Emerald Highlands Motel

3.5 star property

Choose dates to view prices

Photo gallery for Emerald Highlands Motel

Exterior
Outdoor dining
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Laundry room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
5 Cypress Drive, Emerald, QLD, 4720
  • Place, Emerald Racecourse
    ‪8 min walk‬
  • Place, The Big Easel
    ‪13 min walk‬
  • Place, Wally McKenzie House
    ‪17 min walk‬
  • Airport, Emerald, QLD (EMD)
    ‪10 min drive‬

Room options

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Queen Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

Emerald Highlands Motel

An outdoor pool, laundry facilities, and tour/ticket assistance are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Housekeeping is not available.
Emerald Highlands Motel offers 13 accommodations with DVD players and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Emerald motel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

Recreational amenities at the motel include an outdoor pool.
During your stay at Emerald Highlands Motel, you're just a quick walk from Emerald Hospital. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Emerald Hospital and 10 minutes by foot from Emerald Racecourse
Emerald Highlands Motel offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Emerald Highlands Motel also features laundry facilities and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Emerald motel.

Onsite venue - This restaurant serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Emerald Highlands Motel
Emerald Highlands
Emerald Highlands Motel Motel
Emerald Highlands Motel Emerald
Emerald Highlands Motel Motel Emerald

Emerald Highlands Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 159 reviews
Rating 8 - Good. 59 out of 159 reviews
Rating 6 - Okay. 19 out of 159 reviews
Rating 4 - Poor. 5 out of 159 reviews
Rating 2 - Terrible. 7 out of 159 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to all the sites that we were interested in.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place too stay at.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Georges

Liked: Cleanliness, amenities
Good motel, but information on the page is far from been curent it need to be updated to today informations, good quiet speeling, next door to a shoping centre and good tavern.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Happy with the stay, nice room very quiet
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property managers were very helpful with our after hours arrival. Thanks for having us.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chandrasiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good motel
Stayed 1 night in Aug 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for a overnight stay
Verified

6/10 Okay

Neil

Liked: Cleanliness, amenities
Was ok
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in nice quiet location with excellent surrounding amennities.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Gaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for overnight stop. Pool was a bit cloudy but swimmable. Easy parking outside motel room
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to a local pub, and some fast food restaurant.
Stayed 1 night in Jul 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It had been updated the bed was comfy
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jye

Liked: Cleanliness, staff & service, property conditions & facilities
Property was extremely clean and had everything required for a quick overnight stay. Shower was strong and hot. Quick walk to shops and tavern.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at reception upon arrival. Close to major takeaway food outlets and shops. Clean room and on-site parking.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Tiffini

Disliked: Amenities, property conditions & facilities
There were junkies staying at the property. Once night hit outside of the rooms smelt like weed and the beds where rock hard. There also wasn’t a smoke alarm in the room. Would have rathered sleeping on the road than in the bed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Staff & service
Close proximity to the Emerald hospital
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
A nice room with a very comfortable bed. Well done Emerald Highlands Motel. 😀
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room for overnight stay - but did get woken up at 5:15 am with the linen delivery guy pushing the trolley past all the rooms .
Stayed 1 night in Aug 2023
Verified

8/10 Good

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing that we did not like about the property - we will be back......Kind regards......David.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Had loads of music and screaming out the back of the motel. From next door
Stayed 1 night in Oct 2023
Verified

6/10 Okay

MARK

Liked: Cleanliness, staff & service
Very average.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2022