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Sheraton West Des Moines Hotel

3.5 star property

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Photo gallery for Sheraton West Des Moines Hotel

Exterior
Daily cooked-to-order breakfast (USD 14 per person)
Presidential Suite, 1 King Bed with Sofa bed | Living room
Reception
Presidential Suite, 1 King Bed with Sofa bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
1800 50th St, West Des Moines, IA, 50266
  • Place, Living History Farms
    ‪2 min drive‬
  • Place, Mercy Medical Center West Lakes
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪5 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

27-inch TV with cable channels, pay films

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed

27-inch TV with cable channels, pay films

Club Suite, 1 King Bed with Sofa bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

1 bedroom, down duvets, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

1 bedroom, down duvets, in-room safe, desk

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living room

Presidential Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton West Des Moines Hotel

Suburban hotel with a fitness center and a 24-hour business center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
Sheraton West Des Moines Hotel offers 285 accommodations with safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton West Des Moines Hotel. During your stay, you'll be within walking distance of Clive Aquatic Center. An indoor pool, a restaurant, and a gym are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • 5 minutes by car from Jordan Creek Town Center and 9 minutes from Drake University
  • Bus station shuttle service available for a fee
  • Pets welcome for a fee
Sheraton West Des Moines Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. The business-friendly Sheraton West Des Moines Hotel also features gift shops/newsstands, concierge services, and laundry facilities. For a fee, parking is available.

This West Des Moines hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Sheraton West Des Moines Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per 24-hour period)

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 per person
  • Fee for in-room wireless internet: USD 5.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton West Des Moines Hotel offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton West Moines
Sheraton West Moines Hotel
Sheraton West Des Moines
West Des Moines Sheraton
Sheraton West Des Moines
Sheraton West Des Moines Hotel Hotel
Sheraton West Des Moines Hotel West Des Moines
Sheraton West Des Moines Hotel Hotel West Des Moines

Sheraton West Des Moines Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Dempster, Coon Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel all around.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Did not tell where is health club Charge parking Setting up parking payment In a city with no parking probs n 30 min away from airport Rooms felt very smelly humid
Stayed 2 nights in Jul 2025

10/10 Excellent

breon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services from all front staff & housekeepers!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I traveled with my son and his friends for a baseball tournament and we got connecting rooms which worked out great.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 3 nights in Mar 2025

6/10 Okay

JOHN

Travelled with family
I was charged for internet service. Most hotels I know about include it. Even if this were an appropriate charge, I would think you should advise that there is going to be a charge if you sign up for the internet. There was not. Prrtty sneaky. This would be enough for me to look for another place to stay next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property. Disappointed that you pay for parking at this hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Carla

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dawn

Stayed 1 night in Jun 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, will stay again

Great location, great hotel. Even with 100s of travel baseball kids running around, we couldnt hear them. Nice hotel. Staff was helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Todd

Stayed 1 night in Jun 2025

8/10 Good

Hova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Helen

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.
Stayed 2 nights in Jun 2025

8/10 Good

Monty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

6/10 Okay

Ken

Liked: Cleanliness
Disliked: Amenities
The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!
Stayed 1 night in May 2025