"Was nice hotel, no coffee available in room for 2 days, no fresh towels for 4. Only seen room staff for 1day. Seemed to be short staffed all round. Re ... " More
6 Sep 2021 by Mercure Hotel Dortmund Centrum
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Ihre Beurteilung hilft uns dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Mit besten Grüßen,
21 Nov 2023 by Mercure Dortmund Centrum
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
28 Mar 2023 by Mercure Hotel Dortmund Centrum
Lieber Gast,es ist uns wichtig von Ihnen Feedback zu erhalten vielen Dank dafür. Ihre Kritikpunkte nehmen wir gerne auf. Wir freuen uns auch über das Lob und begrüßen Sie gerne bald wieder im Mercure Hotel Dortmund Centrum. Mit freundlichen Grüßen
17 Aug 2022 by Ihr Mercure Dortmund Centrum
Lieber Gast, was gibt es für eine bessere Motivation unserer täglichen Arbeit. Wir freuen uns sehr über Ihr tolles Feedback und begrüßen Sie zukünftig gerne wieder. Ganz herzliche Grüße.
22 May 2019 by Assistent to General Manager
Sehr geehrter Gast, vielen Dank für ihre offenen Worte und überwiegend positives Feedback bzgl. ihres Aufenthaltes in unserem Hotel. Wir wissen Ihre persönlichen Anmerkungen sehr zu schätzen und würden uns freuen Sie bald wieder begrüßen zu dürfen. Ihnen eine erfolgreiche Zeit. Ihre Hoteldirektion
20 Mar 2017 by Mercure Hotel Dortmund Centrum
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir wissen Ihre Anmerkungen sehr zu schätzen und wir würden uns freuen Sie wieder bei uns begrüßen zu dürfen. Ihr Mercure Hotel Dortmund Centrum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Mercure Hotel Dortmund Centrum. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dortmund hotel.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mercure Hotel Dortmund Centrum offers 125 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Bonvivant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fortune – This bar only serves light fare. Open daily.
Room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
