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Hetland Hall Hotel

4.0 star property

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Photo gallery for Hetland Hall Hotel

Exterior
Deluxe Family Room
Solway Suite | Bathroom
Solway Suite
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Place, Dino Park
    ‪4 min walk‬
  • Place, Dalscone Farm Fun
    ‪10 min drive‬
  • Place, Dumfries Ice Bowl
    ‪14 min drive‬
  • Airport, Carlisle (CAX)
    ‪41 min drive‬

Room options

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double/ Twin Room

Classic Double/ Twin Room

Classic Double/ Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

10.0 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Eden Suite

Eden Suite

Eden Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Solway Suite

Solway Suite

Solway Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room

Superior Double/ Twin Room

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Holiday Inn Dumfries by IHG
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 605 reviews
The price is €77
includes taxes & fees
4 Jan - 5 Jan 2026
Holiday Inn Dumfries by IHG

About this property

Hetland Hall Hotel

Hotel in Dumfries with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a garden are onsite.
Hetland Hall Hotel offers 30 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Dumfries hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hetland Hall Hotel. During your stay, you're just a quick walk from Dino Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a playground
  • Just a 4-minute walk from Dino Park and a 5-minute drive from Ruthwell Cross
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Hetland Hall Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 4-star Dumfries hotel is smoke free.

Guests are served free buffet breakfast.
Hetland Hall Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 370 out of 484 reviews
Rating 8 - Good. 79 out of 484 reviews
Rating 6 - Okay. 25 out of 484 reviews
Rating 4 - Poor. 6 out of 484 reviews
Rating 2 - Terrible. 4 out of 484 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just thought for the price the room was on the small side other than that everything was lovely.
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in the bar was very slow due to lack of staff. However once food was ordered it was served promptly.
Stayed 2 nights in Sep 2025

8/10 Good

PENNY

Stayed 1 night in Sep 2025

2/10 Terrible

Dean

Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with great views and breakfast good large rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Booked last minute and what a great find! The hotel was beautiful, the room was perfect, and we enjoyed a lovely meal in the restaurant. Breakfast was excellent too, overall a fantastic stay.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay, I look forward to coming back each time
Stayed 1 night in Sep 2025

6/10 Okay

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Wonderful hotel, food was amazing and staff were excellent. Highly recommended. Thank you for a lovely stay.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Trip to Southerness Golf Club

Very nice stay hotel was very well presented breakfast is great and staff friendly It was only the small double bed that let it down
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel. Staff amazing.Food superb.! Only downside was the heat in bedroom on 1st night but asked for a sheet the next day and was immediately sorted,
Stayed 2 nights in Aug 2025

10/10 Excellent

Eamonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

very nice quality and fittings, attentive staff that dealt with my issue quickly and politely, Good choice of food which was beautifully presented again by very polite restaurant staff, will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Findlay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obliging staff and comfortable/quiet room.
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Business

It was the hottest day of the year & the room had no air-con, plus my room was in the older part of the hotel so was really warm. But managed to get a good enough sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Mhairi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Angus, Glasgow

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay for a couple of days, friendly staff veey helpful. Lovely grounds and interior. Food was delicious. Would highly recommend and stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first class. Only think I would do differently would be to get a room On the first floor. Missed a bottle of water in the room but to be fair Scottish tap water is fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

An absolute delight from parking up in the beautiful grounds to checking out at the end of my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed amazingly comfortable, food good, room amazing but needs some freshing up on walls(some scuff marks on paint). Would recommend for an overnight stay and will be back at some point.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room comfortable beds

Beautiful room nice and spacious and spotlessly clean. Beautifully decorated.
Stayed 1 night in Jul 2025