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Thompson Dallas, by Hyatt

5.0 star property

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Photo gallery for Thompson Dallas, by Hyatt

Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Cocktail bar
3 restaurants, breakfast, lunch, dinner served; American cuisine
Rooftop terrace
Room, 2 Queen Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
205 North Akard Street, Dallas, TX, 75201
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, Majestic Theater
    ‪7 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(9 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Corner

Deluxe Suite, Corner

Deluxe Suite, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Skyline)

Suite (Skyline)

Suite (Skyline)

10.0 out of 10
Exceptional
(6 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (NATIONAL)

Suite (NATIONAL)

Suite (NATIONAL)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Elm Suite)

Suite (Elm Suite)

Suite (Elm Suite)

7.4 out of 10
Good
(3 reviews)
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Thompson Dallas, by Hyatt

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Thompson Dallas, by Hyatt offers 219 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Thompson Dallas, by Hyatt. During your stay, you're just a quick walk from Dallas World Aquarium. You'll find features like free WiFi in public areas, plus 3 restaurants and a full-service spa. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and pet-sitting services.
  • Free WiFi
  • Enjoy American cuisine while dining at CatBird
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Indulge with massages, facials, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center
  • Dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-leash area and pet-sitting services
Thompson Dallas, by Hyatt offers its guests a full-service spa, a hot tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and gift shops/newsstands are also featured at the luxury Thompson Dallas, by Hyatt. For a fee, parking is available. A complete renovation of Thompson Dallas, by Hyatt was completed in September 2020.

This 5-star Dallas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
CatBird - This cocktail bar specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Little Daisy - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Monarch - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Kessaku - This sushi bar specializes in sushi and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Thompson Dallas, by Hyatt is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • CatBird
  • Kessaku
  • Little Daisy
  • Monarch

Things to do

  • 24-hour pool access
  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • High chair
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 49 floors
  • Ballroom
  • Built in 1964
  • Reception hall
  • Renovated entire property - September 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 75 per person
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

THOMPSON DALLAS
Thompson Dallas by Hyatt
Thompson Dallas part of Hyatt
Thompson Dallas, by Hyatt Hotel
Thompson Dallas, by Hyatt Dallas
Thompson Dallas, by Hyatt Hotel Dallas

Thompson Dallas, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 355 out of 482 reviews
Rating 8 - Good. 59 out of 482 reviews
Rating 6 - Okay. 29 out of 482 reviews
Rating 4 - Poor. 22 out of 482 reviews
Rating 2 - Terrible. 17 out of 482 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

roman

Stayed 3 nights in Aug 2025

10/10 Excellent

Lia

Stayed 3 nights in Aug 2025

4/10 Poor

Elizabeth

Stayed 4 nights in Aug 2025

8/10 Good

Kirk

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a prominent hotel, sharing space with an even more prominent condo residence. The Lobby is fabulous. The restaurants and pool areas are designed for luxury and well traveled guests. The layout is awkward and the staff is often cold and self-absorbed. There’s a feeling of being at a regional casting call for the TV show “Baywatch“. The area immediately around the hotel runs the gamut from expensive to condemned. The Thompson Dallas hotel is an oasis in a city undergoing cultural transition.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful property
Stayed 3 nights in Aug 2025

10/10 Excellent

Idalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

4/10 Poor

Cicely, Dallas

Travelled with family
Liked: Staff & service
Disliked: Amenities
My stay was okay, but this isn’t a true 5-star property. It’s more like a 3-4 star hotel, with no luxury amenities or special services you’d expect at a higher-end place. The rooms and public spaces show noticeable wear and could use a refresh. The hotel shares the property with a residence, so some areas are off-limits, and the pool is shared too. The pool area wasn’t well maintained, with leftover food and drinks around. On the plus side, the room was comfortable, and the TV had streaming. However, the walls are very thin, and noise from the halls kept me up, especially with a group of guests coming and going all night. The area around the hotel also wasn’t very clean, with quite a bit of trash and a large homeless presence nearby. Overall, it’s a decent stay if you expect a solid 3-star experience, but it doesn’t match a 5-star listing.
King room
King room
Bathroom with separate toilet room and walk in shower
Stayed 2 nights in Jul 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rocherre

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For this to be a 5-star hotel, they fell short in some areas. The shower and bed hair random hair strands. The shower wasn't fully clean. The floors in the bathroom were also very dirty. They charge a daily hotel fee. The lobby was beautiful. Walking distance to restaurants.
Stayed 3 nights in Jun 2025

4/10 Poor

Ruslan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We expected much more from an expensive 5-star hotel. Instead, we got a small room with a broken coffee machine, vents blowing directly onto the bed, hidden charges everywhere, and unresponsive, indifferent staff. Really disappointed—especially coming from Hyatt.
Stayed 6 nights in Jul 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was awful for the price of this hotel the place just felt dirty in general. However the real issue is the general area around this hotel it is loud they provide ear plugs but they do nothing. I didn’t sleep at all and we just left as soon as we could. The area around this hotel is constant car racing street take over and the occasional gunshot.
Stayed 1 night in Jul 2025

10/10 Excellent

Birinder

Stayed 2 nights in Jun 2025

6/10 Okay

Lucy

Disliked: Amenities
Not clean not many amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the night of our wedding. The staff couldn’t have made the check in more seamless and convenient and relaxing after our big day.
Stayed 1 night in Jun 2025

6/10 Okay

Anton, MANSFIELD

Business traveller
Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Annalea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here for our honeymoon and we were met with so much respect, care and love from every member of the staff. Jade was especially helpful at the front desk, and made our stay seamless. The valet professionals were very kind and welcoming. The food was delicious, the pool was clean and nice, the room was comfortable and unique. We just had the best time! Thank you x 10000000 !! We will be back :)
Stayed 1 night in Jun 2025

4/10 Poor

Kardney

Stayed 3 nights in Jun 2025

6/10 Okay

Jesus

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything but the bed was great. Guarantee there were bed bugs. Woke up every day with new bites on my body/face. Didn’t even think about it til the last night what was likely happening. That part was a bummer since I liked the property and amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a convenient location for our stay, and the staff demonstrated a high level of courtesy and professionalism, particularly the valet and room service teams. The valets were not only friendly but also provided helpful local recommendations. Room service was consistently prompt, discreet, and accommodating. While dining options were excellent in quality, the selection was somewhat limited. The property itself, however, appears to be in need of renovation. In our room, we observed visible mold in the bathroom and exposed floor cracks along the wall. Additionally, slippers were not available due to a reported shortage, which was disappointing given the floor’s lack of cleanliness. The pool area also showed signs of wear and would benefit from modernization—especially when compared to more contemporary offerings such as the Swexan. On a positive note, the gym exceeded expectations in both size and equipment variety. Overall, the hotel remains competitive among the area’s premier properties, but it does not currently meet five-star standards.
Shower area. The lack of ventilation likely contributed to this.
Stayed 5 nights in May 2025