"We have stayed at this hotel 3 times since Dec 2019 ....15 months and enjoyed it tremendously . We are really impressed with every member of staff. Th ... " More
30 Jun 2021 by Online Reputation Manager
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hotel Riu Paraiso Lanzarote Resort zu bewerten. Es enttäuscht uns sehr festzustellen, dass Sie mit Ihrem Aufenthalt unzufrieden waren und wir keinen guten Eindruck bei Ihnen hinterlassen konnten. Gleichzeitig überrascht uns Ihr Kommentar zum ersten zugewiesenen Zimmer zu lesen, da alle unsere Zimmer dieselben vorgegebenen Bestimmungen zur Schallisolierung erfüllen. Bitte seien Sie versichert, dass wir Ihr Feedback zur Prüfung an die Leiter der entsprechenden Bereiche zur weitergeben werden. Sehr gerne würden wir die Chance haben, Sie erneut in einem unserer Hotels begrüßen zu dürfen und Ihnen einen angenehmeren Aufenthalt zu bieten. Mit den besten Wünschen verbleiben wir, Hotel Riu Paraiso Lanzarote Resort Online Reputation Manager
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
