightmare

You really gotta watch out in the parking garage at this location. It was built in a far away time where there was no standard on height clearances or number of vehicle-destroying concrete pillars. It was $100 for a room and $1000 for a collision deductible :-/
Stayed 1 night in Jul 2025

4/10 Poor

Taryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and friendly people
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Amenities
One of the elevators had one door, the rest had two.
Stayed 3 nights in Jul 2025

4/10 Poor

Roversi

Disliked: Cleanliness, staff & service
Dirty hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jefferson

Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Aristide

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

OLD HOTEL

OLD ROOMS OUTDATED
Stayed 2 nights in Jun 2025

6/10 Okay

Ashley N

Travelled with family, Business traveller
Liked: Amenities
Front desk staff was ok. Check in was easy. I can tell the hotel has had some updates in a lot of areas. Very beautiful on the inside! Love the evening reception. We did eat at the restaurant. Food was very good. You can tell the hotel is old. But still very welcoming. Carpeting on stairs could use some updating in the main area. The pool needs better ventilation! Can’t breathe! All you smell is hot air filled with chlorine! Our room was pretty nice. Air conditioner worked wonderful! I will say the picture above the toilet needs some cleaning definitely. The front of the cabinets need to be wiped down more frequently. Breakfast was good. The eggs were a little watery. But overall pretty good. The parking garage was not good. Could not tell where to park. Very dark. Very dirty. Had a feeling of not very safe . Although I didn’t encounter a problem. Was very nervous about leaving my car. Went to front desk to get extra shampoo and conditioner. The guy took the guy behind me first. Even though I had been standing there way longer. He didn’t have conditioner. But had it delivered to my room on a timely manner. Upon checking out I asked for receipt. And the guy basically refused to give me one. I asked multiple times. For people who are on a business trip. A receipt is a must! It’s almost as though he didn’t have a printer to print my receipt.
Stayed 1 night in Jul 2025

2/10 Terrible

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a mess. The AC in thr common areas is either broken or doesn't work well. There are obvious leaks in the atrium cieling. The back door key card pad doesnt work but they encourage you to park back there. We had a brown gooey leak from the in-room bar sink and found a roach. We didnt even stay the whole night it was so bad. The only bright side is that the staff was understanding and super helpful allowing us to cancel our stay. I honestly felt bad for them because they were very professional and dont deserve that working environment. We love Embassy Suites but this was a huge letdown.
Stayed 3 nights in Jul 2025

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness, room comfort

Big Hotel, Cold Pool, Tired Vibe

Very large hotel located in an unattractive area. The pool water was cold and the overall atmosphere felt a bit run-down. On the plus side, the room was spacious.
Stayed 1 night in Mar 2025

2/10 Terrible

Christian

W
Stayed 2 nights in Jul 2025

6/10 Okay

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old dingy and gross

Quick unexpected trip to Dallas needed a hotel specifically in this area. Photos looked nice - real place is old, dingy, dirty. Breakfast tables are all gross and sticky due to some paint issues. Carpets in room are gross. Bathrooms have dirty corners, tiles broken. Curtains in the room are brown when the morning sunlight hits. Lamps in the room are slanted loose and toppling. I could probably think of more but I so was worried my kids would get bed bugs and just grateful we didn't. Also if you park in the back the door doesn't work so you have to walk around the hotel...not great if you have lots of luggage or kids. Or it's late and the whole area smells like trash and weed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Akeia

Liked: Amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving to our room, we found hair and dirt in the bathtub. It was addressed and they did come and clean it. The air conditioner, then proceeded to not work correctly as well as the refrigerator. They were able to get the refrigerator, but every night was extremely hot, Hott and muggy in our room. The tables for the common area where you eat the complementary breakfast were disgustingly dirty to the point that my purse and both of our plates stuck to the table. When walking on the upper floors and looking down, you could visibly see that the tables had not been cleaned properly and that there were rings and stickiness and grime all over them. There were not enough staff present to even address this or to ask them to clean the tables. There was no manager on duty during our stay there as well. Overall, I would say this place is not worth staying at.
Stayed 3 nights in Jul 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Sevice

Management rude had to ask for towels four times
Stayed 1 night in Jul 2025

6/10 Okay

Alethea

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

mehdi

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening drink with snacks
Stayed 1 night in Jul 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend staying here.
Stayed 1 night in Jul 2025

4/10 Poor

Alicia

Disliked: Property conditions & facilities
Hotel was hit soon as you walk in. It didn’t look like most Embassy Suites.
Stayed 2 nights in Jul 2025