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Dar Es Salaam Serena Hotel

5.0 star property

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Photo gallery for Dar Es Salaam Serena Hotel

Exterior
Poolside bar
Outdoor pool, pool umbrellas
Lobby
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Ohio Street, Dar es Salaam
  • Place, Askari Monument
    ‪5 min walk‬
  • Place, Julius Nyerere International Conference Centre
    ‪7 min walk‬
  • Place, Nyumba ya Sanaa
    ‪7 min walk‬
  • Airport, Dar es Salaam (DAR-Julius Nyerere Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, City View

Standard Room, City View

Standard Room, City View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Ocean View

Minibar, in-room safe, desk, blackout curtains

Executive Room, Ocean View

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, Garden View

Executive Suite, Garden View

Executive Suite, Garden View

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite

Business Suite | Living room

Business Suite

  • Garden view
  • 98 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | In-room dining

Presidential Suite

  • Garden view
  • 165 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Diplomatic Suite

Minibar, in-room safe, desk, blackout curtains

Diplomatic Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, bedside tables, wall-mounted lamps, and framed pictures.

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Superior Room, 1 King Bed, Non Smoking, Garden View | Garden view

Superior Room, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, Garden View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
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The price is €126
includes taxes & fees
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About this property

Dar Es Salaam Serena Hotel

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and manicures and pedicures. The spa is open daily.
During your stay at Dar Es Salaam Serena Hotel, you're just a quick walk from Dar es Salaam International Conference Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, facials, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Dar es Salaam International Conference Centre and 6 minutes by foot from Dar es Salaam Botanical Gardens
  • Airport shuttle service available for a fee
Dar Es Salaam Serena Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 13121 square feet (1219 square meters) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the luxury Dar Es Salaam Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dar es Salaam hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Jahazi Restaurant - This seafood restaurant serves lunch and dinner.
Serengeti - This buffet restaurant serves breakfast, lunch, and dinner.
Kibo Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Island Traders - Onsite restaurant. Guests can enjoy drinks at the bar.
Bakers Basket - This coffee shop serves breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakers Basket
  • Island Traders
  • Jahazi Restaurant
  • Kibo Bar
  • Serengeti

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,121 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Tile flooring in room
  • Wheelchair accessibility

More

  • 7 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: midnight; Check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in fee: 75 percent of room rate
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: TZS 3890.52 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TZS 104175.00 per vehicle (one-way)
  • Early check-in fee: 75 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20339
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dar Es Salaam Hotel
Dar Es Salaam Hotel Serena
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel
Hotel Serena Dar Es Salaam
Serena Dar Es Salaam
Serena Dar Es Salaam Hotel
Serena Hotel Dar Es Salaam
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel Hotel
Dar Es Salaam Serena Hotel Dar es Salaam
Dar Es Salaam Serena Hotel Hotel Dar es Salaam

Dar Es Salaam Serena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 363 reviews
Rating 8 - Good. 128 out of 363 reviews
Rating 6 - Okay. 34 out of 363 reviews
Rating 4 - Poor. 11 out of 363 reviews
Rating 2 - Terrible. 10 out of 363 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

IVANS

Liked: Cleanliness, staff & service, amenities
Had an amazing stay...Great hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shehnaz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service throughoutbthe stay. Very friendly and helpful staff. Nothing is too much to ask.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

RAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

RAJ

Liked: Staff & service, amenities, property conditions & facilities
great staff & hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

sameena

Liked: Cleanliness, property conditions & facilities
Beautiful spacious room Great breakfast selection
Stayed 1 night in Jun 2023
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff friendly and helpful.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Zdenek

Liked: Cleanliness, staff & service, amenities
Room upgrade
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Momodou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very friendly and professional staff
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Sakhiwo

Liked: Cleanliness, amenities, property conditions & facilities
Staff responsiveness
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shahabaldin

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great African buffet. Excellent pool and patios
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Loved the breakfast. Person making the breads was outstanding
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Berenice

Liked: Staff & service
Rate this hotel as 5 star when the renovations are complete. Service was fantastic.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Ariff

Liked: Cleanliness, amenities, property conditions & facilities
The room was quite comfortable from the bed to the shower. The shower water pressure is pretty good but the tub is higher than the bathroom floor so it can get awkward. Also it is closed by a curtain and although I am very careful to close the curtain during a shower some water always ended up on the floor. Some of the bathroom amenities could use some fresh calking or paint. Overall it was a good stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, consistent each time and across various Serena properties.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mojabeng

Liked: Cleanliness, staff & service
Fantastic! Love the facility, friendly staff, very clean. Love my stay .
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly nice people
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Ronaz

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

MAKOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There a butiful garden.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception personal was exceptionally kind and willing to help on anything I needed.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Cathryn

Great
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Rosemin

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

RAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service
Stayed 1 night in Aug 2024