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Sterling Darjeeling

4.0 star property

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Photo gallery for Sterling Darjeeling

Interior entrance
Valley View Premier Room
Restaurant
Reception
2 Bed Room Family Suite with Valley View and Balcony

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Ghoom Monastery Road, Ghoom, Darjeeling, West Bengal, 734102
  • Place, Ghoom Monastery
    ‪2 min walk‬
  • Place, Yiga Choling
    ‪2 min walk‬
  • Place, Bokar Ngedon Chokhor Ling Monastery
    ‪13 min walk‬
  • Airport, Bagdogra (IXB)
    ‪116 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room

Premier Room

Premier Room

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Garden View Privilege Suite

Garden View Privilege Suite | Resort view

Garden View Privilege Suite

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Valley View Privilege Suite with balcony

Valley View Privilege Suite with balcony

Valley View Privilege Suite with balcony

  • Valley view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

View all photos for Valley View Premier Room

Valley View Premier Room

Valley View Premier Room

  • Valley view
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Bed Room Family Suite with Valley View and Balcony

In-room safe, individually furnished, desk, laptop workspace

2 Bed Room Family Suite with Valley View and Balcony

  • Valley view
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About this property

Sterling Darjeeling

2 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Sterling Darjeeling offers 103 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Premium cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Sterling Darjeeling, you're just a quick walk from Yiga Choling. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at General Lloyd
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and a playground
  • Steps from Yiga Choling and Ghoom Monastery
  • Airport shuttle service available for a fee
Sterling Darjeeling offers its guests a full-service spa and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a library, and an arcade/game room are also featured at the family-friendly Sterling Darjeeling. Self parking and valet parking are free.

This 4-star Darjeeling hotel is smoke free.

General Lloyd - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • General Lloyd

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Darjeeling Silver Oaks
Silver Oaks Darjeeling
Sterling Darjeeling Silver Oaks
Sterling Holidays Darjeeling
Sterling Holidays Darjeeling Silver Oaks
Sterling Holidays Silver Oaks
Sterling Holidays Silver Oaks Darjeeling
Sterling Holidays Silver Oaks Hotel
Sterling Holidays Silver Oaks Hotel Darjeeling
Sterling Silver Oaks Darjeeling
Darjeeling Khush Alaya Sterling Holidays Resort
Khush Alaya Sterling Holidays Resort
Darjeeling Khush Alaya Sterling Holidays
Khush Alaya Sterling Holidays
Sterling Darjeeling Hotel
Darjeeling Khush Alaya a Sterling Holidays Resort
Sterling Darjeeling Hotel
Sterling Darjeeling Darjeeling
Sterling Darjeeling Hotel Darjeeling

Sterling Darjeeling Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 6 out of 35 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Mano

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really bad approach road coupled with a taxi mafia of very high fare. Bring your own car or avoid.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Agomoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service, location, friendly accommodating staff made us feel like home. Kanchanjungha views from hotel view point.. outside some rooms, dining hall, outside reception.. everywhere. Gave some suggestions and feed back to the general manager who was very appreciative of the constructive feed back. Passion of the staff to serve customers is unparalleled and trickles down from the leadership of Debarya, who seems to talk about the resort like it's his baby. Doma in dining room, authentic Nepalese cells roti made fresh was cherry on top. Will be back.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Freq_traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an extremely old and cheap property. No way worth the price they charge. Rooms are filthy and dirty with a pungent smell. The breakfast and lunch buffet is horrible. The room ceiling is only about 7 ft which makes one feel claustrophobic. Overall an extremely disappointing experience. I would not even give one star to this property. Would not recommend this to anyone. We wanted to get out from it asap.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable hotel with good ambience and helpful staff. The food was good
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place (beware of road leading to this place)

Great place to stay. The road leading to the resort is a single lane (taking u-turn is impossible and if 2 vehicles came on opposite sides it was v hard). The place itself is amazing with beautiful views including Mt. Kanchanjunga. Manager stopped by to check if everything is all right.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.... we stayed in privillage suite with mountain view. And it was worth every penny.... would definately recommend it.
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at exotic location,overall it was really awesome,thanks Expedia for making my trip wonderful
Stayed 3 nights in May 2018
Verified

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Sterling, Darjeeling!!!

The experience, overall, of staying at the Sterling Darjeeling was very good. The resort has received a significant face-lift and is a much better place to stay at now. The Fitness Center and the wifi could offer an area of improvement though. In hindsight, it seems like our booking at Hotels.com mentioned the room being with Mountain View whereas actually it was not. We did not bring it up though.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Jishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

suman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service Good food Can take taxi to anywhere Bad part is you cannot walk out of the hotel at all You must always have a taxi to go wherever even into town. There is no place to even take morning walk. No garden No heating in rooms-very cold in room
Verified

6/10 Okay

rita

Liked: Cleanliness, staff & service
Disliked: Room comfort

Cheap

Facility was too cold in march. Even lobby where we had to sit to be to on internet was cold and uncomfortable. No internet option in rooms. I would be happy to pay for it. No TV channels work in the rooms. There was nothing to do in the rooms in cold weather with no internet and TV. Food can be improved. Need different menu every night and need some Punjabi dishes.We were forced to eat in the hotel every night due to limited access to outside,cold weather and limited restaurants in the city. Good food in dining hall,improved drinks in bar,TV / internet in rooms, warm lobby could have made our stay enjoyable.
Verified

8/10 Good

Abi

Liked: Staff & service, room comfort

Nice hotel on high altitude

Overall a pleasent experience. Could make it better by providing better toiletries. Able to see mountain k2 from hotel clearly and surrounded by beatiful scenarios.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are dirty musty and terrible!
Verified

6/10 Okay

madhukar

Disliked: Cleanliness, property conditions & facilities, room comfort

Away from city. Approach is very narrow and bad.

Food is good. Cleaniness is bad. Housekeeping is bad.
Verified

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful Hotel in Solitary

Hotel was not in Darjeeling centre but about 9 Km before that in a place called Ghoom. However the property was well maintained and had a contemporary look. Our stay at the hotel was nice, check in checkout and stay was all smooth.Food cooked at the hotel was nice as well. Only negative was that the hotel did not provide any room warmer in the standard room as i stayed there early November when its quite cold in Darjeeling.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not value for money

It's not worth the price if u r not a member..the food quality is horrible both in room service and buffet..the location of the hotel is worse too...its inside a small lane where there's traffic jam all the time.overall terrible.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor experience.

The towels and bedsheets were dirty. The room was freezing and the heater didn't work properly. The geezer didn't work so we had no hot water. The front desk had limited staff who worked there. There was a language barrier with some of the staff as some of them didn't speak English. The food was very oily and not tasty. However, the view was spectacular. Great view but Everything else was terrible.
Verified

4/10 Poor

Sudar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor condition of hotel

The only good thing about the stay was the excellent hotel staff. They were so polite and ready to help. They just did not have the tools to do that. The inside of the rooms was really in bad shape ... needs a big makeover. The kitchenette cupboards are falling apart, the bathroom stinks all the time, the tiles are broken, the towels are treadbare and stinking, the carpet is stained all over, the beds are just ok. Its more like bare minimum hotel than a resort. The breakfast buffet was though quite good. But all over the carpets, towels, tablecloths, tiles, kitchen, walls , roofs etc need a big big maintenance.
Verified

8/10 Good

Santanu

Liked: Cleanliness, staff & service, room comfort

Overall Enjoyable Stay

Overall we had a nice stay. The staff were helpful and courteous and the rooms were clean and comfortable. Look out for the duplex cottages. There are two sore points though: 1. The food prices are exorbitant. Since the property is detached and you do not have dining options nearby you are left with no option other than paying a hefty price for some average dishes. 2. The photo of the room posted on Expedia while making the booking was not representative of the actual room.
Verified

2/10 Terrible

mfsalok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience. DIRTY ROOMS. D

Too far from Darjeeling town. Little in house activities to be categorised as resort.
Verified

6/10 Okay

Spiko

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good value

I spent 3 nights in the hotel in mid of March. The hotel quality is far from great but I think it is a good value for the money spent considering other hotels in the area. What was really bothering me was the insufficient heating in the room and the shower that was barely trickling. I came there after 4 days trekking in rather cold conditions and was really looking forward to a warm shower which i had to wait for almost 2 hours:-) Overall no other complains, enjoyed a lot free breakfast and the Ghoom monastery in the vicinity.
Verified

4/10 Poor

r.c.yadav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i would not like to go to this hotel again
Verified

10/10 Excellent

Family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice location, good view of the Kanchandejunga as you step out of the hotel. Very nice staff. Expensive but good food. Very close to Ghoom railway station.
Verified

6/10 Okay

Maria & Paul

Liked: Cleanliness, staff & service, room comfort

Good room and value

Nice room - better than expected, very hot water! Good large comfy bed. Very noisy hotel in the mornings. Foyer and restaurant were very cold, we sat in winter woolies and it reminded us of a back-packers ski resort without the fire place! Food was somewhat unique for breakfast buffet and dirty table cloths, but they made a great omlette to order. Staff very helpful and friendly. Overall good value for money though location a little out of the way for Darjeeling to walk.
Verified

8/10 Good

Utpal

Liked: Cleanliness, property conditions & facilities, room comfort

Sterling

Nice hotel