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Hampton Inn & Suites Des Moines Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Des Moines Downtown

Exterior
Indoor pool, pool loungers
Reception
Reception
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
120 Sw Water St, Des Moines, IA, 50309
  • Principal Park
    ‪6 min walk‬
  • Iowa Events Center
    ‪13 min walk‬
  • Wells Fargo Arena
    ‪14 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-in shower)

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Minibar, free cots/infant beds, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Balcony)

View from room

Studio, 1 King Bed, Accessible, Bathtub (Balcony)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower & hearing accessible)

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in shower & hearing accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, River View

Minibar, free cots/infant beds, free WiFi, bed sheets

Studio, 1 King Bed, River View

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed

Minibar, free cots/infant beds, free WiFi, bed sheets

Studio, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing accessible)

Minibar, free cots/infant beds, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Hearing accessible)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing accessible)

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing accessible)

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony, River View

View from room

Studio, 1 King Bed, Balcony, River View

  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Des Moines Downtown by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.7 out of 5, Exceptional, (1001)
The price is €123
for 1 room
includes taxes & fees
11 May - 12 May
Staybridge Suites Des Moines Downtown by IHG

About this property

Hampton Inn & Suites Des Moines Downtown

Riverfront hotel with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Des Moines Downtown offers 131 air-conditioned accommodations with minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Hampton Inn & Suites Des Moines Downtown gets high marks from our customers. During your stay, you're just a quick walk from Science Center of Iowa. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Principal Park and Hy Vee Hall
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Des Moines Downtown offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. Hampton Inn & Suites Des Moines Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Des Moines hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 104 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Des Moines Downtown
Hampton Inn Des Moines Downtown
Hampton Inn & Suites Des Moines Downtown Iowa
Hampton Inn Moines Downtown Hotel
Hampton Inn Moines Downtown
Hampton & Suites Des Moines

Hampton Inn & Suites Des Moines Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Stayed 1 night in Jan 2025

8/10 Good

Courtnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kerissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the river, how close it was to downtown and lots of day time options for exploring
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool and hot tub both closed. The only reason I booked this hotel they need to let people know if their facilities are closed!
Stayed 1 night in Jan 2025

8/10 Good

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room overlooked the river. It was fun to watch the eagles fly over & dive into the little open water there was available on the river. We were a little disappointed the pool & hot tub were not available during our stay.
Stayed 1 night in Jan 2025

8/10 Good

larry

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 1 night in Jan 2025

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this Hampton Inn, primarily for its cleanliness and convenient walkable location. It was easy to get to downtown for New Year's Eve festivities. Some reviews said the parking garage charge is $15 -- this has now been updated to $20. But there is street parking that is only charged during business hours and free on holidays, so we made good use of that option. The breakfast had a few hot items, so it was better than just continental fare, but we were not that impressed. The eggs and sausage didn't seem like real food, unfortunately. Otherwise, it was a good spot and a lovely stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Debra

Stayed 1 night in Dec 2024

6/10 Okay

Jordyn

Liked: Cleanliness, room comfort
Disliked: Staff & service

Comfy stay but improvements coulde be made.

Our room was nice and clean. King bed was comfortable. The blonde haired woman at the service desk was not very friendly, and she's the first person you see when you walk into the lobby. My husband had an accident in the bathroom and I asked for housekeeping to come clean the floors and toilet at 1pm while we were out. They only took out the trash, and I know this because I purposely left a chunk of hair in the middle of the floor from when I styled my hair for the wedding we were attending. The hot tub was not maintained well. Missing tiles and an off color. We expected a little more. The breakfasts were great, however.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but....

All in all, the hotel is great. In our room, 602, the bedside table lamp needs replaced as the bulbs flicker and one shade was broken. We did report that as we recd a text asking how things were so far. Realized our toilet was stopped up in middle of the night, but didnt have a chance to tell anyone until check out. The shower water wasnt very warm and what was warm, didnt last very long.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Haleigh

Stayed 1 night in Dec 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service
Good experience
Stayed 1 night in Dec 2024

8/10 Good

Mish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

The hotel was conveniently located to restaurants and the Civic Center. The room and bathroom were very clean. Breakfast was really good… nice variety. Helpful staff and covered parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Randy

Stayed 1 night in Nov 2024

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel!

Staff was great! My room 314 was nice with a balcony facing the river. However i woke up with a spider crawling above me on the ceiling.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great clean stay! Rooms were great, pool and hot tub were great, wish it stayed open a little longer but oh well!
Stayed 3 nights in Nov 2024