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Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Exterior
Games room
Terrace/patio
Sports bar
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

9.0 out of 10
Wonderful
(106 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a hot tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to deep-tissue massages, body wraps, or body treatments at Spa1905
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes bike rentals and a ropes course
  • Guests like the bar and restaurant
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Having stayed in the Basin Park on other occasions, we thought we knew what to expect. The day before our scheduled stay, the hotel offered us a free upgrade. We were upgraded to a balcony suite! Very nice and large room in a private part of the hotel. The balcony overlooking the park was private and large enough for a table and 4 chairs. The room had a jetted tub and a sitting area.
Stayed 1 night in Sep 2025

4/10 Poor

Cheryl

Travelled with group
Disliked: Cleanliness
There was so much dust in our room.. the TV would not work or stay in place so we tried to adjust it the front and back was just caked in dust. Our whirlpool tub had several dead flying type insects. We tried to call the front desk because I wanted the tv to work it’s how I wind down for the night but the dirty dusty phone didn’t work either! I know this hotel is old but there’s really no excuse for the dust and dirty appearance..the furniture was in rough shape scraped all over, and the bed stuck out much wider than the mattress which I thought was kinda of hazardous.. I will say the sheets were clean and the bed was comfortable.. I will not be booking a room here in the future! The front Morning desk people were not the friendliest just kind of matter of fact! I would show pictures of the dust but it doesn’t allow it on this review.
Stayed 1 night in Sep 2025

10/10 Excellent

Daria

Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was excellent. The staff was extremely friendly. They have a shuttle service thats included in your stay. Loved everything about our stay. Absolutely no complaints
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott and Gail Ann

Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very old so it has its quirks…but it’s a wonderful place to stay! The staff are very nice and want your stay to be the best. I will definitely be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra, PLEASANT HILL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spa area and the uniqueness of this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff and drivers and knowledgeable of the area..
Stayed 2 nights in Sep 2025

10/10 Excellent

DeEtt

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We have stayed there numerous times and have always loved it, still do, however this time our room was teaming with cockroaches, especially around and under the bathtub. I wanted to take a nice relaxing bath in the jetted tub, but had nightmares of turning it on and having roaches run out....yikes. Not good. May need to try somewhere else in the future. Such a shame because this has always been our very favorite place.
Stayed 2 nights in Sep 2025

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Paul, Tulsa

Stayed 1 night in Sep 2025

10/10 Excellent

Velmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basin hotel was so much fun. Learning about it. History was wonderful too. I participated in the paranormal investigation, which was amazing. Staff was wonderfully kind, helpful and always had a smile on their face.!!!!
Picture of the stairs down the street from the basin hotel
Picture downstairs on one of the places we visited during the paranormal investigation
Picture of the ballroom deer in the paranormal investigation
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Old hotel in the middle of town staff were all helpful and friendly Excellent place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind & relax on the balcony . Enjoying live music from the park & at the hotel . Beds were comfy ! Showers were great .
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love old hotels this is your place! Beautiful building with historic details preserved. If you’re looking for high end glamour the Basin Park has incredible service, luxurious sheets and is clean, but remember it’s a 120 year old building that has been lovingly brought back to life. Our stay was relaxing and we had a beautiful view of Basin Park & Spring Street. The shuttle was very convenient and we never had to wait more than a few minutes. We did the whisky tasting and our host was knowledgeable about the hotel history and made the experience fun. There was some noise from the street but overall the room was very quiet and we slept well.
Stayed 2 nights in Aug 2025

6/10 Okay

Mindy

Stayed 3 nights in Aug 2025

6/10 Okay

Mindy

Liked: Amenities
Location is great, room could have been cleaner, and receptionist was a bit rude when I asked about an a hotel activity that would take place the next day
Stayed 3 nights in Aug 2025

8/10 Good

Adam

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise, Cincinnati

Liked: Cleanliness, property conditions & facilities
Wonderfully preserved historic building throughout but modernized for everyday conveniences. Loved the balcony dining and game room with historic games.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like absolute royalty at this hotel. The staff was excellent and made everything easy for us.
Stayed 2 nights in Aug 2025