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Aparthotel

Grupotel Cinco Plazas

3.0 star property

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Photo gallery for Grupotel Cinco Plazas

Front of property
Breakfast, lunch and dinner served
Terrace/patio
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle Anzuelo,56, Tías, 35510
  • Place, Gran Casino de Lanzarote
    ‪5 min walk‬
  • Place, La Peñita
    ‪5 min walk‬
  • Place, Puerto del Carmen Beach
    ‪5 min walk‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪12 min drive‬

Room options

View all photos for Studio, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Studio, Balcony or Terrace

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 2 Bedrooms (4 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Comfort Studio

1 bedroom, free WiFi, bed sheets

Comfort Studio

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort studio (2 adults + 1 child)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 1 child)

  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Comfort studio (2 adults + 2 children)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 2 children)

  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

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About this property

Grupotel Cinco Plazas

This smoke-free aparthotel features 3 outdoor pools, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and a children's pool. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a phone are among the other amenities available to guests. Housekeeping is available once per stay.
Grupotel Cinco Plazas offers 230 air-conditioned accommodations with coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Tías aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grupotel Cinco Plazas. During your stay, you're just a quick walk from Puerto del Carmen Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 bars. This comfortable aparthotel has 230 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a playground
  • Just a 4-minute walk from Puerto del Carmen Beach and 5 minutes by car from Lanzarote Golf Resort
Grupotel Cinco Plazas offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Grupotel Cinco Plazas also features tour/ticket assistance, laundry facilities, and a front-desk safe.

This 3-star Tías aparthotel is smoke free.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Housekeeping available once per stay
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 230 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cinco Plazas Hotel PUERTO DEL CARMEN
Cinco Plazas Hotel
Cinco Plazas PUERTO DEL CARMEN
Apartamentos Cinco Plazas Apartment Tias
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Apartamentos Cinco Plazas Tias
Apartamentos Cinco Plazas Tia

Grupotel Cinco Plazas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 213 reviews
Rating 8 - Good. 70 out of 213 reviews
Rating 6 - Okay. 31 out of 213 reviews
Rating 4 - Poor. 10 out of 213 reviews
Rating 2 - Terrible. 7 out of 213 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Excellent complex, good location in new town, really comfortable modern apartment.
Stayed 11 nights in Nov 2025

2/10 Terrible

Cian

Disliked: Cleanliness, amenities
Room ok, be careful when leaving
Stayed 5 nights in Dec 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, room comfort
Apartments are spacious, clean, and well equipped. Unfortunately there is no heat in the cold winter evenings so we were cold at night. The pool area was nice with entertainment during the day - I really enjoyed the saxophone player. The pool is not heated. The food from the pool bar was good. The hotel is in a good location. A couple of minutes down the hill to the main strip and beach and a couple of minutes up the hill to the bus stop to go to Arrecife or the airport. There is a supermarket next door which is really handy.
Stayed 3 nights in Dec 2025

8/10 Good

Caroline

Liked: Cleanliness, room comfort
There in november. Lovely and quiet. Can image in high season, could be manic. Lovely place. Location great. Just off the main strip
Stayed 7 nights in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities
My parents really enjoy their stay each time we book Cinco Plaza for them, they had a large apartment with two balconies, the apartment was spotless, the staff are really friendly, beautiful sea view, they are booked again to stay in February
Stayed 7 nights in Nov 2025

2/10 Terrible

Maire

Liked: Amenities
Check-in was a horrible experience. We were dealt with by a pleasant young lady but when we enquired regarding being allocated the room which we had previously stayed in we were referred to an older gre-haired
Stayed 7 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities
The food, cleanliness,quietness and peace plus the friendly staff made our stay most enjoyable. We would be happy staying again at the Grupotel Cinco Plazas?
Some Christmas Decorations at reception
Stayed 16 nights in Nov 2025

10/10 Excellent

Gerald

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Aidan

Liked: Cleanliness, amenities
Apartment was very clean and staff were very pleasant and obliging .
Stayed 6 nights in Nov 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities
Peaceful in our section. Very good prices.
Stayed 10 nights in Oct 2025

10/10 Excellent

Dawn Michelle

Liked: Cleanliness, room comfort

Good location

Clean facilities throughout the hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Steven

Stayed 7 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 10 nights in Aug 2025

6/10 Okay

samira

Travelled with family, Travelled with family and small children
The hotel condition was ok over all, the appartment they gave us had the worst location, even we asked by email to have an appartment near the pool, and without stairs, because we have a 3 years old baby. The réception employees are not friendly, and don’t answer the guests requests.
Stayed 7 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Travelled with family
Pool area could be cleaner , dirty and smelly on a couple of occasions, walkways could be cleaned also . Rooms clean, beds in my room comfortable, bedsheets clean.
Stayed 11 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Kara

Liked: Cleanliness, room comfort

Excellent throughout

Beautiful complex with polite staff. Very clean and apartment's have everything you need, even down to washing up liquid and a bottle of water in the fridge
Stayed 2 nights in Jun 2025

6/10 Okay

Charlene

Travelled with family
Liked: Cleanliness
Have stayed in better hotels. Hotel is average - good location and clean enough. However biggest let down is staff - unhelpful and unapproachable. Apart from entertainment staff that we couldn’t fault! They were great. However reception and bar staff left a lot to be desired. Also had a problem with cockroaches. Lastly - only hotel I’ve ever stayed in on the island in 20+ years that I’ve had to set my alarm to get a sunbed! Good and bad points - depends on your compromise!
Stayed 7 nights in Jun 2025

8/10 Good

simon

Travelled with group
Liked: Cleanliness, room comfort
All good value place
Stayed 7 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, room comfort
Great room with a kitchen area. Bed comfortable. Everything you need and super clean!
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Travelled with family
Single biggest negative about this hotel is the pool and sun loungers. People put towels out at night time for the next day to book sun loungers and the hotel don't enforce this. You can come to the pool at 10 am and every single sun loungers will have a towel on it yet there will only be about 15 people actually at the poolside. Everyone else has left their towel on and left. It's very annoying and the hotel or the life guards don't do anything about it.
Stayed 7 nights in May 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Great location & well kept. Tiled in pool need to be fixed/replaced. Huge restaurant but don’t seem to want people to use it- no signs with opening times, menus etc- such a pity.
Peaceful & quiet
Stayed 9 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2025

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness
Overall very good Not a great location Pool and appartments over due a refit
Stayed 3 nights in Apr 2025