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BON Hotel Empangeni

3.0 star property

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Photo gallery for BON Hotel Empangeni

In-room safe, desk, laptop workspace, free WiFi
Property entrance
Breakfast, lunch and dinner served
Exterior
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
64 Turnbull Street, Empangeni, KwaZulu-Natal, 3935
  • Place, Medicross Tamela
    ‪2 min drive‬
  • Place, Enseleni Nature Reserve
    ‪19 min drive‬
  • Place, Boardwalk Mall
    ‪20 min drive‬
  • Airport, Richards Bay (RCB)
    ‪25 min drive‬

Room options

View all photos for Standard Family Room

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a painting on the wall.

Standard Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

BON Hotel Empangeni

A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
BON Hotel Empangeni offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Empangeni hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at BON Hotel Empangeni, you'll be within walking distance of Medicross Tamela. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Just a 2-minute drive from Medicross Tamela and a few minutes from Life Empangeni Private Hospital
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1362 square feet (127 square meters) and includes a conference center. The business-friendly BON Hotel Empangeni also features multilingual staff, a garden, and complimentary newspapers in the lobby. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Empangeni hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
De Hof Cellar Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
De Hof Cellar Restaurant - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (ZAR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 198 for adults and ZAR 99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • De Hof Cellar Restaurant
  • De Hof Cellar Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (1,362 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 198 for adults and ZAR 99 for children
  • Covered self parking fee: ZAR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 4140224629 PAYE
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Empangeni Protea Hotel
Protea Empangeni
Protea Hotel Marriott Empangeni
Protea Marriott Empangeni
BON Empangeni
Protea Hotel by Marriott Empangeni
Protea Hotel Empangeni
Bon Empangeni Empangeni
BON Hotel Empangeni Hotel
BON Hotel Empangeni Empangeni
Protea Hotel by Marriott Empangeni
BON Hotel Empangeni Hotel Empangeni
BON Hotel Empangeni Hotel
BON Hotel Empangeni Empangeni
BON Hotel Empangeni Hotel Empangeni

BON Hotel Empangeni Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

thabo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Rooms are clean and the restaurant served amazing breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Siyanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BON Hotel

Had an amazing time and staff are friendly
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Convenient and fine for our needs of just arrived from UK. Food ok in separate restaurant linked to hotel. Friendly staff.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Maselulu

Liked: Cleanliness, staff & service, room comfort
Value for money. Typical 3 star. Finusjnbgs
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Yasin

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Waste of money, rather go elsewhere.

Not so good, Shower very tiny sacred to move around in shower because one side soap dish taking unnecessary space, shower door very difficult place, the main door of bathroom don't close no privacy at all. Aircon making noise couldn't sleep, staff loading inside the passage making loud noise, talking super loud and disturbing guest, when you enter hotel no one is sitting in front sometimes have to wait. Overall not good.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Yasin

Disliked: Property conditions & facilities

Too much TLC needed

Though about big name but nooooo not of that standard. Was expecting the feeling of woe but was totally not happy. The brand name don't match with the quality.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Sibusiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better

New towels would do please. A tumbler in the room is quite a necessity.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Sikhululekile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an amazing experience

It was so amazing and comfortable thank you
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Mqondisi

Disliked: Cleanliness, room comfort
I expected more. I was very disappointed. We had 1 towel in our room, the tv wasn’t working, the bed was broken. It was a very uncomfortable stay. I couldn’t wait to check out. VERY DISAPPOINTED!!!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Bongani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional

Extremely excellent and professional
Stayed 3 nights in Aug 2019
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

It was amazing
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Anesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and top service

our stay was excellent. very good service and friendly. I will always come back to stay there. I will always recommend Bon to other friends and family.Thanks BON for a very good stay.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Peter and Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant surprise.

We were pleasantly surprised at Bon Hotel Empangeni. The staff were friendly, our room was clean and comfortable, the breakfast was good. We would definitely stay there again.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Short stay

Standard of services was great, but room size not well designed. Overall good option for short stay.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good short stay

We arrived too early to check in but the staff were friendly and brought us a welcome drink. The room was big enough and the bed was very big and comfortable. The location of the hotel is not the greatest and there is not much to do in the immediate area. However this did not bother us as we did not spend much time there and there are many places to visit a short drive away. The front desk staff were friendly and helpful and overall it was a good stay.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

A Good Hotel

This is my first time renting a Hotel. Despite not having a kitchen to work with, it is pretty good. I would suggest providing a channel guide for the guests, so they know where the channels are on and what's viewing. Beside that, it was very good and staff was helpful and the restaurant was affordable and their food was good.
Stayed 5 nights in Nov 2017
Verified

10/10 Excellent

Zama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a very pleasant stay
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities

ideal for business

In a busy place. Room not ready on arrival. However I received a good service from staff
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

A mediocre stopover

This hotel can do for a stopover, but I would not recommend it for a stay. We stopped in this hotel for one night on our way North. The extensive construction work in the area and the poor lighting made it difficult to find the place. The hotel itself was ok, but nothing special. The room felt old and wasn't set up in a practical way at all. Soundproofing wasn't a strong suit either: we had noisy neighbours and could hear them and their activities quite clearly. There was also a mixup at check-out : the room had been paid for at booking, but the clerk on duty wanted us to pay again. It took some time to clear up the misunderstanding. The restaurant however was fine. We had diner and breakfast there, and the staff there was very friendly.
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel close to everything

We stayed 4 nights and had a wedding on the grounds. everything was great with the staff and hotel. I can only give it a 4 because it was not a 5 star hotel but a 4 star for a 2 star price!
Verified

10/10 Excellent

STRINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sipho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Bongi

Stayed 1 night in Sep 2023
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Nontobeko

Stayed 1 night in Oct 2022