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Cerretani Hotel Firenze - MGallery Collection

4.0 star property

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Photo gallery for Cerretani Hotel Firenze - MGallery Collection

Miscellaneous
Exterior
Front of property
Suite, 1 Queen Bed
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Via De' Cerretani 68, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Via de' Tornabuoni
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪16 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, and a window with curtains.

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed

A hotel room with a bed, bedside table, TV, and a small round table.

Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Cerretani Hotel Firenze - MGallery Collection

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Housekeeping is available on request.
Cerretani Hotel Firenze - MGallery Collection offers 86 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cerretani Hotel Firenze - MGallery Collection. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Free WiFi in public areas, a 24-hour gym, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Church of Santa Maria Maggiore and Via de' Tornabuoni
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Cerretani Hotel Firenze - MGallery Collection. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 48 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 27-inch smart TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Covered valet parking fee: EUR 48 per day (in/out privileges)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cerretani Hotel Firenze - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1V979MSOS
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cerretani
Cerretani Firenze MGallery Collection Florence
Cerretani Firenze MGallery Collection Hotel
Cerretani Firenze MGallery Collection Hotel Florence
Firenze Cerretani
MGallery Cerretani
MGallery Cerretani Firenze
MGallery Firenze
Cerretani Firenze Hotel Florence
Florence Sofitel
Sofitel Florence
Sofitel Hotel Firenze
Sofitel Hotel Florence
Cerretani Mgallery Collection
Hotel Cerretani Mgallery Collection Hotel
Hotel Cerretani Firenze Mgallery by Sofitel
Hotel Cerretani Mgallery Collection Florence
Hotel Cerretani Mgallery Collection Hotel Florence

Cerretani Hotel Firenze - MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 521 out of 844 reviews
Rating 8 - Good. 240 out of 844 reviews
Rating 6 - Okay. 61 out of 844 reviews
Rating 4 - Poor. 15 out of 844 reviews
Rating 2 - Terrible. 7 out of 844 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Super location, spotless room and helpful front desk staff.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean roo, friendly staff. Definitely would recommend
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nicely maintained facilities, and good breakfast.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ondre

Liked: Cleanliness, amenities
Location, staff very helpful and accommodating.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, excellent rooms and service.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms were nice.
Verified

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stuff doing amazing job for us to feel welcomed! Breakfast fresh and great… room quiet and smell beautiful … walkable distance to everything…we couldn’t be more happier! Highly recommended this hotel ♥️
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!very friendly staff, good location and very clean.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful and the staff was also wonderful and so helpful. Definitely call ahead if you are driving and need to park so they are ready for you to stop in front of the hotel and valet your car.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location, modern rooms, great breakfast. Would definitely stay there again
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the position near station and all the sites so easy to visit. As in Florence you would wish to eat out endless choices we did not miss a dinning restuarant, breakfast was fine. Recomend a visit.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place good location thee staff is very friendly
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The staff were very friendly and helpful and the breakfast was excellent.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Dana

Liked: Property conditions & facilities, room comfort

Great stay. Will stay again

The hotel was really nice. The only con is that the elevator is slow but that is minor. The location is perfectly located and is a very nice hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the room for family’s!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with outstanding service.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with very good conditions
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jeanine

Liked: Amenities
Fabulous hotel! Would definitely stay again and recommend! Great location, comfortable rooms that are well decorated and furnished. Lovely hotel!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 4th time staying there. Great location, just steps away from the duomo and they have valet parking!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
View was spectacular. Service was excellent.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities
This was a fantastic hotel with courteous staff, a great location and wonderful quiet rooms! Highly recommend it if staying in downtown Florence!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Margot

Rooms were very clean. Very clean in eating area. There was a foul smell near the rear elevators and gym
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Staff & service, amenities, property conditions & facilities
Great experience we would absolutely return again.
Stayed 3 nights in Sep 2022