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Hyatt Place Plano

3.0 star property

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Photo gallery for Hyatt Place Plano

Lobby sitting area
Premium bedding, down duvets, desk, laptop workspace
Café
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3100 Dallas Pkwy, Plano, TX, 75093
  • Place, Shops at Willow Bend
    ‪13 min walk‬
  • Place, Crayola Experience
    ‪15 min walk‬
  • Place, Texas Health Presbyterian Hospital Plano
    ‪15 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Living area

Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Plano

Hotel in Plano with a coffee shop and an outdoor pool
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Hyatt Place Plano offers 127 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Hyatt Place Plano gets high marks from our customers. During your stay, you'll be within walking distance of Texas Health Presbyterian Hospital Plano. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 4-minute drive from The Shops at Legacy and a few minutes from Legacy West
  • Free local-area and shopping center shuttle service
  • Dogs welcome for a fee
Hyatt Place Plano offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 790 square feet (73 square meters) and includes conference space. The business-friendly Hyatt Place Plano also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5.00 mi and a shopping center shuttle are free. Self parking is free.

This 3-star Plano hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 790 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Plano
Hyatt Place Plano
Amerisuites Hyatt Place Plano Hotel Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Plano Hotel
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano

Hyatt Place Plano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 200 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Garris

Stayed 3 nights in Nov 2025

10/10 Excellent

Edwina

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Vikas

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Nov 2025

4/10 Poor

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The breakfast was fresh and hot. Salsa great. Not enough variety, as far as gravy or bacon, and no fresh fruit. Room very warm and called to get checked or least a fan. Room checked but no fan. I almost never say anything negative but really not a good experience. Almost all of the staff was very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregorio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Love it all! Cleanliness, staff, and the breakfast in the morning!!♥️♥️♥️♥️
Stayed 1 night in Oct 2025

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean. Staff very courteous
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 6 nights in Oct 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities
Room was dirty and smelled of smoke. The amenities were false advertisement.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Bryan, XENIA

Stayed 6 nights in Sep 2025

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quiet several walkable dining options.Nice room,staff was great. Good value for your money
Stayed 2 nights in Jul 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Patricia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There were rowdy hockey teams staying at the hotel and they broke an elevator per the front staff. Very inconvenient. We asked for extra pillows and were told there were none. Our room had a bathroom door that was all chipped and broken on the bottom. Hotel seems tired and older.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisol, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff safe area
Stayed 1 night in Oct 2025

10/10 Excellent

Ardy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alexia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a a really nice hotel in a convenient location. The staff was so nice and helpful, my room was spotless, and the breakfast was tasty. No complaints and I’d definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet location. Decent restaurant just next to hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Candiss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area! Everything was in walking distance!
Stayed 2 nights in Oct 2025

8/10 Good

Anson

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent! The only complaint I had was the TV had few channels. The promo channel had an ad for the hotel with 2 guys kissing. Didn't need to see that at all. Also several of the channels on the TV did not work. No TV guide!
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Room was large and very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025