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c-hotels Club

4.0 star property

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Photo gallery for c-hotels Club

Restaurant
Front of property – evening/night
Free minibar items, in-room safe, desk, laptop workspace
LCD TV
LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Via S. Caterina Da Siena 11/R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Smart

Free minibar items, in-room safe, desk, laptop workspace

Smart

8.8 out of 10
Excellent
(33 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfy Double

Free minibar items, in-room safe, desk, laptop workspace

Comfy Double

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Free minibar items, in-room safe, desk, laptop workspace

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Spacious Triple

Free minibar items, in-room safe, desk, laptop workspace

Spacious Triple

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Room

Free minibar items, in-room safe, desk, laptop workspace

Classic Room

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart twin room

Free minibar items, in-room safe, desk, laptop workspace

Smart twin room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 822 reviews
The price is €146
includes taxes & fees
22 Dec - 23 Dec
Mercure Firenze Centro

About this property

c-hotels Club

Hotel with a 24-hour front desk, near Cathedral of Santa Maria del Fiore
Along with self parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
C-hotels Club offers 62 accommodations with minibars (stocked with some free items) and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

C-hotels Club's great location gets high marks from our customers. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Pets welcome for a fee
C-hotels Club offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. C-hotels Club also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free minibar (limited items)
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1JF8EZK3X
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Club Florence
C Hotels Club
Hotel Club Florence
C-Hotels Club Hotel Florence
C-Hotels Club Hotel
C-Hotels Club Florence
C-Hotels Club
c-hotels Club Hotel
c-hotels Club Florence
c-hotels Club Hotel Florence

c-hotels Club Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

alain

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

JOANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make us feel welcomed. It was very close to the train station, laundry service, pizza restaurant we went every day, supermarket ( right next door) around 10-12 min to the city center (walkable) I would recommend this hotel if you are coming from the train station with your luggage.
Stayed 2 nights in Aug 2025

6/10 Okay

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
I have mixed feelings about this hotel. The room was super small, even for Italy. I could barely squeeze my wheeled luggage between the bed and the bathroom wall when entering the room. The procedure to get to the sink and mirror went like this: 1. The bathroom door opens only 45 degrees before bumping into the sink. 2. You squeeze in and step aside. 3. Close the door. 4. Now you can reach the sink. 5. To see yourself in the mirror, you have to press against the back of the door. And forget about the window — it faces a tiny internal shaft about 2×2 meters. Honestly, they’d be better off plastering it shut.
Stayed 1 night in Aug 2025

8/10 Good

parampreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except room was micro
Stayed 2 nights in Aug 2025

8/10 Good

Edward

Stayed 1 night in Jun 2025

10/10 Excellent

goh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sudhir

Stayed 3 nights in Jul 2025

4/10 Poor

Hannah

Stayed 1 night in Jul 2025

8/10 Good

Kingphet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Space is limited.
Stayed 1 night in Jul 2025

8/10 Good

Mingyi

Travelled with family
Liked: Cleanliness
Clear and convenient . But stuff in breakfast is not nice
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities

Don’t bother.

The hotel is very close to the train station which is convenient and the decor of the hotel was nice and stylish but our room was very tired with wallpaper hanging off the wall, a black mouldy pull cord in the shower and in general needing a makeover but we were too hot and tired to ask to change rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ratify renovation, great location

Fantastic renovated hotel, beautiful brand new room, comfortable bed and amenities. The lobby is modern but still with a Tuscan feel. The staff were excellent. Perfect location if you are catching a train from Santa Maria Novella. 10 stars of 10!
Stayed 1 night in Jun 2025

8/10 Good

Susana

Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was excellent for a first time solo traveler like myself. Yes, it is on the older side as far as the furniture and carpet in the room itself, but it is clean and well maintained. The location is literally less than a five min walk from the train station and a 15 min walk to the city center, so easy access to do all of the local attractions a first timer would want to see. The staff was very friendly and were more than willing to help me with questions and my room, despite my less than friendly greeting due to being travel weary. I did not give it a full five stars because I had to step into the shower to close the door of the bathroom to reach the toilet. It did have a large sink in the shower, which was a more recent addition, and that was the clearly the trade off for more counter space but not enough room to move the door while inside the bathroom. A little annoying, but not a big deal and did not impact the overall stay. I would highly recommend a stay here.
Stayed 2 nights in Jun 2025

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice breakfast. Super easy as it is just across train station yet close walk to main interesting points
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the issues that I had is that every time you go out and they do the room they turn off their air. They take the card out that was left on after walking for so many hours in the day coming back to a hot room what’s not good And also seems they were bedbugs. I got bites all over my leg.
Stayed 1 night in Apr 2025

8/10 Good

Hsinyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights and the room was great! Spacious, clean and nicely renovated. You can get water from the refill station at lobby. Super convenient to get around, hotel is very close to the train station. There's lots of food options nearby and a supermarket just beside the hotel. However, the toilet layout of Room 101 could have been better. Having a bathtub on top of a platform is dangerous and slippery with no handles to hold on to after a shower. Instead of a bathub, do consider building a standing shower in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Xueying

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was very noisy at night! Someone yelling at night and traffic was very loud even you stay on the fourth floor, and no elevator for their fourth floor!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Derek

Stayed 2 nights in Apr 2025