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TownePlace Suites Fayetteville Cross Creek

3.0 star property

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Photo gallery for TownePlace Suites Fayetteville Cross Creek

Exterior
BBQ/picnic Area
Minibar, in-room safe, desk, laptop workspace
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

View in a map
1464 Skibo Road, Fayetteville, NC, 28303
  • Place, Cross Creek Mall
    ‪1 min drive‬
  • Place, Fort Bragg
    ‪4 min drive‬
  • Place, Cape Fear Valley Medical Center
    ‪6 min drive‬
  • Airport, Fayetteville, NC (FAY-Fayetteville Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Tub)

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Minibar, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About this property

TownePlace Suites Fayetteville Cross Creek

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities. Housekeeping is available on request.
TownePlace Suites Fayetteville Cross Creek offers 93 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
During your stay at TownePlace Suites Fayetteville Cross Creek, you'll be within walking distance of Cross Creek Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Cross Creek Mall and a few minutes from Roy G. Turner Park
  • Pets welcome for a fee
TownePlace Suites Fayetteville Cross Creek offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly TownePlace Suites Fayetteville Cross Creek also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This 3-star Fayetteville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Cross Creek
TownePlace Suites Cross Creek Hotel
TownePlace Suites Cross Creek Hotel Fayetteville
TownePlace Suites Fayetteville
TownePlace Suites Fayetteville Cross Creek
Towneplace Suites Fayetteville Cross Creek Hotel Fayetteville
TownePlace Suites Fayetteville Cross Creek Hotel
TownePlace Suites Fayetteville Cross Creek Hotel
TownePlace Suites Fayetteville Cross Creek Fayetteville
TownePlace Suites Fayetteville Cross Creek Hotel Fayetteville

TownePlace Suites Fayetteville Cross Creek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 238 reviews
Rating 8 - Good. 56 out of 238 reviews
Rating 6 - Okay. 20 out of 238 reviews
Rating 4 - Poor. 12 out of 238 reviews
Rating 2 - Terrible. 7 out of 238 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and I would book again
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice good food options. Yummy breakfast too
Stayed 1 night in Jul 2025

10/10 Excellent

Angela, Winder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 3 nights in May 2025

8/10 Good

Milton

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Terrell

Stayed 7 nights in Jun 2025

10/10 Excellent

Candice

Travelled with family
Liked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2025

8/10 Good

Paulo

Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Room condition

Staff was nice, but the room not so much. Door to the room wouldn’t close unless we pulled the door to the side when leaving the room. If we were on the inside of the hotel room we had to push the door with our hip to close it. The tv in the second room had a line running down it. Spoke to management upfront about the situation, and all was said “We heard it sound like somebody was slamming the door, but wasn’t sure what it was.” Showed pictures response once again was just simply “I apologize”.
Stayed 2 nights in May 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access to the base.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Stayed 1 night in Apr 2025

10/10 Excellent

Stephany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Richard A

Stayed 5 nights in Dec 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Christmas Day Stay

We arrived on Christmas day and no restaurants were open. The front desk woman was so helpful in trying to find us a place to eat. We found a supermarket that was open and got some supplies there. We ended up barbequing in the hotel's well lit front porch on their Weber grill. She gave us utensils and seasoning for our chicken. We had a secluded, private dinner and it was great! Room was clean and all workers were friendly. It's not glamorous but was well worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

This is a very nice updated hotel. I would stay here again if I am in the area. It is very convenient to restaurants, gas stations, and shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Deltha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the one night I stayed there, it was great. My only recommendation is that mirrors be placed by the door. The unit I was in only had a mirror in the bathroom.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Good location and great customer service!
Stayed 5 nights in Nov 2024

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the safe atmosphere of the building. I did not like the noise from the outside
Stayed 1 night in Nov 2024

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sukethia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
We have bedbugs in our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay but $75 PET FEE

Very clean hotel. If you’re bringing a pet - make sure you read the policy. Hotels.com needs to do a better job at notifying customers that there is a $75 charge for pets (it was under per policy but if it was bolded that would’ve been great).
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2024