2/10 Terrible
Harriet B., Cary
2 May 2025
Don’t Be Fooled by the Beautiful Exterior—This Property Is Neglected and Misrepresented
There is nothing “luxury” about this home. When I booked, the listing said there were two king beds—but there was only one king and one full. The owner blamed translation, but it was clearly inaccurate. At check-in, we received one key for 12 guests and outdated coffee makers. The washer/dryer setup was unsafe—leaking water, full of lint, and lacking instructions. No fire alarms or extinguishers were present.We had no hot water for days and needed a plumber three times during our stay. Plumbing leaks were so expected, the owner asked us to empty a bucket every few days. The home was dirty—floors, linens, and furniture left everything grimy. Wi-Fi was weak and unusable in many parts of the house. Lower-level areas were filthy and unusable.Despite paying nearly 9,000 for a family reunion, the owners took no responsibility and blamed us for issues. A refund was denied, and Vrbo offered no help. I deeply regret booking this property and hope my review spares others the disappointment we experienced.P.S. I have photos and videos documenting all of it . Unfortunately VRBO doesn’t allow more space for all my facts
Harriet B.
Stayed 28 nights in Apr 2025