MUZE Hotel

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Düsseldorf •1 Room

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Düsseldorf • 1 Room

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MUZE Hotel, Düsseldorf, current page

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4.0 out of 5

Very good!

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"Stayed last weekend for 2 nights as a couple in a M-room. We really enjoyed our stay but not everything was perfect. The room: we stay in a lot of h ... " More

By a verified traveller on Mon 09 Aug 2021

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Check-in

Check-out

S Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

€124* Per night/room 12 Jun - 13 Jun

L Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

M Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

M Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

L Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

M Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at MUZE Hotel. During your stay, you're just a quick walk from Hofgarten. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
10 minutes by foot from Konigsallee and a 3-minute drive from Rhine Promenade
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

MUZE Hotel ratings based on 2 Verified Reviews

Review Summary

4.0 out of 5 4.0 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 5.0 out of 5.0

Guest reviews for MUZE Hotel

4 out of 5

Stayed last weekend for 2 nights as a couple in a M-room. We really enjoyed our stay but not everything was perfect. The room: we stay in a lot of hotels (between 80-120 nights every year) so we have a lot to compare with. We consider the room to be 5* level, a very comfortable bed, nicely designed, lovely shower and Toto toilet and AC that works well (we find this very important). We had a room at the back so it was also very quiet. To be short: we absolutely loved the room! Unfortunately the coffee (2 nespresso cups when we arrived: one normal and 1 decaf.) wasn't refilled, also the 1 water bottle that was there on arrival wasn't replenished after the first night...? Hotel design: we loved it, we are a bit of design freaks ourselves so it was nice to see many beautiful features, lovely furniture, photos etc. Fascinating to see how everything was put together. Hotel location: perfect for tourists with the main shopping area, train station and Altstadt within easy reach. Tram stop in front of the hotel. Breakfast: Unfortunately this was a disappointment for us, what they offer is far too limited and was exactly the same 2 days in a row. We always look forward to our breakfasts when we are in Germany but this was the first time that our expectations weren't met. The hotel offers a table service continental breakfast but the quantity/variety of what was offered was extremely limited (tiny pieces of cheese and cold cuts, no egg dishes apart from a (cold) hard boiled egg)

Posted by a verified traveller on 9 Aug 2021

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4 out of 5

Das Personal war superfreundlich! Das Frühstück hätte abwechslungsreicher sein können.

Posted by Susanne on 1 Nov 2021

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Comment from Hotel Management

9 Nov 2021 by Alexa Krug

Liebe Susanne, vielen lieben Dank für dein Feedback bezüglich des Frühstück. Das werden wir gerne intern besprechen. Das Lob gebe ich gerne an unsere Kollegen weiter :) Liebe Grüße aus Düsseldorf Alexa, Assistant General Manager

About the MUZE Hotel

Location Prinz-Georg-Straße 126, Düsseldorf, NRW 40479

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly MUZE Hotel. This Düsseldorf hotel is smoke free.

1 building
60 guestrooms or units
7 levels
Conference rooms
Built in 2021
Deli
Breakfast available (surcharge)
Coffee in lobby
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Tour and ticket information
Concierge
Library
Terrace
Lift
No smoking on site
Water dispenser
Bar or lounge
1 conference room

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

Train station: Düsseldorf Central Station (1.9 km / 1.2 mi)
Metro station: Schloss Jägerhof Tram Stop (0.1 km / 0.1 mi)

Room Amenities

MUZE Hotel offers 60 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with digital channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Minibar
Smart television
Digital channels
Netflix
Espresso maker
Coffee maker
Hypo-allergenic bedding
Bath or shower
Hydromassage showerhead
Cots (free)
Housekeeping (daily)
Local calls (free)
Hairdryer
Designer toiletries
Telephone
Iron and ironing board available
Desk
Blackout curtains
Sound-insulated rooms
Climate control
Unique furnishings
Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel Policies

Check-in

Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11:00 AM

Payment types

Children and extra beds

Children are welcome.
Free cots (infant beds)!

Pet Policy

Pets: EUR 15 per pet, per day
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Humane animal treatment
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on-site
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards
No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

Deposit: EUR 50 per accommodation, per night
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 16 per person
Nearby parking fee: EUR 18 per day (984 ft away)
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

MUZE Hotel Hotel
MUZE Hotel Düsseldorf
MUZE Hotel Hotel Düsseldorf

You should know

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.