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Hotel Best Cap Salou

3.0 star property

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Photo gallery for Hotel Best Cap Salou

Property grounds
Creator video - submitted by Mama de More
Beach nearby
Dining
Indoor pool, outdoor pool, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
C/ Cala de la Font, 1, Salou, 43840
  • Place, Cala Font Beach
    ‪3 min walk‬
  • Place, Cala Penya Tallada
    ‪8 min walk‬
  • Place, Cala Crancs
    ‪11 min walk‬
  • Airport, Reus (REU)
    ‪20 min drive‬

Room options

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 22 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(3 reviews)
  • Resort view
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

  • Resort view
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (3 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults and 1 child)

  • Resort view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

8.0 out of 10
Very good
(7 reviews)
  • Resort view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (No views 2 adults)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 2 adults)

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (No views 2+1)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 2+1)

  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (No views 2+2)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 2+2)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (No views 3+1)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 3+1)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (No views 3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 3 adults)

  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Sea View (2 adults)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Sea View (2 adults and 2 children)

  • Sea view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Sea View (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room, Sea View (3 adults)

  • Park view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Sea View (3 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room, Sea View (3 adults and 1 child)

  • Sea view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (1 adult)

Minibar, in-room safe, desk, free WiFi

Standard Room (1 adult)

  • Resort view
  • Sleeps 1
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Best Cap Salou

Catch some rays at the nearby beach, pamper yourself at Hotel Best Cap Salou's full-service spa, or spend the day at a complimentary water park.
Hotel Best Cap Salou offers 497 air-conditioned accommodations with minibars and safes. Rooms open to balconies. This Salou hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Hotel Best Cap Salou, you're just a quick walk from Cala Vinya. Free WiFi in public areas, 2 bars, and a full-service spa are available.
  • Free WiFi
  • The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Self parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • 14 minutes by car from PortAventura World and 15 minutes from Tarragona Port
  • Local-area shuttle service available for a fee
Some rates at Hotel Best Cap Salou are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Best Cap Salou offers its guests a full-service spa, a complimentary water park, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Hotel Best Cap Salou. For a fee, parking is available.

This 3-star Salou hotel is smoke free.

Hotel Best Cap Salou has a restaurant on site.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Best Cap Salou are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number HT-000517
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Cap Hotel
Best Cap Hotel Salou
Best Cap Salou
Cap Salou
Best Cap Salou Hotel Salou
Best Cap Salou Hotel
Hotel Best Cap
Hotel Best Cap Salou Hotel
Hotel Best Cap Salou Salou
Hotel Best Cap Salou Hotel Salou

Hotel Best Cap Salou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 57 out of 221 reviews
Rating 8 - Good. 89 out of 221 reviews
Rating 6 - Okay. 39 out of 221 reviews
Rating 4 - Poor. 21 out of 221 reviews
Rating 2 - Terrible. 15 out of 221 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mark

Clean room lovely beach
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Luci H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staffs were amazing, very friendly.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Christina

Liked: Staff & service
This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had an amazing holiday, everyone were so friendly. We’ve just booked again for August.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Jason Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in one place
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

jean

Disliked: Cleanliness, property conditions & facilities
During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday. Few cuts and bruises on the water slides.
Stayed 4 nights in May 2024
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very family centred hotel, lots of kids & pools/slides etc for them. Rooms clean & two double beds so good for a family. I was not keen on the restaurant. It was very busy, quite noisy, food not amazing, but did cater for gluten free with bread, cakes biscuits & separate toaster so good for coeliacs. As were the 4 neighbouring restaurants which was nice. If you don’t have kids I wouldn’t recommend this hotel. It’s about 15 mins in a taxi from the heart of Salou so you need a taxi. No prom/walkway to get there other than local roads. A small beach at the rear of the hotel was nice. Overall a nice short 5 night break. If you want more going on this little resort is not for you , you’ll want the bigger resort next door of Salou.
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Marwa

Disliked: Cleanliness
i have been in hotels in different countries but this hotel was very bad experience for me and my family the activities in the hotel is very good specially for kids but the hygiene levels is 0 i was asking 4_5 times until they clean my room i wait two days until the room cleaner came, also there's no laundry in the hotel there's no service that they take your clothes to clean i was shocked, the food was fine but not very good, in the room there's no kettle or any tea or coffee
Stayed 9 nights in Aug 2025
Verified

4/10 Poor

MONTSERRAT

Disliked: Cleanliness, staff & service
Aparcament impossible
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Hayes

Disliked: Staff & service

Unpleasant staff

The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive.
Stayed 4 nights in May 2023
Verified

8/10 Good

Rune Prudholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel for some days of relaxing.

nice Hotel. and friendly staff. very good beach on the hotel ground, nice pool and water park 1) Food in the big buffet is only okay. too much consideration is given to the fact that there are many English people, so almost no Spanish food, but beans, burgers and fries. you have to be at the restaurant when I opens if you want a nice table and not stand in line to get in. 2). the hotel lets people reserve sun chairs in the morning without using them, people are stingy and take chairs, tables and parasols and then leave them for several hours. 3). There is no control at the indoor hot pool in the spa area, so 12-15 year olds make water bombs and spray so there is no peace and it is difficult to be there with small children
Stayed 13 nights in Sep 2023
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a 3 star hotel. Highly recommended.

Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.
Stayed 7 nights in Sep 2024
Verified

4/10 Poor

Aleksandra

Bei der Ankunft im Hotel am Samstag, dem 4. Oktober, wurde ich sehr herzlich empfangen. Das Abendessen war köstlich. Auch das Essen am Sonntag war köstlich. Allerdings konnte ich am Sonntag nicht um eine Zimmerreinigung bitten. Ich musste mich an die Rezeption wenden, aber ab Montag war das Essen schrecklich. Wir vermuten, dass die ständige Wiederholung auf die Schließung des Hotels zurückzuführen ist, da die Kartoffeln nicht frisch vom Vortag waren und die Gerichte mehrmals aufgewärmt wurden. Beim Fleisch gab es überhaupt keine Auswahl. Das gegrillte Fleisch war zäh und nicht zu kauen. Einmal war mir nach dem Abendessen so schlecht, dass ich die halbe Nacht mit Durchfall und Bauchschmerzen im Badezimmer verbrachte. All-inclusive-Getränke (für Männer) waren praktisch nicht verfügbar, nicht einmal die kostenpflichtigen. Wenn etwas ausging, öffnete das Personal weder eine neue Flasche, füllte sie nicht nach oder meldete, dass etwas fehlte. Dasselbe passierte mit Granita-Eis, Pommes und anderen Dingen. Der Wendepunkt kam, als wir beim Abendessen Metallspäne auf dem Teller meiner Tochter fanden! Auf keinen Fall, und nie wieder! Wäre der Strand nicht so nah am Hotel gewesen und es gäbe kein Kinderbecken mit Attraktionen (der Whirlpool war kostenpflichtig), wäre unser Aufenthalt ein kompletter Reinfall gewesen. Wir werden definitiv nicht wiederkommen.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Alice

Liked: Amenities
Vi var i poolen kun enkel gang, da det er blevet kold
Stayed 13 nights in Sep 2025
Verified

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre bien. Le coffre fort ne fonctionnait pas et le refrigerateur n a pas de givreur. pas de glacons pour la glaciere. Pour un voyageur au long cours c est pas ideal. Refrigerateur un peu trop petit... Le television n a pas de chaine francaise ni canal plus. Pas de journal des chaines . Un ventilateur solo serait le bienvenu. Sinon tout le reste ok. Diner et petit dejeuner supers. Acceuil tres bien avec une personne parlant francais.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien, como siempre ! Personal genial.

Muy bien, como siempre. Especialmente el personal. El hotel muy divertído! Comida muy bien también.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

DESIREE

El parque de agua para los pequeños muy bien, la playa perfecta, falta variedad de comida en el restaurante. Como no reserves el parking con el hotel. Es imposible aparcar, bueno hemos estado ahora y es una locura totalmente.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Barna Daniel

Disliked: Cleanliness, property conditions & facilities
El acceso a la cala una maravilla, el hotel tiene esa baza. Pero por lo demás nefasto: gestión deficiente, mucho ruido en el hotel en general, pero sobretodo con niños correteando por los pasillos, cuya limpieza no es que sea cuestionable, sino inexistente. El resto de la habitación sucia, manchas en las paredes de origen desconocido, pero certeramente desagradables, arena en el suelo desde la entrada... no hay por donde cogerlo. Como toque final el enganche donde engancha el pestillo de la puerta roto, dando una sensación de inseguridad constante... El bufet correcto, variedad y razonablemente bueno, pero sabiendo lo limpio que estaba el resto, no pondría la mano en el fuego. Una experiencia para aprender.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Nuria

Disliked: Cleanliness, property conditions & facilities, room comfort

Opinion

El personal de limpieza no da abasto y las habitaciones no están limpias. Pedí un día que me pasaran la mopa y me dijeron que si lo harían, no lo hicieron y tuve que pedirlo en recepción. Masificado. La comida buena. El señor que sirve en el bar de la piscina sin toboganes por la mañana muy amable y profesional, lastima no recordar su nombre. El suelo de las piscinas no es apropiado y resbala mucho para los niños. Personal de animación muy bien.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities
Todo súper 👍
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Sibel

Disliked: Cleanliness, staff & service
Gemiddeld 6/10 voor de aquapark en ligging want Locatie is perfect! Hygiene laat de wensen over. Hotel was overvol, geen plaats te vinden aan zwembad.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Naiara

Ideal para ir en familia. Destacar el equipo de animación y el cariño con el que tratan a los niños, especialmente Gisela que es un amor
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Elena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mui antiguo
Stayed 9 nights in Jul 2025
Verified

8/10 Good

Beatriz

El personal poco
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 3 nights in Jun 2025