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Hyatt Regency Dongguan

4.0 star property

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Photo gallery for Hyatt Regency Dongguan

Indoor pool, seasonal outdoor pool, lifeguards on site
Bar (on property)
LED TV
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Song Shan Lake Central Dist, Science & Technology Ind Park, Dongguan, Guangdong, 523808
  • Place, Song Shan Lake
    ‪3 min walk‬
  • Place, Dongguan Songshanhu Central Park
    ‪3 min drive‬
  • Place, Huaqiangbei
    ‪43 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪36 min drive‬

Room options

View all photos for Hyatt Regency Double Room

Premium bedding, minibar, in-room safe, desk

Hyatt Regency Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hyatt Regency Twin Room

Premium bedding, minibar, in-room safe, desk

Hyatt Regency Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hyatt Lake-view Double Bed Room

Premium bedding, minibar, in-room safe, desk

Hyatt Lake-view Double Bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed with Lake View

1 King Bed with Lake View

1 King Bed with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds with Lake View

Premium bedding, minibar, in-room safe, desk

2 Twin Beds with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed with Club Access

Premium bedding, minibar, in-room safe, desk

1 King Bed with Club Access

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds with Club Access

Premium bedding, minibar, in-room safe, desk

2 Twin Beds with Club Access

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed with Lake View and Club Access

Premium bedding, minibar, in-room safe, desk

1 King Bed with Lake View and Club Access

  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Suite King

Premium bedding, minibar, in-room safe, desk

Regency Suite King

  • Garden view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Suite Lake View King

Premium bedding, minibar, in-room safe, desk

Regency Suite Lake View King

  • Lake view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed

Premium bedding, minibar, in-room safe, desk

1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Bes with Lake View and Club Access

Premium bedding, minibar, in-room safe, desk

2 Twin Bes with Lake View and Club Access

  • Lake view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Regency Dongguan

This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hyatt Regency Dongguan offers 275 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

This Dongguan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at Hyatt Regency Dongguan, you're just a quick walk from Song Shan Lake. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, hydrotherapy, or body treatments at the spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Song Shan Lake and 8 minutes by car from Songshan Lake Park
Hyatt Regency Dongguan offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Hyatt Regency Dongguan. Limited free parking is available on a first-come, first-served basis.

This 4-star Dongguan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Song Shan Tea House - This restaurant serves breakfast, lunch, and dinner. Open daily.
Qin Yuan - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
The Copper Grill - This steakhouse serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 176 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Qin Yuan
  • Song Shan Tea House
  • The Copper Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 204.05 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 176 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 204.05 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Dongguan Hyatt
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan
Hyatt Regency Hotel Dongguan
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Regency Dongguan Hotel
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan Hotel
Hyatt Regency Dongguan Dongguan
Hyatt Regency Dongguan Hotel Dongguan

Hyatt Regency Dongguan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 191 reviews
Rating 8 - Good. 68 out of 191 reviews
Rating 6 - Okay. 10 out of 191 reviews
Rating 4 - Poor. 2 out of 191 reviews
Rating 2 - Terrible. 2 out of 191 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa was a great way to start every day. The helpful staff were really great as well. The restaurant had the most amazing buffet
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

SANTIAGO JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often with our family. Great for kids. Safe, nice view of the lake. Staycation heaven. Otherwise, not much anything around. Huawei European Village is nearby by inaccessible to non-Huawei persons.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

bao shuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, highly recommend
Stayed 1 night in Dec 2017
Verified

2/10 Terrible

LINGYI

Disliked: Cleanliness, amenities
View is great but the facility and decoration are pretty old. Breakfast is boring. Location is too far from the city center.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, luxurious, and comfortable. The breakfast was also luxurious and delicious.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CHIHWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay

very beautiful place to stay. comfortable
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

KAM FONG JERRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is clean and tidy. Staffs at front desk are very friendly. Overall, it's a very nice hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good breakfast range

The hotel is very new and nice Breakfast range is good
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great property beautiful, but rooms are older. Food is very good a lot of tourist stay here.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

Great room! Great views!
Stayed 1 night in Oct 2018
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice hotel. Quite large.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Jacqueline

Nice environment and quiet. The park is nice and near hawei
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was truly impressed by this property. Walk paths in an area with lots of nature and a huge beautiful lake. I got upgraded to a Lake View room in a top floor. Wonderful breakfast buffet. Quick check in and check out. Luxury hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a beautiful location Rooms are very nice and also clean Huge facility great breakfast! Chinese Supper restaurant is nothing special
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

smar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and spacious hotel. You wake up in the morning to a beautiful view. The grounds are kept clear and the hospitality is amazing.
Stayed 3 nights in Nov 2017
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dongguan Business Trip

Short business trip to Dongguan
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The laichee trees inside the property is very nice.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business & Pleasure

Lovely walking around the lake in the late afternoon!
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

Maximillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jung Hwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Jan Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for sports stuff and relaxing

the hotel is huge and in a nice location. great for long walks etc. not all hotel facilities are well maintained especially outside and you can see that it's old for China. The gym, pool and spa are is the super good! Good hotel if you just want to do stuff like that, there's not much else
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel overall is good. However, the price as well as the food is expensive. It situates at the lakeside. There is no shuttle going to city centre or stations.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in a nice location near a lake

I am enthusiastic about this hotel. It is one of the best hotels I have visited. This was the second visit to the hotel. When I go there on business trips I usually stay there for a full week. Very friendly staff, nicely decorated, multiple really good restaurants in the hotel and good internet connection. Please, don't forget to include the breakfast in the reservation. If you have time I can also recommend the swimming pool.
Stayed 5 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but could use improvements

everything was good, except the menus at the restaurants... little or no descriptions in English
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and location

The property is amazing. Right on the lake and there are fruit trees everywhere. Service was top notch with employees walking you everywhere you need to go. On two ocassions I asked where something was and the staff stopped what they were doing and walked me where I needed to go.