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"Clean-well equipped-tastefully decorated-well maintained surroundings. Nice pools- one quieter than the other if you didn't want the music and pool e ... " More
10 Mar 2020 by The Hollywood Mirage team
Dear guest, Thank you for your feed back, it is very important for us, Kind regards,
21 Jan 2020 by The Suites at the Mirage
Dear guest, Thank you very much for your feed back, it is very important for us. Looking forward to welcoming you again, Kind regards,
18 Dec 2023 by Hollywood Mirage Tenerife
Hello Kai, Your positive review really made our day. We appreciate it!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to see you again on your next visit.Take care,Hollywood Mirage Tenerife
22 Nov 2023 by Hollywood Mirage Tenerife
Hallo Heinrich,vielen Dank für deine Bewertung! Wir bedauern es sehr, dass unser Hotel deinen Erwartungen nicht gerecht werden konnte und entschuldigen uns vielmals, dass die Sauberkeit deines Zimmers nicht deinen Vorstellungen entsprach. Schade, dass du dich nicht direkt bei unserer Rezeption gemeldet hast, gern hätten wir sofort eine zufriedenstellende Lösung für dich gefunden. Allerdings freut es uns, dass du unsere zentrale Lage als ideal empfunden hast.Grüße,Hollywood Mirage Tenerife
21 Nov 2023 by Hollywood Mirage Tenerife
Hei TuulaKiitoksia mukavasta arviosta.Nasta juttu, että hotellimme sijainti oli passeli ja vierailusi oli onnistunut kokemus.Mukava kuulla, että arvostit suomenkielistä palvelua vastaanotossamme!Huoneistojen lämpötilaa voi säätää itse, mutta jos tarvitset lisäapua, vastaanotto on aina valmis auttamaan. Merinäköala on saatavilla vain parvekkeelta, mutta toivomme, että nautit silti upeasta näkymästä. Parvekkeen koko on tosiaan rajallinen, mutta toivottavasti se ei haitannut liikaa. Todella mukavaa, että laadukas aamiaisemme maistui teille hyvin.Toivottavasti tule toistekin vieraaksemme. Ystävällisin terkuin,Hollywood Mirage Tenerife
Hollywood Mirage - Excel Hotels & Resorts offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hollywood Mirage - Excel Hotels & Resorts. Smoking is allowed in designated areas at this 3.5-star Arona aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries. This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Hollywood Mirage - Excel Hotels & Resorts has a restaurant on site.
2 outdoor swimming pools are on site along with a children's pool.
Guests aged under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
