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GrandStay Residential Suites - Eau Claire

2.5 star property

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Photo gallery for GrandStay Residential Suites - Eau Claire

Lobby
Exterior
Executive Studio Suite, 2 Queen Beds, Non Smoking
Free daily continental breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5310 Prill Rd, Eau Claire, WI, 54701
  • Place, Oakwood Mall
    ‪6 min walk‬
  • Place, Eau Claire Dog Park
    ‪18 min walk‬
  • Place, University of Wisconsin-Eau Claire
    ‪4 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(121 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Room amenity

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite With Spa Bath

Room amenity

King Suite With Spa Bath

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Room amenity

Studio, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedroom, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedroom, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

GrandStay Residential Suites - Eau Claire

Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around GrandStay Residential Suites - Eau Claire. During your stay, you're just a quick walk from Oakwood Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a gym and basketball
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 7 minutes by foot from Oakwood Mall and a 4-minute drive from University of Wisconsin-Eau Claire
GrandStay Residential Suites - Eau Claire offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and a fireplace in the lobby are also featured at the business-friendly GrandStay Residential Suites - Eau Claire. Self parking is free.

This Eau Claire hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

GrandStay Residential Suites - Eau Claire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 121 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was generally clean. Breakfast is well enough set up with variety. Location great.
Stayed 1 night in Dec 2025

6/10 Okay

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Dec 2025

2/10 Terrible

Jeramie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pullout mattress was piss stained and there was a vape in the cushions,when we brought it to the staffs attention they couldnt care less.
Stayed 1 night in Dec 2025

8/10 Good

Curt

Stayed 1 night in Dec 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firm to hard. Otherwise all very very excellent.
Stayed 1 night in Dec 2025

2/10 Terrible

Kaylee

Stayed 1 night in Dec 2025

10/10 Excellent

JULIE

Liked: Cleanliness, amenities, property conditions & facilities
Clean room that was well appointed. Hotel was very quiet. Zero issues checking in or out. Was one of the most pleasant hotel stays I have had in awhile. One of the best things was hotel hallways and rooms didn't smell like weed which has been a common occurance lately even with staying a nice hotels. Will stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Jilliann, Rhinelander

Stayed 2 nights in Dec 2025

8/10 Good

Dennis, Eau Claire

Stayed 2 nights in Dec 2025

6/10 Okay

Michelle

Travelled with family and small children
Liked: Amenities, property conditions & facilities
My bed had hair on it and behind the couch i founded a pacifier and like i work as a housekeeper and ik how a room should look and take time on a room and everything
Stayed 2 nights in Dec 2025

10/10 Excellent

Angella

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room and good location
Stayed 1 night in Dec 2025

6/10 Okay

Raul

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was good!
Stayed 1 night in Nov 2025

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities
The suite met our needs and was in a convenient location.
Stayed 2 nights in Nov 2025

6/10 Okay

Kathleen

Travelled with partner
Disliked: Property conditions & facilities
Our room had a broken security lock and the room across the hall had the entire handle and lock missing from the door with a piece of paper covering the hole. This property needs some maintenance and repair.
Stayed 2 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Whirlpool was down while i stayed
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms and great service!
Stayed 2 nights in Nov 2025

6/10 Okay

Erika

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was excellent.However, the hotel definitely needs a lot of work.The jets in the hot tub were not working and a lot of things were broke or dirty. The bed was stiff as a board.
Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Stayed 2 nights in Nov 2025

6/10 Okay

Terri

Travelled with family
Liked: Cleanliness
Nice stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Kaylin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day time manager was super nice and helpful. Nighttime manager was helpful but lacked personality and acted almost a little annoyed with everyone. Cleaners did an amazing job. We really enjoyed our stay and we appreciated that they allowed us to leave a day early to get in front of a snow storm to keep our family safe. Overall stay was excellent. The view was beautiful too!
Stayed 1 night in Nov 2025

8/10 Good

Mary, Stone Lake

Stayed 1 night in Nov 2025

4/10 Poor

Ruth

Disliked: Staff & service
We were kept up all night on Wednesday night by loud people. When we tried to call the front desk our phone did not work. It appeared like there were only two people that worked there so service was bad.
Stayed 2 nights in Nov 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2025