Hampton Inn & Suites Des Moines Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Des Moines Downtown

Lobby sitting area
Exterior
Reception
View from property
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
120 Sw Water St, Des Moines, IA, 50309
  • Place, Principal Park
    ‪5 min walk‬
  • Place, Iowa Events Center
    ‪11 min walk‬
  • Place, Casey's Center
    ‪14 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing accessible)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Balcony)

  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower & hearing accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in shower)

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, River View

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Des Moines Downtown

Riverfront hotel with an indoor pool, 6-minute walk to Principal Park
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Des Moines Downtown offers 131 air-conditioned accommodations with minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Hampton Inn & Suites Des Moines Downtown gets high marks from our customers. During your stay, you're just a quick walk from Science Center of Iowa. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of Principal Park and Iowa Events Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Des Moines Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. Hampton Inn & Suites Des Moines Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Des Moines hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 22 2025 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 104 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Des Moines Downtown
Hampton Inn Des Moines Downtown
Hampton Inn & Suites Des Moines Downtown Iowa
Hampton Inn Moines Downtown Hotel
Hampton Inn Moines Downtown
Hampton & Suites Des Moines

Hampton Inn & Suites Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

scott

Stayed 1 night in Oct 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was not friendly. Felt like we were a bother just being there. The hot tub didn't work. Paper and plastic and every other day maid service for such an expensive place is odd. And the parking situation was very confusing. No one told us that 2 different hotels are attached to the parking garage. We kept getting frustrated that our key wouldn't let us enter from the parking garage, but in fact only some doors were for our hotel. Yes, the doors were marked BUT not by a name we knew bc our hotel key said Hilton, but our hotel was Hampton. The other hotel was called Marriot, but got labelled The Residence. This led to a frustrating comedy of errors. I highly recommend each hotel informs guest that the parking garage doors are labeled and one cannot enter the hotel except through the X door, etc.
Stayed 1 night in Oct 2025

10/10 Excellent

Battsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Robin

Business traveller
Stayed 1 night in Oct 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not take advantage of breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, quiet. Worked very well for my stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fine, just not a great variety.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Axel, Middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist Tania extremely helpful. Fast checkin & checkout. Walkable to Casey Center, restaurants& ballpark. Quite & relaxing, never crowded. Big elevators, free adequate breakfast. They also have bag & go breakfast for those in a hurry. Room spacious, comfortable bed & pillows. Nice pool & gym. Plenty of towels. Rooms have refrigerator & microwave.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tony

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled like fake perfume. Not sure if they have some type of air fresheners or what. Didn’t see any, but that fake smell is horrible for people with allergies.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice clean room with a balcony that overlooked the river. A nice little touch was the tv said welcome and my name. We didn't arrive until 10 pm which the pool was closed. So we didn't try it out. Good breakfast. Would like to see biscuits and gravy. Very nice stay
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed. Clean, comfortable, and convenient. Nice free breakfast and coffee. Staff was good too!
Stayed 1 night in Oct 2025

10/10 Excellent

guillermo, Carbondale

Stayed 1 night in Oct 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept the best I've ever slept in a hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Hugo

Stayed 2 nights in Oct 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very
Stayed 1 night in Oct 2025

8/10 Good

Michael, Warrensburg

Liked: Staff & service, property conditions & facilities
Room seemed clean, dust ruffle was stained, dirt under cushion of chair.. Could use some updating/replacement of some carpets. Card readers on doors, elevators and parking garage gates are not very responsive, you have to hold your key card over the reader just right. Breakfast was ok, not a lot of options. Very walkable area close to restaurants downtown.
Stayed 2 nights in Oct 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was aupwr disappointed the hot tub was not hot and the jets weren't working. That was the only reason I booked here. The elevators were also not working, however the front desk moved me to a room and had me park on that level so the elevator wasn't necessary. That was so convenient! Walking to grab dinner across the street at High Life was so simple and took less than 10 minutes.
Stayed 1 night in Oct 2025

8/10 Good

Brooks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The Hampton is conveniently located in the downtown area. It met all of our expectations except that there is a fee for parking. During breakfast, the eggs were short supplied. Otherwise it was enjoyable.
Stayed 1 night in Sep 2025

8/10 Good

Nich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent, parking is annoying, but likely not the hotel's fault, rooms were nice and pool was well kept. Frequent traveler, so its nice to find a good option when I come across one.
Stayed 2 nights in Oct 2025

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Parking was easy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025