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Sonesta Simply Suites Detroit Novi

3.0 star property

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Photo gallery for Sonesta Simply Suites Detroit Novi

Exterior
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Breakfast area
Suite, Multiple Beds (Two Bedroom) | Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
42600 W 11 Mile Rd, Novi, MI, 48375
  • Place, West Oaks
    ‪19 min walk‬
  • Place, Twelve Oaks Mall
    ‪1 min drive‬
  • Place, Twelve Mile Crossing at Fountain Walk
    ‪2 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub One Bedroom)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub Home Office)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub Home Office)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom with Home Office)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom with Home Office)

7.0 out of 10
Good
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Rollin Shower Offic)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Rollin Shower Offic)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio Home Office)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed with Sofa bed (Studio Home Office)

7.2 out of 10
Good
(37 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds (Two Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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includes taxes & fees
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About this property

Sonesta Simply Suites Detroit Novi

Suburban hotel with a fitness center and a 24-hour front desk
A fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Detroit Novi offers 122 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 20-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Detroit Novi. During your stay, you'll be within walking distance of West Oaks. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Suburban Collection Showplace and a few minutes from West Oaks
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sonesta Simply Suites Detroit Novi. Parking is available for a fee.

This 3-star Novi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott TownePlace Suites Novi
TownePlace Suites Detroit Novi
TownePlace Suites Marriott Detroit Hotel Novi
TownePlace Suites Marriott Detroit Novi Hotel
TownePlace Suites Marriott Detroit Hotel
TownePlace Suites Marriott Detroit Novi
TownePlace Suites Marriott Detroit
Sonesta Simply Suites Detroit Novi Novi
Sonesta Simply Suites Detroit Novi Hotel
TownePlace Suites by Marriott Detroit Novi
Sonesta Simply Suites Detroit Novi Hotel Novi

Sonesta Simply Suites Detroit Novi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 267 out of 713 reviews
Rating 8 - Good. 181 out of 713 reviews
Rating 6 - Okay. 113 out of 713 reviews
Rating 4 - Poor. 62 out of 713 reviews
Rating 2 - Terrible. 90 out of 713 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Akeila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not a very good place to stay
Stayed 6 nights in Aug 2025

2/10 Terrible

Pattie, Erie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great hotel when it was the Town Place Suites. Sonesta has turned this great property into a dump. From the dirty front door glass, stained lobby carpet, grime-stained elevator carpet, moldy bathroom, half put on couch cover and the food products left in the cabinets. Completely disappointed. I checked in & checked out within 10 minutes.
Paper products & food left in kitchen
Bathroom light out
What’s the couch cover really hiding
Broken holder, random hangers
Stayed 1 night in Oct 2025

6/10 Okay

Naoko

Liked: Staff & service
Stayed 4 nights in Oct 2025

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second and LAST stay at this Sonesta Suites. We stayed at the Troy location first and had a great experience. So we chose to stay at the Novi location in January 2025 with a satisfactory experience. It's definitely an older location but was clean. This stay 10/4‐10/6 ... I'm disgusted with the room 109. There's visible mold in the bathtub, the bathroom sink backs up while MISSING the stopper. The smoke detector has been ripped from the ceiling. And the carpet is dirty and WET. I believe the air conditioner is leaking as the carpet has been consistently moist. Oh and the smell! I don't know if someone cooked in our room or down the hall, but the room reeks of curry. The dishwasher didn't work properly either! Not one dish clean, stains baked on now. I will never recommend this place to any one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness
Great room no complaints
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Shavette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will say the beds were comfortable and the sheets were soft and clean! However the rest of it was Filthy! I actually scrubbed all the surfaces before my family arrived. My adult children and significant others were coming for a family weekend and Lions game. The smell was awful! I ran to Walmart and purchased cleaning supplies and room fresheners. I had two (two bedroom) suites. There was only one tiny trash can per suite. The bathroom shower was out of conditioner. One bathroom looked like someone was shooting up. Blood splatters on the wall. The staff was very nice! I’m sure they need more help. My family had a great time as the space of the rooms were great! The hotel was booked so asking for a new room was not possible. I prepaid on Expedia so I didn’t ask at the front desk for a discounted rate. We made the best of it. Mostly we were happy to have a place that had the space we were looking for.
Stayed 2 nights in Sep 2025

10/10 Excellent

Florence

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Iesha

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Stayed 2 nights in Sep 2025

2/10 Terrible

Stacie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs, broken lights and outlets, kitchen and walls not clean, fold out couch stained, bed mattress very stained
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Monika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and dingy. Too many people smoking around the property. Dog waste not cleaned up. Unsafe due to door being propped open.
Stayed 3 nights in Jun 2025

4/10 Poor

Roman

I saw a cockroach in the room, which was very unpleasant. One of the bedside lamps didn’t have a bulb, so it was useless. On top of that, the phone in the room didn’t work because it wasn’t even connected — there was no cord.
Stayed 1 night in Sep 2025

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in, got to room, had a terrible odor. Bedding smelled awful couldn't rest my head for more than a few minutes. Mosquitos flying around. Awful experience then was refused a refund by the manager. Left the hotel after an hour. Couldn't bare the smell. No refund was given.
Stayed 1 night in Sep 2025

8/10 Good

Noah

Travelled with family, Business traveller
Liked: Staff & service
Vessi (the friendly eastern european woman) At the front desk was amazing! Super friendly, funny, and extremely helpful. She is the main reason the review was so positive. Upon walking into the building I was in, there was an immediate smell that was noticed. A mixture of hard water and canine/feline urine overwhelmed the nostrils. However, upon entering my room, I was delighted to find it clean and tidy with a stove (although the oven was FILTHY), microwave, and good sized fridge. Apart from the woman who abandoned her 4 year old two rooms down from me (who cried and cried and cried until I came out from my room and consoled him, understandably of course), the property was mostly quiet and relaxing. For the price I paid, I was fairly pleased overall.
Stayed 2 nights in Sep 2025

6/10 Okay

Drakkari

Travelled with family
Liked: Staff & service

It’s ok for the price

The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Business traveller
Liked: Staff & service, property conditions & facilities
It’s a room to sleep. That’s it. There was a dirty towel on the floor at the front door of my room and an insect inside the fridge. Interesting things about the kitchen: there’s a package to make coffee on the coffee maker, but there’s no coffee maker. There are pans and plates but no utensils. The toaster was all greasy. The bathroom was fine and the bed was comfy.
Stayed 1 night in Sep 2025

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Brandon

Stayed 1 night in Sep 2025

6/10 Okay

Alex

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The building entrance area needed cleaning.
Stayed 1 night in Sep 2025

2/10 Terrible

Akeila, wixom

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the WORST hotel i’ve ever stayed at in michigan. This place had roaches, enough said. I would t recommend this place to a homeless person. Staff, management HORRIBLE. It’s right by 12 oaks mall which makes it even worse, such a nice area for a bad experience. Please be advised and stay away from this place. They did not even want to refund me when I discovered it was roaches, they wanted to move me next door, disgusting.
Stayed 6 nights in Aug 2025

2/10 Terrible

Akeila, wixom

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
By far the WORST hotel i’ve ever stayed at in michigan. This place had roaches, enough said. I would t recommend this place to a homeless person. Staff, management HORRIBLE. It’s right by 12 oaks mall which makes it even worse, such a nice area for a bad experience. Please be advised and stay away from this place. They did not even want to refund me when I discovered it was roaches, they wanted to move me next door, disgusting.
Stayed 6 nights in Aug 2025