Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
Hot tub, steam room, body scrubs, facials
Interior
1 bedroom, minibar, in-room safe, desk
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Spa

Explore the area

Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪6 min walk‬
  • Coco Beach
    ‪36 min drive‬
  • Ocotal Beach
    ‪39 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪52 min drive‬

Room options

Junior Suite, Courtyard View (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | C)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (L))

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite (Standard | E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • 73 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Costa Rica - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Costa Rica - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.
Hotel Riu Palace Costa Rica - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Diamante Eco Adventure Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with body scrubs, massages, or facials at Renova Spa
  • Services include free grocery shopping service, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes tennis courts, a 24-hour gym, and a steam room
  • Guests have great things to say about the pool and the clean accommodations
  • Steps from Diamante Eco Adventure Park and 7 minutes by foot from Playa Matapalo
Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Costa Rica - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a 24-hour fitness center are also featured at the family-friendly Hotel Riu Palace Costa Rica - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Sardinal property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Hotel Riu Palace Costa Rica - All Inclusive has 4 restaurants on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Rica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 527 out of 1147 reviews
Rating 8 - Good. 286 out of 1147 reviews
Rating 6 - Okay. 178 out of 1147 reviews
Rating 4 - Poor. 86 out of 1147 reviews
Rating 2 - Terrible. 70 out of 1147 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

SONIA

Travelled with family
Liked: Cleanliness, staff & service
Far away from everything. Terrible beach . Isolated resort with nothing to go out and explore. Very disappointed. Barely any restrooms around pools.
Stayed 7 nights in Mar 2025

4/10 Poor

melissa

Travelled with partner
Liked: Staff & service
In general the resort is calm and very relaxing. Food is average. Drinks are amazing. Very poor quality in live music. They have to change up the schedule of events(same thing everyday). We booked the suite with the jacuzzi outside which is pricey! Since day one, the TV remote did not work to change channels. I called the reception and two maintenance workers came to the room and said they couldn’t fix the issue and had to wait for the next day to change the entire TV. The only way to turn the TV off was to unplug it from the power. They never changed the TV so the entire stay we were stuck to one channel and had to unplug and replug the TV in. On the second day of our stay around 3 AM there was water leaking from the ceiling where the single jacuzzi is in the room. Water all over the floor, it was a mess! I called reception again and all they provided was towels and said maintenance would come in around 8am to fix issue. So we were un able to sleep since 3 AM. Besides that everything else was okay. Housekeeping is amazing and so is the minibar service.
Stayed 4 nights in Mar 2025

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service
Beach and pools are great. Food is fine. Staff is solid. Room was very musty smelling and in need of update (grout). Ants appeared but front desk responded promptly but then we had the chemical odor combined with musty smell. We were there 7 years ago and couldn’t wait to go back. If they claim a renovation we’d consider returning. Grounds are really nice and well maintained.
Stayed 6 nights in Feb 2025

2/10 Terrible

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

Was there 3 days, contracted an infection that went through bloodstream, extremes pain, vomiting, swelling, unable to walk etc. still in hospital trying to get well enough to fly home…hotel had zero empathy other than doctors who called ambulance…in fact, manager at front desk tried to have my husband sign a waiver that says hotel is not responsible & tried to bribe him with cash? Disgusting would never go back & will be sure to tell everyone we know
Stayed 9 nights in Mar 2025

10/10 Excellent

Julia, Plymouth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fourth visit to this resort, last time was 5 years ago. Excellent service & staff! Some managers remembered us from prior years, that really meant something! Still prefer the buffet to the restaurants. Reception staff kind and accommodating. Two negative things, one was the trash and glasses/plates left around the resort for days, and the trash on the beach, second thing was the lax attitude regarding (lack of) clothes at the dinning places and people smoking right outside of the entrances or vaping indoor (not in designated areas). An adult only option would be nice since children were running around and screaming constantly and hanging out in "adult" areas. Overall appreciate the CR people and beautiful surroundings. Pura Vida!
Stayed 6 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great week at this resort. Maybe the nicest resort I ever stayed at. The staff treats you so good.
Stayed 4 nights in Mar 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

lourdes, Kankakee

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to be!
Stayed 4 nights in Mar 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing felt very welcome.. rooms need an upgrade but other than that the activities and food were great!
Stayed 7 nights in Mar 2025

8/10 Good

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall service was excellent and cleanliness was good. Would recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The grounds and rooms were clean. The entertainment was good and love the pool bar area. The photographers were awesome capturing great moments for a lifetime of memories.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jenika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled here for my birthday and staff made me feel special and welcomed. The resort is beautiful and clean and the food and drinks were pretty good too. I would rate my experience 10/10. It is slightly more expensive than its sister hotel Riu Guanecaste but so very worth the money. I will only be staying at Riu Palace from here on out while in Costa Rica.
Stayed 4 nights in Mar 2025

8/10 Good

Gady

Liked: Cleanliness, staff & service, property conditions & facilities
Food quality may improve
Stayed 4 nights in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
I am very through when it comes to trips. If you are a solo traveler or even looking for a family vacation . This is a good place to stay. Pros: - The hotel staff is very kind and helpful. Even the workers fixing up the hotel. Easy to show you where to go if needed. - It is safe ! The resort is gated and there is security that checks cars and vans coming in and out. I saw a comment about someone losing money from their room. The resorts’ gate security checks employees belongings before leaving work. - Food choices are pretty good for all inclusive. They have an omelette bar in the mornings where you can pick your choice of fixings for the cook to make. So yummy !! - I did not book excursions prior to my trip because I felt I would get better deals at the resort and I did !! There are different companies at the resorts that offer many excursions. I went on the volcano sight seeing / hike with a mud bath . It was an experience I will never forget. - Souvenirs: The resort has amazing shops to buy souvenirs, however I love how the local merchants were allowed on the resort on the beach. You are able to negotiate prices with them. Some can be more aggressive to sell than others. Con’s: There’s no true nightlife at the resorts, except a mini club on the outskirts and the shows the resorts have a 9pm nightly. - BUGS ! I made sure to lock my screen door at night because the creatures come out at night. I still ended with a beetle in my room. Overall a good vacay spot
Stayed 3 nights in Mar 2025

6/10 Okay

Shirley

Liked: Staff & service
poor fitting drawers, bathroom/shower arrangement
Stayed 6 nights in Feb 2025

10/10 Excellent

sandie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff is very helpful and polite.. I also love that yeh local can sell at beach side .
Stayed 4 nights in Mar 2025

8/10 Good

MATTHEWP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful! Plenty of space around the resort to venture. My typical day would start at Cappuccino sipping a fresh coffee overlooking the pool areas outside. Then I would go change into my trunks and cruise over to the swim up bar. Let me just say that the bartenders and service staff here are all so friendly and made me feel right at home from the moment I arrived. Come for the staff and have a good time with them! After the swim up bar it would be back to the room for a quick change for dinner which they do have several dining spots to choose from all different styles of food too. The entertainment was great, didn't get a chance to catch too many shows but really enjoyed the ones we did go to and the kahoot trivia was super fun. Scuba Caribe was great for excursions and were very convenient because it's all done through the resort. All in all it was a really great trip and super close to the Diamante Adventure Park if you want to spend a day there. Honestly can't go wrong with this resort.
Stayed 7 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff was friendly. Beach was accessible and nice. Short distance to Cocoa Beach and excursions. Great stay overall.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gary Wayne

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent, impressive structure, awesome pools, many options. Restaurants all excellent, buffets superb, rooms nice, clean, comfortable. Entire staff, through out the all inclusive property was outstanding, friendly, courteous, helpful and did their best to engage us in our own language. It is evident that RIU values their employees and spends a considerable amount of time and effort in quality staff training. Absolutely no complaints!

8/10 Good

Artemis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent except the fact that each time you go to the beach locals try to cell different staff and it can get annoying
Stayed 5 nights in Feb 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Lots of pools and chairs never felt too crammed. Locals selling on the beach but were not too pushy.
Stayed 7 nights in Feb 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service
Had a problem with the door hard to open. Requested assistance three times never got the door fixed. Room could needs to be updated
Stayed 5 nights in Feb 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a Riu property, but it won't be the last. We had a fantastic time. Food and Drinks - Both were plentiful and delicious. There are four themed restaurants and a buffet. The buffet is plentiful and spacious. There are lots of options for everyone, although picky kids may be a little disappointed. The chicken fingers were overcooked, the fries were hit and miss, and the jello was overly gelatinous (more like a jello jiggler). But with hundreds of food items, those were the few rare misses. Staff - super friendly and attentive. Sitting by the pool you will have a new drink pretty much as you finish your last one. We had dozens of interactions, and found each and every person to be friendly, attentive, and actually care about our enjoyment. Cleanliness - Top notch. Constant cleaning. Overall, while Costa Rica was an amazing place to visit, this resort helped make our trip a truly memorable experience. I would absolutely come back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Debra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025