The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

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Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

Front of property
Lobby
View from property
Executive Room, 1 King Bed, City View | Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
321 17th St, Denver, CO, 80202
  • Place, 16th Street
    ‪3 min walk‬
  • Place, Paramount Theater
    ‪3 min walk‬
  • Place, Colorado Convention Center
    ‪7 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪29 min drive‬

Room options

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(43 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 Bedroom, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Brown Palace Hotel and Spa, Autograph Collection

Luxury hotel with 4 restaurants and a full-service spa
This smoke-free hotel features 4 restaurants, a full-service spa, and 3 bars/lounges. Other amenities include a fitness center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
The Brown Palace Hotel and Spa, Autograph Collection offers 243 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Brown Palace Hotel and Spa, Autograph Collection. During your stay, you're just a quick walk from 16th Street. Features include 4 restaurants, 3 bars, and a full-service spa.
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and 3 bars/lounges
  • WiFi for a fee
  • Valet parking available for a fee
  • Indulge with aromatherapy, reflexology, or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Just a 4-minute walk from 16th Street and 10 minutes by foot from Colorado Convention Center
  • Dogs welcome for a fee
The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges.

Event space at this hotel measures 31470 square feet (2924 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

Brown Palace Lobby Tea - Onsite restaurant.
Ellyngton's - Onsite restaurant. Open daily.
Ship Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Palace Arms - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Valet parking on site (USD 63 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brown Palace Lobby Tea
  • Ellyngton's
  • Palace Arms
  • Ship Tavern

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 31,470 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (121 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (118 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1892
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 34.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Joel, Denver

Liked: Cleanliness
Disliked: Staff & service
When we first arrived, Bellman took our bag but after checking in no one offered to take our bag to the room. Check in clerk was pretty unfriendly and not very helpful giving us information on the hotel restaurants and transportation. Our room did not have a working thermostat and we were told it could not be repaired. Pretty disappointed that restaurants and bars were closed at 11pm. We came back Saturday evening after attending a concert hoping to grab dessert, but nothing was open. Restaurant food and service was very good, but I would not recommend staying at this hotel againl.
Stayed 1 night in Oct 2025

6/10 Okay

SOPHIE, GULFPORT

Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cold room, could not use thermostat (didn't work). Could not get hot water in sink until the day we left.
Stayed 2 nights in Oct 2025

4/10 Poor

BARBARA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible - wouldn't change room for me. Checked into room 625, but there was no air. They gave me room 425, and the same issue was there. Finally, I was given room 702 same issue. Met a nice house keeping gentlemen that assisted me and my husband, to get the air moving.
Stayed 1 night in Oct 2025

6/10 Okay

Rebekah, Columbus

Travelled with family
I was a little reluctant to book this hotel based on mixed reviews. The hotel overall is beautiful with old world charm, but is in need of comprehensive maintenance. While the room was clean with modern amenities, the bathroom pocket door was broken, lights needed replacing and hooks were missing from doors. The lighted make up mirror didn’t work, and several lamps also didn’t work in our room. Ice machines were out on all floors. The piano music in the lobby and the afternoon tea were a total 10/10! Staff was nice and accommodating.
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, historic, well appointed property, however, all the ice machines were missing, $14 for internet??
Stayed 1 night in Oct 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms are not in good condition. The furniture is damaged and stained, the staff especially concierge is non reachable and just zero value for the expense. This isn’t the brown palace we Denverites remember.
Stayed 1 night in Oct 2025

6/10 Okay

Sean, Burke

Liked: Amenities
The lobby was beautiful, but the rooms are in need of renovation. Bathroom drain had a smell of sewage. Ceiling fan squeaked so loud we had trouble falli by asleep. Bed frame squeaked every time we moved, and woke us up.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there following the wedding of a friend.
Stayed 1 night in Sep 2025

2/10 Terrible

Jordan

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was OVERPRICED and outdated. Our room didn't even have hot water in the shower. It was legit falling apart. Paint chipping, wallpaper falling off. It definitely was NOT cleaned. The front desk didn't even acknowledge us. No discount, no apology. We were a burden. The valet which cost over $65 TOOK 35 minutes to get our car. Don't stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

6/10 Okay

Matthew

Awful sewer smell throughout the 7th floor where we were staying. Lasted all 4 days
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking fee fiasco

Been going for past 50 years. Everything about the hotel is fine except for one glowing disrepancy. Charginf $63 for overnight parking is outrageous. When one is paying that much for a room, a parking fee like that is an insult, a poke in the eye. There is no way the cost is justfied, even if it is a "third party" parking concession. That's enough to keep us from coming back
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denver Gem

My stay was absolutely wonderful! I’m from Denver and I grew up hearing all about the Brown Palace. How fancy and magical their high tea offerings are to how luxurious and world class their spa/salon is. Can’t forget the amazing restaurants and bars within the hotel as well allowing for so much to do while staying there. I was thrilled to finally get the chance to stay and explore. I would come back again and again. The front desk staff was friendly and very helpful upon check in. I had a lovely drink and appetizer at the Ships Tavern. And then wrapped up my stay with two of the best spa services I’ve ever had, to date. It was just fantastic!
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was a short stay but the atmosphere was perfect, I had a corner room with a great view. The architecture was beautiful. Definitely recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treat! We were upgraded because of our very special occasion! We only wish we had more time to spend at The Brown Palace! We are thankful the staff made this a memorable experience all around.
Stayed 1 night in Sep 2025

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately , we didn't have time to look around. Assistance was excellent. Bed very comfortable . Only negatives were: had to run water in shower a very long time before it got hot and toilet paper holder didn't stay attached. Wish we had more time to experience the environment.
Stayed 1 night in Sep 2025

2/10 Terrible

Nfia

Stayed 1 night in Sep 2025

10/10 Excellent

Eleanor

Travelled with family, Travelled with group
Outrageous cost for valet parking otherwise a lovely historic hotel in Denver. Convenient to union Station and 16th st mall. Staff is friendly. We love the Brown Palace and will return in the future.
Stayed 1 night in Aug 2025

6/10 Okay

Greg

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beautiful historic hotel, but had a lot of issues. We walked into our hotel room and it had a leaking ceiling. Was not a big issue though. We had issues with our TV and called about it. They said they would send someone to fix it. They never came. In the lobby, they have a bathroom with a very leaky faucet that was not fixed in the few days we were there. At one point it was gushing water and the handle was off. They got it repaired so that it wasn't gushing, but it still leaked very badly. We also saw a wall repair going on in the hall of our floor. It just came across that the hotel was not being well maintained.
Stayed 3 nights in Aug 2025

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities
I was expecting a better place, however the rooms, hallway, stairs, and floors are dirty. Closest are filled with things hanging around. No wipes properly. Bathroom has stained and furniture are old falling apart. Very small fridge that doesn't work. No microwave. No water. Didn't like it at all. Staff is very rude and didn't respond to any questions, no even when asked about the story of the hotel. I will not recommend or stay again.
Stayed 4 nights in Aug 2025