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4.2 out of 5

"It was so close to a lot of the main attractions..room we stayed in was v comfortable and v clean " More

By a verified traveller on Mon 23 Dec 2019

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Hotel Description

Our customers tell us that they enjoy the comfortable beds at Westgate New York Grand Central. During your stay, you're just a quick walk from United Nations Headquarters. Enjoy features like free wired Internet, plus a 24-hour fitness centre and a bar. Built in 1931, this 4-star hotel has 300 rooms over 23 floors. Enjoy your stay with amenities like an LCD TV and premium bedding in each room.

  • Air-conditioned rooms with LCD TVs, Egyptian cotton sheets and coffee/tea makers
  • Free wired Internet in some public areas
  • Enjoy a bite to eat at Tudor City Marketplace, a coffee shop that serves American cuisine
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include concierge services, a porter and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the value of their stay and the quiet location
  • Just a 5-minute drive from Grand Central Terminal and 6 minutes from Broadway
  • Dogs welcome for a fee (restrictions apply)

Room, 2 Double Beds (Luxe)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Luxe)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Westgate New York Grand Central ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westgate New York Grand Central

Everyone (4) Family (1)
5 out of 5
It was so close to a lot of the main attractions..room we stayed in was v comfortable and v clean

Posted by on 23 Dec 2019

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4 out of 5
The staff were polite and kind. The rooms were clean. The plug points in the room did not all work.

Posted by on 7 Dec 2019

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Comment from Hotel Management

27 Dec 2019 by Mackenzie

Thank you for your comments. We do hope that any concerns regarding the outlets were brought to our resort teams attention so they may assist. We hope to have you back at another Westgate Resort soon.

3 out of 5
Hotel liegt zwischen Chrysler Building und UN-Gebäude. Auch Time Squere und Empire State Building sind gut zu Fuss zu erreichen. Zimmer-Ausstatung ist nicht mehr up-to date und das Zimmer war sehr klein. Die beiden Fenster hatten keine Bedeutung, man sah nur in den Hinterhof. Zwischen den Hochhäusern kam somit auch nicht wirklich Licht ins Zimmer. Zum schlafen reicht das aber allemal. Zimmerreinigung könnte klar besser sein. Bei Ankunft lag eine Socke unter dem Nachttisch, dies blieb so bis zu unserer Abreise. Frühstückbuffet ist sehr gut, lecker und der Service sehr gut. Einziges Manko: Keine Abwechslung.

Posted by on 8 Aug 2019

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5 out of 5
Bien situé, proximité transports publics et centres d'attractions. Par contre, manque d'ouvertures, 1 seule fenêtre ouverte, les 2 autres bloquées. Pas de rampe pour le personnel transportant les bagages des clients. Pas assez de choix pour le prix (élevé) du petit déj. Il y a une sandwicherie à trois minutes de marche. Personnel très serviable et sympa.

Posted by on 24 Jun 2019

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4 out of 5
Die Lage ist super. Man ist schnell an den Sehenswürdigkeiten und trotzdem ist es nicht laut. Das Hotel ist ein wenig in die Jahre gekommen, aber sauber. Die Angestellten sind freundlich, jedoch bestimmt. Für das WLAN muss man 9 Dollar bezahlen für 24h, in der Lobby ist es gratis. Ich finde es würde dem heutigen Standart entsprechen, wenn es auch in den Zimmern gratis wäre.

Posted by on 15 Apr 2019

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About the Westgate New York Grand Central

Location 304 E 42nd St, New York, NY 10017

Renovations + Closures

This property is closed from 1 March 2020 to 24 May 2021 (dates subject to change).

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site and wired Internet is free in public spaces. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Westgate New York Grand Central. Parking is available for a fee. This Tudor New York hotel is smoke free.

  • 300 guestrooms or units
  • 23 levels
  • 2 buildings
  • Built in 1931
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in some public areas: Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (13.4 km / 8.3 mi)
  • Train station: Grand Central - 42 St. Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Westgate New York Grand Central offers 300 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.

Tudor City Marketplace – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.

Tuder City Tavern – On-site lobby lounge. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests traveling with a service animal must contact the property prior to arrival.

This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 3
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 30.00 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Housekeeping
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 15 per person (approximately)
  • Valet parking fee: USD 85.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East Manhattan Hilton
  • Hilton East Manhattan
  • Hilton Hotel
  • Hilton Hotel East Manhattan
  • Hilton New York Grand Central Hotel
  • Hilton Manhattan East Hotel New York City
  • Tudor Hotel New York City
  • Hilton Manhattan East Hotel New York
  • Hilton Manhattan East New York
  • Hilton Grand Central Hotel
  • Westgate New York City Hotel
  • Westgate New York Grand Central Hotel
  • Westgate Grand Central Hotel
  • Westgate Grand Central
  • Hotel Westgate New York Grand Central New York
  • New York Westgate New York Grand Central Hotel
  • Hotel Westgate New York Grand Central
  • Westgate New York Grand Central New York
  • Hilton Manhattan East
  • Westgate New York City
  • Hilton New York Grand Central
  • Westgate New York Central
  • Westgate York Central York
  • Westgate New York Grand Central Hotel
  • Westgate New York Grand Central New York
  • Westgate New York Grand Central Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.