c-hotels Club

4.0 star property

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Photo gallery for c-hotels Club

A cozy restaurant with wooden furniture, a cushioned bench seating area, and a view through a window with a curtain displaying "Hotel Cluj".
A multi-story hotel with a classic facade, illuminated signage, and a street view with passing vehicles.
Terrace/patio
A modern room with a reflective console table, a potted plant, a lamp, and a large abstract painting on the wall.
A cozy living room with two armchairs, a fireplace, and bookshelves filled with books and decorative items.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Via S. Caterina Da Siena 11/R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room (Smart)

8.8 out of 10
Excellent
(36 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Comfy Double

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Quadruple Room (Relax)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Spacious Triple

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Classic Room

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room (Smart)

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Double Classic

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

c-hotels Club

Along with self parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
C-hotels Club offers 62 accommodations with minibars (stocked with some free items) and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

C-hotels Club's great location gets high marks from our customers. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Pets welcome for a fee
C-hotels Club offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. C-hotels Club also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free minibar (limited items)
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1JF8EZK3X
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Club Florence
C Hotels Club
Hotel Club Florence
C-Hotels Club Hotel Florence
C-Hotels Club Hotel
C-Hotels Club Florence
C-Hotels Club
c-hotels Club Hotel
c-hotels Club Florence
c-hotels Club Hotel Florence

c-hotels Club Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

miguel

Great location and great breakfast.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly so they made us felt home. This is great … highly recommended to everyone,
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities
Very kind staffs and clean room. Always brilliant stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, too kind and helpful. Breakfast is good!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort room was perfect. Much bigger and updated compared to the local Italian hotels I stayed in. The front desk staff was wonderful and incredibly accommodating. Breakfast was disappointing but still a clan nice offering and nice staff. I would stay there again
Room 105 Comfort
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Denny

Liked: Cleanliness, staff & service
It is okay for couple of days but not a 4* hotel. The rooms are outdated and tiny. Photos are deceiving.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay at a reasonable price.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, central location right by the train station and tram stops, and an easy walk to all the major attractions of Florence
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice breakfast. Super easy as it is just across train station yet close walk to main interesting points
Stayed 1 night in May 2025
Verified review

10/10 Excellent

So young

Liked: Amenities
This hotel realley nice Best of best
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Vivian

Liked: Staff & service
Disliked: Amenities
Great location and friendly staff.
Stayed 5 nights in Sep 2023
Verified review

8/10 Good

Marlys

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Divina

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel and the staff. They are so helpful. They even help me retrieve my delayed baggage from the airport. It’s walkable to all the sightseeing and the tours plus it’s right by the train station.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

jonathan

Liked: Staff & service
The sound of my neighbour urinating just before bed and in the morning just as I awoke (in fact I was awoken by the sound of the neighbour urinating); was the only thing--although for me it was very significant--which put a dampener on my overall impression of the Club Hotel.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff very friendly and helpful. They stored the luggage for us which is great because we had time to kill between check out and train schedule. Close to the train station and walkable to most of the sites.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Very much comfortable stay place.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Roberto

Liked: Staff & service, property conditions & facilities
Overall great place
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, very nice rooms, Block from train station.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Akel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location nearby everything, clean hotel. train station is next door, so very convenient for transport
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to central train station
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel right by the station, made it really easy to do day trips. Nicely modernised rooms and friendly staff - also very handy being next door to a supermarket.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Dhiraj

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Positives: The hotel was conveniently located near the train station. The staff were friendly and helpful. The beds offered comfort, and the breakfast area was pleasant. Negatives: The hotel required renovation, and the corridor wall leading to the breakfast room was unfinished. The wall-mounted TV stuck out, obstructing the walkway. There was no hair conditioner in the bathroom, and it was unavailable even when requested at reception. The lift and was very small and did not reach the top floor. In summary, we were disappointed and unlikely to choose this hotel again.
Stayed 1 night in Mar 2026