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4.5 out of 5

"Everything was very good about the hotel. The staff were helpful and cheerful. The unheated freezing swimming pool was a real negative for me and w ... " More

By a verified traveller on Sat 08 Apr 2023

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Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Economy Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, Terrace (2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Balcony (1 adult and 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hipotels La Geria. During your stay, you're just a quick walk from Pocillos Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Within a 15-minute walk of Pocillos Beach and Playa de Matagorda

Hipotels La Geria ratings based on 41 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hipotels La Geria

Everyone (27) Couples (6) Family (3) Other (2)
4 out of 5
Everything was very good about the hotel. The staff were helpful and cheerful. The unheated freezing swimming pool was a real negative for me and would make me consider staying elsewhere next time. Many of the loungers by the pool had towels on them but were unattended for hours and nothing was done about it.

Posted by on 8 Apr 2023

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Comment from Hotel Management

9 Apr 2023 by Hipotels La Geria****

Dear FionaFirst of all thank you so much for choosing our hotel and thank you for taking the time to complete our survey. We are so happy to hear your positive words about all our staff, thank you from all of us! We are sorry we did not meet totaly your high expectations,We ensure that any criticism of our service is a motivation for us and helps us to review, improve, adapt and solve any incident. Furthermore, your comments and opinions are essential to continue improving our services and quality standard.We hope to have the opportunity to host you on your next stay in Lanzarote and meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns.Sunny Greetings

4 out of 5
Rooms are outdated and small but ok for price also not the best location

Posted by on 21 Dec 2022

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Comment from Hotel Management

24 Dec 2022 by Hipotels La Geria****

Dear BradleyThank you for taking the time to complete our survey and for your confidence in sharing your comments with us. We are glad to hear that you were satisfied and enjoyed your stay with us overall. Your comments and ratings are essential to continue to improve our service and quality standards and have been shared with the relevant departments so that they can be addressed. We look forward to hosting you on your next stay in Lanzarote and continue to meet your expectations. Please do not hesitate to contact us directly and it will be our pleasure to assist you if you have any questions or concerns.Thank you for your trust in Hipotels La Geria ****!

5 out of 5
Staff were so friendly and helpful, All inclusive drinks and food were really good, I travelled alone and was really looked after, Thank you

Posted by , from Uk on 1 Oct 2020

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Comment from Hotel Management

1 Oct 2020 by Recepción Hipotels La Geria****

Dear Kimmy Thank you so much for this perfect rating! It's so important to know for us that we were able to fulfil your high expectations for a perfect holiday! Hope to welcome you soon for your next visit Please keep safe & take care!

5 out of 5

Posted by on 31 Jan 2020

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Comment from Hotel Management

3 Feb 2020 by Recepción

Dear guest, Thank you very much for yur time and your rating, we are very pleased to see that the service was perfect. We wish a really nice week, looking forward to see you again very soon ;) Many Greetings, Hipotels La Geria

5 out of 5

Posted by on 30 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by Hipotels La Geria****

Thank you so much for your perfect 5-star-rating! Welcome for soon again! Sunny Greetings

4 out of 5

Posted by on 29 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Hipotels La Geria****

Thank you so much for your feedback! Your opinion is very important for us! Hope to welcome you soon again Sunny greetings

3 out of 5

Posted by on 11 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Hipotels La Geria****

Dear Guest Thank you for the time you took to give us your value feedback. All will be taken as a warning to keep in mind that there is always space for improvement and we have never reached the final target. Keep us in good memory Hope to welcome you soon again Sunny greetings

5 out of 5
Location was great, food excellent, entertainment fabulous, our room didn’t have a view and looked a bit dated, also cockroach appeared on last night!!

Posted by on 22 May 2019

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Comment from Hotel Management

24 May 2019 by Hipotels La Geria****

Thank you for this perfect 5-star-rating! So happy that we fulfil your expectation for a perfect holiday, hope to welcome you soon again! We apologize for the inconvenience with the insects, precautionary measures have already been taken. See you soon

5 out of 5
Mosquitos in the room kept us awake half the night

Posted by on 21 May 2019

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Comment from Hotel Management

24 May 2019 by Hipotels La Geria****

Thank you for for this top 5-star-rating! We apologize for the inconvenience with the mosquitoes, precautionary measures have already been taken. Thank you for reomendation Hope to welcome you soon again Yours Hipotels La Geria****

5 out of 5
Great place to stay, staff very helpfully and righ beside the beach.

Posted by on 7 May 2019

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Comment from Hotel Management

7 May 2019 by Hipotels La Geria****

Dear Guest We appreciate your very perfect valuation and it would be a great pleasure to be your host again soon Sunny greetings Your Hipotels La Geria****

All-inclusive Details

All-inclusive room rates at Hipotels La Geria are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Buffet-style meals included
  • Additional service charge accepted
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for premium or imported non-alcoholic drinks
  • All meals included

Property Features

Some rates at Hipotels La Geria are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hipotels La Geria offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at the family-friendly Hipotels La Geria. Self parking is free. This 4-star Tías hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 4 levels
  • Built in 1988
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hipotels La Geria offers 242 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Tías hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Hipotels La Geria has a restaurant on site.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Miniature golf on site
  • Ecotours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Electrostatic spray is not used for disinfection
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Online penalty collection
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • In-room safe fee: EUR 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hipotels Geria
  • Hipotels Geria Hotel
  • Hipotels Geria Hotel Tias
  • Hipotels Geria Tias
  • Hipotels La Geria Tías
  • Hipotels La Geria Hotel
  • Hipotels La Geria Hotel Tías

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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