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Hotel Royal Neptun

4.0 star property
VIP Access

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Photo gallery for Hotel Royal Neptun

Lobby sitting area
On the beach, beach bar
Couples treatment room(s), sauna, steam room, body treatments
Skyline Premium Suite Sea View Balcony
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Parking available

Explore the area

View in a map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Place, Poluotok Lapad
    ‪1 min walk‬
  • Place, Copacabana Beach
    ‪7 min walk‬
  • Place, Lapad Beach
    ‪15 min walk‬
  • Airport, Dubrovnik (DBV)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Balcony, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Panoramic Double or Twin Room, Balcony, Sea View

Panoramic Double or Twin Room, Balcony, Sea View

Panoramic Double or Twin Room, Balcony, Sea View

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony, Sea View

Premium Room, Balcony, Sea View

Premium Room, Balcony, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Double Room, Balcony, Sea View

Executive Double Room, Balcony, Sea View

Executive Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sea View Room with Balcony

Sea View Room with Balcony | View from room

Sea View Room with Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

LCD TV

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room assigned at check in (Best rate, flexible room change)

LCD TV

Room assigned at check in (Best rate, flexible room change)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms, Balcony, Sea View

Premium Suite, 2 Bedrooms, Balcony, Sea View

Premium Suite, 2 Bedrooms, Balcony, Sea View

  • 54 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Skyline Premium Suite Sea View Balcony

Skyline Premium Suite Sea View Balcony

Skyline Premium Suite Sea View Balcony

  • 70 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Sofa Bed and 2 Twin Beds

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About this property

Hotel Royal Neptun

On beach with 3 outdoor pools, near Gruz Harbor
Catch some rays at the beach or spend the day relaxing at Hotel Royal Neptun's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ariston Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Hotel Royal Neptun's great location. During your stay, you're just a quick walk from Poluotok Lapad. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • For dining with a beachfront location, stop by Mediterraneo, one of the property's 3 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with Swedish massages, aromatherapy, or facials at Ariston Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the overall condition of the property
  • 6 minutes by car from Gruz Harbor and 7 minutes from Pile Gate
  • Airport and ferry terminal shuttle service available for a fee
Hotel Royal Neptun offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the business-friendly Hotel Royal Neptun. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dubrovnik hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Mediterraneo - This beachfront buffet restaurant serves breakfast, lunch, and dinner.
Zoe - This beachfront restaurant serves brunch, lunch, and dinner. Open daily.
La Castile - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. Open daily.
On the Rocks - This cocktail bar is located by the pool. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 37

Restaurants on site

  • La Castile
  • Mediterraneo
  • On the Rocks
  • Zoe

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 37

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Royal Neptun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property's swimming pools are subject to closure periodically due to weather conditions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Reviews

Hotel Royal Neptun Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 627 out of 934 reviews
Rating 8 - Good. 253 out of 934 reviews
Rating 6 - Okay. 40 out of 934 reviews
Rating 4 - Poor. 6 out of 934 reviews
Rating 2 - Terrible. 8 out of 934 reviews

Reviews

10/10 Excellent

Alenai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel 15 mins (by car) from Dubrovnik town center. Spacious and modern rooms. Nice swimming pools and restaurants by the sea. Awesome breakfast buffet, all in an upscale area. Will definitely go back
Stayed 3 nights in Sep 2025

4/10 Poor

Tremaine

Stayed 7 nights in Sep 2025

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, excellent breakfast and fantastic view of Lapad Bay
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right on the water; very close to bus line and your pickup locations. The daily breakfast was a good start to the day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with the family and enjoy the beautiful views of the sea, enjoy the sun, the multiple pools and to swim in the ocean. You can take a 15 min ride to the old city but then come back to paradise!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Access to water, friendly staff, great house keeping.
Stayed 7 nights in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique cliff beach! It was beautiful
Very luxurious, clean hotel, loved every minute of it.
Stayed 3 nights in Aug 2025

8/10 Good

denise

Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We had a wonderful stay. We were upgraded to the Royal Princess Hotel. Our room was amazing, comfortable bed, spacious room and bathroom. The view from our balcony, wow!!!! The staff were all very friendly, helpful and polite. We could use the facilities of all the hotel group which were all excellent. Breakfast was excellent, varied choice of foods. We ate lunch at the Royal Blue infinity pool, adults only roof top which was delicious and wonderful views. We used the facilities in all hotels and the standard of each was excellent. We would definitely stay here again We walked the coastal route daily with beautiful views all the way,plenty choice of restaurants on route and felt safe returning late at night.
View from our balcony, my photo does not do the view justice
Balcony view at sunset
Stayed 5 nights in Jul 2025

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, amenities
Rooms very small. Didn’t get bed requested but manager gave us a resort credit to help solve problem. Rooms need updating.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Travelled with group
OMG Weird Clean enough but not super clean Overpriced low quality food and wine Old fashioned kids pools with rough surface Rude hotel manager Towels are so old they are grey Dimly lit rooms Terrible A/C Takes an eternity to check in No loungers available No service by pool I could go on… Views are exquisite.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Travelled with family, Travelled with group
This resort has the most beautiful views you could possibly imagine. Products in the rooms are good but the rooms themselves are not great, poorly lit, the towels are on the “rag” side, and the a/c is barely strong enough. If you ask for extra towels, they take ages to arrive. If you ask for an iron, something horrendously stained arrives. The staff border on inept and the breakfast is like feeding time at the zoo. Poor quality food and so messy. The omelette makers are the best part but the queue is long and they should add another station. Having said that - once the kids get in the pool (all the ones they can use are a bit weird), they are so happy and they don’t care that all the loungers are taken and there is nowhere for their parents to sit and watch them do handstands in the pool because people “save” loungers at the crack of dawn and then don’t appear and the staff do nothing. I booked through Expedia and requested that my kids room was next door to my own. I asked weeks in advance yet they were two rooms down the hall. On one stay out of two we were put in accessible rooms which were on the disgusting side. Sheets clean, towels are old, stuff stuck on walls that hadn’t been wiped and a weird toilet. Not great for kids. Sink & shower fill with water a little and sprays all over the floor. Again, the view. Amazing. The snack bars are poorly run & £££. The wait to order is long and the restaurants are mid-quality and limited in menu. There are worse places of course…
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean great food. Nice you could use it access to all the pools. Great beach area as long as you have rock shoes.
Stayed 3 nights in Jul 2025

8/10 Good

Jelena

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Amenities
Very nice property with multiple restaurant, multiple pools, easy bus access to Old Town, and a nice walking path along the water to shops and restaurants.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mehak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Royal resorts, this hotel is one of many in the resort and they are all linked. You will be able to access the facilities in all the other hotels too. The breakfast was a great spread, the only thing I would recommend is that at peak times and busy holiday periods, they should have more staff offering live cooking. We paid for an italian night evening buffet one of the nights which was great but I stood in the queue for more than 30 mins to get my pasta made which was very delicious! Housekeeping was good but could be better for a 5* property, we stayed there for 6 nights and not sure our room was hoovered or bed sheets were actually changed in that time. I would still really recommend this property, it is beautifully made, offers a lot to those who may not want to venture into the town however, easy access into Old town via bus stop located 5 mins from the property!
Stayed 6 nights in Jul 2025

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Claudia

Stayed 5 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

TEMIDAYO

Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff and clean
Stayed 4 nights in Jul 2025

8/10 Good

Tracey

Stayed 5 nights in Jul 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is absolutely gorgeous! The hotel is wonderful - rooms are spacious and clean, the amenities and restaurant options are excellent. And best of all, the staff is superb, always willing to help, from reception and lobby service, maids and cleaning staff, restaurants, pool and beach staff and managers. Absolutely loved our stay!
Stayed 6 nights in Jun 2025