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Casa Howard Firenze - Residenza d'Epoca

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Front of property
Hallway
Suite
Suite
Junior Suite Duplex (su due livelli) | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Via della Scala, 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe with Private Terrace

Deluxe with Private Terrace

Deluxe with Private Terrace

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite Duplex (su due livelli)

Junior Suite Duplex (su due livelli) | Living area

Junior Suite Duplex (su due livelli)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Doppia Deluxe with Patio or Balcony

Doppia Deluxe with Patio or Balcony | Terrace/patio

Doppia Deluxe with Patio or Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Restaurant
25hours Hotel Florence Piazza San Paolino
Historic Centre of Florence
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,007 reviews
The price is €253
includes taxes & fees
5 Jul - 6 Jul
25hours Hotel Florence Piazza San Paolino

About this property

Casa Howard Firenze - Residenza d'Epoca

Along with a bar/lounge, this smoke-free property has a rooftop terrace and concierge services. Free breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. All 8 soundproofed rooms feature free WiFi and room service. Guests can enjoy heated floors, and other standard amenities include coffee makers, down comforters, and flat-screen TVs.
Casa Howard Firenze - Residenza d'Epoca offers 8 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Casa Howard Firenze - Residenza d'Epoca, you're just a quick walk from Basilica of Santa Maria Novella. Features include free breakfast and free WiFi in public areas, plus a bar. Built in 2004, this upscale property has 8 rooms on 2 floors. This property offers pet-friendly amenities like food and water bowls. Each room includes amenities such as free WiFi and a flat-screen TV.
  • Air-conditioned accommodations with flat-screen TVs, room service, and coffee makers
  • Free breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Basilica of Santa Maria Novella and 3 minutes by foot from Piazza di Santa Maria Novella
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Howard Firenze - Residenza d'Epoca. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Florence property is smoke free.

Guests are served free breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Activities nearby

  • Bicycle rentals

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Weight limit: 11 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 36 per vehicle (one way)
  • Nearby parking fee: EUR 25 per day (131 ft away; open 7:00 AM to midnight)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and 8:00 AM
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Casa Howard Firenze - Residenza d'Epoca offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017B924YWURRN
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Casa Howard
Casa Howard Florence
Casa Howard House
Casa Howard House Florence
Casa Howard Guest Houses Hotel Florence
Casa Howard Guesthouse Florence
Casa Howard Guesthouse
Casa Howard
Casa Howard Firenze Residenza d'Epoca
Casa Howard Firenze - Residenza d'Epoca Inn
Casa Howard Firenze - Residenza d'Epoca Florence
Casa Howard Firenze - Residenza d'Epoca Inn Florence

Casa Howard Firenze - Residenza d'Epoca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 259 reviews
Rating 8 - Good. 77 out of 259 reviews
Rating 6 - Okay. 39 out of 259 reviews
Rating 4 - Poor. 12 out of 259 reviews
Rating 2 - Terrible. 8 out of 259 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor, the staff, the hospitality and the morning breakfast were all impeccable! Such a beautiful place to stay - great location!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

PULIDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and convenient, polite staff.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We were thrilled to
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Hotel” boutique de charme par excellence

Fabulous résidence boutique. Don’t miss the charm of this place and its fantastic location!
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Nerija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Double Zebra Room and it was honestly one of the most beautifully designed rooms. Super clean, spacious, and full of personality. Breakfast in bed was a lovely touch - arrived right on time and really good. I also loved that they use Officina Profumo toiletries, such a nice detail. Overall, a really special stay in Florence.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique small guest house with no two rooms alike. Great scrambled eggs and fresh fruit. Staff could not have been friendlier or more helpful! We will definitely stay here again if we make it back to Florence!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
This guest house captures the romance of Florence. The Library is beautiful, quiet and comfortable. Chic decor throughout the property. The breakfast is delicious! Hotel staff are friendly and helpful. Close to transportation, shopping and dining.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and friendly boutique hotel

We had a wonderful stay at this lovely boutique hotel within walking distance of most major museums. Casa Howard was very clean, and the breakfast-to-order served to the room every morning was extraordinary. We had 2 rooms - one with a lovely little balcony. Our room had a large bathroom with a shower. The second room only had a large bathtub with a handheld shower. We were traveling with an older family member and it was very difficult for him to get in and out of the bathtub. Otherwise we loved the hotel and especially appreciated the great suggestions and assistance from the concierge. They arranged taxis, recommended restaurants, and were happy to chat. We felt well looked-after. We will be back!
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Susan

Disliked: Staff & service
Very convenient to train station. Bed was hard and uncomfortable although decor was beautiful. Breakfast was delicious and arrived very timely. Staff was not very welcoming and tried to charge us a late fee although arrived before 10pm.
Stayed 3 nights in Oct 2023
Verified

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creepy
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Howard truly exceeded my expectations in every aspect. Firstly, the convenient location made exploring the city a breeze. Easy walk to the Uffizi and Duomo! The hotel's beautiful decor created a charming ambiance, and the unique room designs added a touch of character. We ended up upgrading our room halfway thru our weeklong stay to try out another room with a tub. However, what truly stood out was the incredibly helpful staff, who went above and beyond to ensure my comfort throughout my visit. I highly recommend Casa Howard to anyone looking for a memorable and enjoyable stay in Florence.
Stayed 6 nights in Apr 2024
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Hard to find/funky smell!!

The pictures that you see on hotel.com are nothing like the place. We stayed in the garden room and to get tho said room, you go thru a sitting area, this area has a nasty, horrible smell. The room is tiny, the decor is very odd. The bed was comfortable but there was mosquitos in our room. breakfast is served in your room. Location is good and the staff was very nice.
Verified

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place to stay

The photo and descriptions of the hotel on the advertised web page are misleading, the place is very dirty, you can't use the shower as it's tiny and very dirty. We stayed one night and next morning when packing my luggage there was a spider over my luggage, I had to leave the place first thing in the morning as thus was worse place I ever stayed at.
Verified

4/10 Poor

Eka the World Traveller

Liked: Cleanliness, staff & service

Okay hotel

Every rooms has different therms, which is nice, if the a/c, wifi and tv works properly. The hotel manager/ front desk/ cleaning lady/ room service, a Filipino lady, was very friendly and helpful. I don't like the location and the house # is very small. You will miss it if you blink. Will not return
Verified

8/10 Good

Drew

Liked: Staff & service
Booked this last minute from a flight cancellation. The staff was great and very accomodating with recommendations and stowing our luggage long after check-out. The room itself was so-so: had a smell, air conditioner made the room humid, no hand towells, and missing outlets left open for some reason. Rated a 4 star online, but in Italy all 4's are really 3's. All-in-all, it served it's purpose and was close to the train station. ✌️
Stayed 1 night in Jun 2022
Verified

6/10 Okay

David

We stayed 4 nights at Casa Howard. The property is conveniently located in the heart of the historic center with easy walking access to all the main attractions. We stayed in the camel room and it was fairly spacious. Our main concerns was that we had a leaking AC unit that was not fixed and so we had to lay a towel on the ground to soak up the water everyday. It also made a loud dripping sound that echoed in the room at night making it difficult for any light sleeper. It is also very loud in the morning due to breakfast service, so if you like to sleep in you’ll be woken up at 8-9am everyday. We didn’t try any of the food on their in-house menu but it looked good. Overall, the location was the best part of the stay and I would check out other neighbouring options before rebooking here. It is also worth noting that none of the rooms have a safe, so if you have valuables that you’d prefer to store in a safe while you’re gone that won’t be possible. If you have a car, parking is offsite but very close by (3 min walk).
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

d.jones136

Liked: Cleanliness
Disliked: Staff & service, room comfort

Be sure to arrive within their timeline!

We were on our honeymoon and doing some sight seeing, so we took some extra time in pompeii, and consequently our drive to florence took longer than anticipated. We ended up arriving at the hotel around 7am the morning after our intended arrival date. We were promptly met with a bad attitude asking why we didn't call them and let them know we would be late. Apart from not having a phone to use while in italy, I've never thought it to be necessary to have a designated arrival time for a service I'm paying for. Read the booking notes. If you want to check in outside of the 2pm-8 pm window it could cost you an extra 100 euros. The room was nice, the bed kind of hard, and The wifi service didn't reach the room. I will seek out different hotel accommodations for my next trip to florence.
Verified

2/10 Terrible

Shermz2

Disliked: Staff & service, room comfort

Disappointing stay

This was surprisingly disappointing as I had booked based on some positive reviews I saw for this hotel. We had an extra bed request that would not be accommodated for and we were being unnecessarily charged 30 Euros for the extra bed request we originally put in when we booked. If I had been contacted by the hotel the after my booking went through, I could have made better accommodations. However, I wasn’t told until I got to the guesthouse and a woman was rudely snapping at me and telling me that we couldn’t stay in the terrace room we had originally booked. I asked to speak to a manager and she refused to let me talk to him, saying “he won’t talk to you”. She refused to give me her name or talk to anyone that could give us proper customer service. Eventually given another room with an extra bed, but the rudeness of the lady turned me off from the guesthouse and felt downright insulting. Entire building had a smell about it, too. Room were cold. Only positive is that it's about 10 min walk from the train station. Not worth a stay if you're looking for a decent guest-house/b&b experience, Never planning on going near this hotel again.
Verified

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel, terrible experience

Buyer Beware. I would advise all potential customers to avoid this hotel. The room pictures on expedia did not match the room that we actually stayed in and the customer service was a terrible. The room was very dated, with old elephant wallpaper and random VHS movies on the bookshelf in the bedroom, and the remains of a rock climbing wall in the main living space. The carpet was old and had a musty smell which filled the air of the entire hotel room. The front desk attendant was very disorganized and he was very hard to get in touch with. On the day of we were informed by email that there is a late policy where you would be charged at least 100 euros if you do not notify the hotel that you will be checking in after 7pm. Very convenient for guest who are traveling and may have limited access to a phone or the internet. My guess is that the front desk attendant is not always at the hotel in the evening because when we arrived to check in we couldn't get into the property or reach him. Also when we returned to pick up our bags the following day around 7:30pm (he held them for us after we checked out) we had to wait 15-20min for him to return from who knows where. Overall I was very disappointed by the service, the hotel check in policy, and the appearance of the entire facility. SPEND YOUR MONEY ELSEWHERE!!!
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un charme fou

Boutique hôtel décoré avec un goût certain. Très bien situé
Chambre Library
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Lisa-Florence

Rooms too small, smelled old, bathroom small. Staff very friendly and helpful
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a joy, a home away from home, with the friendliest staff
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place with a genuine and sophisticated atmosphere. I highly recommend Casa Howard and will make it my ”home away from home” in Florence. Very satisfied !!
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, conveniently located, with a beautiful terrace. Incredibly kind and helpful staff. Would be nice to have a small fridge in the room for fresh water on those hot Florence days!
Stayed 3 nights in Jul 2021