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Holland America Denali Lodge

3.5 star property

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Photo gallery for Holland America Denali Lodge

Property grounds
Restaurant
Lobby
Room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Milepost 238.5 George Parks Hwy, Denali National Park, AK, 99755
  • Place, Kantishna Gallery
    ‪5 min walk‬
  • Place, Wilderness Access Center
    ‪4 min drive‬
  • Place, Denali National Park Visitors Center
    ‪6 min drive‬

Room options

View all photos for Room

Room

Room

7.0 out of 10
Good
(67 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed and 1 Single Bed

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About this property

Holland America Denali Lodge

Resort with free parking, near Denali National Park
This smoke-free resort features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Holland America Denali Lodge offers 483 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Holland America Denali Lodge's great location. During your stay, you're just a quick walk from Kantishna Gallery. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes helicopter/airplane tours
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Denali National Park and 6 minutes from Denali National Park Visitors Center
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holland America Denali Lodge. An area shuttle within 2 mi is available for a fee. Free self parking is available.

This 3.5-star Denali National Park resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Holland America Denali Lodge has a restaurant on site.
Karstens Public House - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 2 mi
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Karstens Public House

Things to do

  • Helicopter/aeroplane tours
  • Shopping

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • Lift

More

  • 2 floors
  • 28 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

McKinley Chalets
McKinley Chalets Denali National Park
McKinley Chalets Hotel
McKinley Chalets Hotel Denali National Park
Hotel Mckinley Chalet
McKinley Chalet Resort Denali National Park
McKinley Chalet Denali National Park
McKinley Chalet
Mckinley Chalet Hotel Denali National Park And Preserve
McKinley Chalet Resort
Holland America Denali Lodge Resort
Holland America Denali Lodge Denali National Park
Holland America Denali Lodge Resort Denali National Park

Holland America Denali Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed at Holland America Denali Lodge 3 nights. They did not clean our rooms once during our stay. We had to ask for clean towels and when they brought them to our rooms, they asked my wife & I to put the dirty towels in a bag to remove from our room. This is NOT the kind of stop the level of service I expect from a full-service hotel. At these prices we were very disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sanjiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Threasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible to Denali national park. The staff was friendly. The wifi was not the best.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful lodge. We loved the restaurant and the very private rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canyon Lodge

Great place to stay Quiet and nice Great transportation
Stayed 2 nights in Sep 2025

8/10 Good

Erin, San DIego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Parking was free and close to cabin room. Rooms were basic but met needs - had a call to see northern lights but when we walked outside there were none. Rather it was drizzling so with clouds you can see them, call doesnt make sense
Stayed 1 night in Aug 2025

4/10 Poor

Qaizar, Chadds Ford

Travelled with partner
Disliked: Staff & service
Room assignment
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property with great restaurants and close to the park.
Stayed 2 nights in Aug 2025

4/10 Poor

Arth

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

ROGER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the big clean rooms and comfortable beds especially after 2 days of backcountry hiking in Denali National Park, Each unit is divided into quiet mini compounds giving you a serene view of the Nanana River and Forested grounds.
Stayed 1 night in Aug 2025

4/10 Poor

Sylvia

I was given a room at the very farthest outlying building (building “Z”) which is a long walk, down steep stairs, from the main lodge. Apparently there are shuttles, but they seem few and far between. I opened “my” door and was shocked to see a naked man! He said he had been in that room for a day already. I called the desk to report the mix-up asking for a different room. I explained I was alone and in a remote area and afraid of animals. While waiting, and I swear, I am not making this up! A bear came out of the woods 20 feet away! Apparently the staff know about this bear! I was given a new room (next door to the equally surprised naked man) and I am surely hoping for no more drama! This 63 year old single lady traveler has certainly had enough for one day!
Stayed 1 night in Aug 2025

8/10 Good

Kiyokazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Paige

Food was good in hotel restaurant. The property & location were convenient. Our room was a one bedroom king. Carpet was old & furniture was old, shower was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The views are spectacular and the staff are amazing. The bus transportation was efficient and organized.
Stayed 2 nights in Aug 2025

10/10 Excellent

Xiaojin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Requested king size bed. Was offered double+single. Eventually was able to get the king size room. Other couple we were traveling with had the same issue and had to keep the room. Signage to the room was inaccurate. The room seems to have been added to the floor after signage was created or the sign was made incorrectly but they couldn’t be bothered to fix the sign. Lobby phone in the building doesn’t work so couldn’t use to ask about the room. Room was at the end of the hall next to maids room and where they unloaded the luggage from the cruise passenger bus. View out the window at the end of the hall was dumpsters. Not what I expected for over $400/night. Restaurant was a disaster. Servers did not know which table food belonged to. Two of four dishes showed up but the next one took 20 minutes. The fourth dish had to be re-requested as they thought it had already been delivered. Everyone else had already finished by then. Spoke to manager to ensure he was aware. He was well aware. Blamed it on new staff, but no real acknowledgement that management has a responsibility for proper onboarding on new staff. Frankly felt bad for the server.
Stayed 2 nights in Aug 2025

6/10 Okay

Karen, stanford

Travelled with family
Dated facilities, double bed not queen! First floor rooms will hear every move of upstairs!
Stayed 2 nights in Aug 2025

2/10 Terrible

Ken

Disliked: Staff & service, property conditions & facilities

Very poor service

Check in was unacceptable. Politely told our reserved room, king bed, was not available and we had been switched to two single beds. When I objected the young man said he would check with the room supervisor and left me standing at the counter for twenty minutes. I began to speak with another desk agent who told me that even though you are forced to choose a room, and rooms very in price, your forced choice is not guaranteed. Eventually, after 20 more minutes at the desk we were granted the room we had booked. We were not the only ones with that problem. I spoke with another person who had booked two beds for him and his travel partner and were put in a room with only one. Know that we had booked our room 4 months prior to our visit. Holland America can do better.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Denali National Park! We had a great room down near the river which had beautiful views. Lots of dining options on site and options across the street as well. Would book it again if going to Denali.
Stayed 3 nights in Jul 2025

10/10 Excellent

RAJIV

Liked: Cleanliness
Nice property. Lot of dining options, and shuttle service. Nice views from the rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Shannon

Stayed 1 night in Jul 2025