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Dedeman Erzurum Palandöken Ski Lodge

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Photo gallery for Dedeman Erzurum Palandöken Ski Lodge

Front of property
Lobby sitting area
Lobby sitting area
Daily cooked-to-order breakfast (TRY 60 per person)
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Palandoken Kayak Merkezi, Erzurum, Erzurum, 25000
  • Place, Palandöken Mountain
    ‪1 min walk‬
  • Place, Twin Minaret Madrasa
    ‪9 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪16 min drive‬
  • Airport, Erzurum (ERZ)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(32 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Dedeman Erzurum Palandöken Ski Lodge

Luxurious slopeside hotel with full-service spa
Ski into Dedeman Erzurum Palandöken Ski Lodge, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Dedeman Erzurum Palandöken Ski Lodge offers 66 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 19-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam. There are hot springs open between 8:00 AM and 6:00 PM.
During your stay at Dedeman Erzurum Palandöken Ski Lodge, you're just a quick walk from Palandöken Mountain. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy garden views while dining at Somine Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and ski-in/ski-out access
  • Steps from Palandöken Mountain and 8 minutes by car from Ataturk House Museum
  • Airport, train station pick-up, and ski shuttle service available for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a sauna. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Dedeman Erzurum Palandöken Ski Lodge helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool and ski passes. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Erzurum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Somine Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking within 10 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: TRY 60 for adults and TRY 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Somine Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 6,566 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot stone massages
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 31 and November 30.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dedeman Erzurum Palandöken Ski Lodge

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: TRY 500 per night (for stays between 01 December - 31 March)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately TRY 60 for adults and TRY 30 for children
  • Airport shuttle fee: TRY 600 per vehicle (roundtrip, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Dedeman Erzurum Palandöken Ski Lodge offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7646
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dedeman Erzurum Palandoken Ski
Dedeman Erzurum Palandöken Ski Lodge Hotel
Dedeman Erzurum Palandöken Ski Lodge Erzurum
Dedeman Erzurum Palandöken Ski Lodge Hotel Erzurum
Dedeman Erzurum Palandöken Ski Lodge
Dedeman Palandöken Ski Lodge
Dedeman Erzurum Palandöken Ski
Dedeman Palandöken Ski

Dedeman Erzurum Palandöken Ski Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 138 out of 276 reviews
Rating 8 - Good. 73 out of 276 reviews
Rating 6 - Okay. 37 out of 276 reviews
Rating 4 - Poor. 13 out of 276 reviews
Rating 2 - Terrible. 15 out of 276 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ILAYDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

amen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Seval

Stayed 1 night in Aug 2025

10/10 Excellent

Gaga

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2025

8/10 Good

Beena

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ameen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Omer

Liked: Staff & service
Great location but the hotel needs an upgrade.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the base of mountain making access to the slopes fantastic. Staff were very nice and accommodating. The rooms were large and clean with a very good breakfast. The only concerns were the basement rooms close to the spa which had a musty odor. English was limited but that’s not their fault it just made communication a little bit of a challenge. Overall, a very pleasant experience, especially, tea and cakes at 5 pm!
Stayed 4 nights in Feb 2025

8/10 Good

TAOUFIK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner bon mais dîner en-dessous de la moyenne
Stayed 11 nights in Dec 2024

10/10 Excellent

H

Stayed 1 night in Oct 2024

10/10 Excellent

Arthur David, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff in a salubrious location with recommended exercise and wellness facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Ameen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything so amazing..leave hotel and get chairlift.. Snow wasn't ready, season hasnt open yet but Hotel services extremely good, amazing open buffet breakfast and mountain view and friendly stuff made our getaway priceless.. Worth every penny.. Highly recommend 👌 👍 👏
Stayed 2 nights in Dec 2023

10/10 Excellent

Yasunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

6/10 Okay

ilyas

Stayed 3 nights in Feb 2022

10/10 Excellent

Peter M K Hanafi Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location. Just a minute away from the lower gondola
Stayed 2 nights in Nov 2021

2/10 Terrible

Chanel, Redlands

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very old I’m comfortable beds. I cold hardly sleep and I had their best room
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
I left two days early from a month long stay. I felt very uncomfortable in the atmosphere of this hotel. Staff where quite inhumane and aggressive. I regret spending my money here, much happier in a simple hotel
Stayed 28 nights in Feb 2021

8/10 Good

milosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok for skiing of course if skiing facility is working. Breakfast was very good one the best I had in Turkey in not all inclusive hotels. But staff at front desk don't speak English this is small disadvenatge
Stayed 1 night in Mar 2021

10/10 Excellent

Naeem

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Perfect winter stay

Excellent stay with great service, specifically from Memet at the front desk. Most staff don’t speak English, so you might need to translate on your phone if you are a tourist. The breakfast wasn’t the best, considering it was cold and wrapped up due to COVID. The location though is excellent, right at the base of a ski lift and ticket sales centre. Rooms do not have kettles and tea/ coffee, but they are very comfortable. We had a suite which looked out onto the slopes. So quaint and beautiful.
Stayed 2 nights in Dec 2020

10/10 Excellent

Lindokuhle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money, Great location

It's a good Hotel, slightly old but it's good. The breakfast is basic and you don't get a ski pass... that all said the location is simply amazing
Stayed 2 nights in Dec 2020

8/10 Good

Nuno

Travelled with group
Liked: Staff & service

Acceptable stay.

The hotel requires maintenance, it is a little bit old and it is not well cleaned. Breakfast it is mostly Turkish standard, no expresso coffee unless you pay for it, no natural juices. Personal at the hotel are not professionals they are kind and try to do their best, none of them speak English. Location it is great, ski station it is amazing.
Stayed 2 nights in Mar 2020

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Stayed for a weekend’s snowboarding. The hotel is in a great location right next to the cable car entrance. Food in the bar was very good as was breakfast. Spa is also worth a visit
Stayed 2 nights in Feb 2020

4/10 Poor

SJ, Istanbul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very run down. It needs to be renovated badly. Also one side faces the mountain so you have lights facing into your room at all hours and music blarring.
Stayed 4 nights in Jan 2020