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Millennium Gloucester Hotel London Kensington

4-star property
4-18 Harrington Gardens, London, England (01) 562 1066
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3.1 out of 5
See all 10 ebookers Reviews

"This is unfortunately not worth the price. I stayed one time prior and was rather satisfied with the quality but this time, the room is very old, ther ... " More

By a verified traveller on Mon 18 Mar 2024

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€116* Per night/room 2 Jun - 3 Jun

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The sightseeing around Millennium Gloucester Hotel London Kensington gets high marks from our customers.

  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort

Millennium Gloucester Hotel London Kensington ratings based on 10 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Millennium Gloucester Hotel London Kensington

Everyone (2) Couples (6)
3 out of 5
This is unfortunately not worth the price. I stayed one time prior and was rather satisfied with the quality but this time, the room is very old, there are no plugs next to the bedside tables, there is no coffee machine and very little added items such as vanity kits, hand soaps, etc. The cleanliness is very unsatisfactory, they basically just made the bed without even actually cleaning the room, not even replacing the water bottles or cups. This is not really what is expected for a hotel of this price and rating.

Posted by on 18 Mar 2024

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Comment from Hotel Management

8 May 2024 by Chris van Dam

Dear Thomas,Thank you for sharing your feedback, and I'm sorry to hear that your recent stay fell short of expectations. We value your comments and will address the issues related to room quality, cleanliness, and amenities. Your experience is not reflective of our standards, and we will work diligently to improve. We hope you'll consider giving us another opportunity to provide a better stay in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

1 out of 5
Property in good location - parking was extremely expensive for the night, fire alarm going off at 02.30 am - stinks of canabis. Complained when I left but no-one was bothered, other guests complaining also

Posted by on 8 May 2023

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Comment from Hotel Management

15 May 2023 by Chris van Dam

Dear Ian,Thank you for taking the time to share your feedback regarding your recent stay at Millennium Gloucester Hotel. We appreciate your positive comment about our property's good location. However, we deeply apologize for the inconvenience you experienced with the parking charges, the fire alarm incident, and the odor issue you encountered. We take all guest concerns seriously, and we assure you that we are investigating these matters to prevent any recurrence in the future. Your feedback has been shared with the relevant teams to address the issues raised. We apologize for any lack of response you experienced upon check-out, as it does not reflect the level of service we strive to provide. We truly value your feedback and hope to have another opportunity to provide you with an improved experience in the future.Best regards,Chris van DamGeneral Manager, Millennium Gloucester Hotel

5 out of 5
Staff were friendly and helpful room were a good size with plenty space

Posted by on 25 Mar 2023

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Comment from Hotel Management

27 Mar 2023 by Chris Van Dam

Dear John,Thank you for choosing to stay at Millennium Gloucester Hotel and for sharing your positive feedback with us. We are thrilled to hear that you found our staff to be friendly and helpful, and that you enjoyed the size and space of your room.We take great pride in providing our guests with exceptional service and comfortable accommodations, and we are delighted to hear that our efforts were appreciated. Your kind words have been shared with our team, and they are grateful for your recognition.We hope to have the opportunity to welcome you back soon for another enjoyable stay.Best regards,Chris Van DamGeneral Manager Millennium Gloucester Hotel

4 out of 5
It was a pleasure to stay at Millennium Gloucester Hotel. We really liked that the Tube was so close and the pubs around the Hotel. We enjoyed it and would choose this Hotel again.

Posted by on 21 Oct 2022

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Comment from Hotel Management

21 Oct 2022 by Chris Van Dam

Dear Diana,Thank you for taking the time to score us following your recent stay at the Millennium Gloucester Hotel, we appreciate your feedback.I was glad that you enjoyed your stay, especially the location. Indeed the hotel is very well located, in the heart of Kensington, very close to the tube station and easy to visit all London main attractions.I will do hope that we will be able to welcome you back one day soon!Kind Regards,Chris Van DamGeneral Manager Millennium Gloucester Kensington

2 out of 5
All in all a nice property in a good area with a reasonable amount of street parking. Only negative of the room design was bathroom size. The loo is hard against the door so all a bit awkward. Of far greater concern however is the elevator mechanism that makes a noise every 3-4 seconds like the sound of a loo seat slamming. This lasted all night. As a result, after being woken up by a screaming row in the corridor at 0415hrs, I got no further sleep. I complained at check out and asked that the management get in touch within 48 hours or I would report on Trip Advisor which I am now doing. DO NOT stay in a room next to the lifts.

Posted by on 13 May 2022

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Comment from Hotel Management

7 Jun 2022 by Chris vanDam

Dear Guest Thank you for your feedback concerning your recent stay with us. I am very disappointed to read of your experience did not meet your expectations Thank you for bring this problem to my attention so that I may resolve. Yours sincerely, Chris vanDam General Manager

3 out of 5
Front desk staff were good and helpful at all times. Room could have been better prepared - half empty water bottles and not enough towels and robes. Bins still contained rubbish in them from previous occupant. House keeping knocked on the door and made us feel like we needed to leave asap when we had a check out time of 12pm. Not my best London hotel experience.

Posted by on 13 Apr 2022

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Comment from Hotel Management

7 Jun 2022 by Chris vanDam

Dear Guest Thank you for taking the time to score us following your recent stay at the Millennium Gloucester Hotel, we appreciate your feedback. I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon! Kind regards, Chris vanDam General Manager

3 out of 5

Posted by on 29 Nov 2023

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Comment from Hotel Management

15 Jan 2024 by Chris van Dam

Dear Janette,Thank you for sharing your feedback about your recent stay at Millennium Gloucester. We sincerely apologize for falling short of your expectations. We appreciate your insights and hope to have the opportunity to regain your trust in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4 out of 5
Die Unterkunft ist der Perfekte Standort zwischen Flughafen und Innenstadt. Viele Restaurants, ÖV und Einkaufsmöglichkeiten.

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Chris van Dam

Dear Diana,Thank you for choosing to stay with us at the Millennium Gloucester Hotel and for taking the time to share your experience with us. We are delighted to hear that you found our location to be convenient and accessible to local restaurants, transportation and shopping. We appreciate your positive comments and hope to welcome you back to our hotel in the near future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

2 out of 5
We stayed at Millennium Gloucester for three nights and found our stay disappointing because of the following reasons: the room was dated, dark, with a smell of mold and visible mold in the window sills the hotel was inflexible as regards arrival time of their customers and charged 50-100 pounds from a customer who wanted the room before 3pm the room was nothing like in the photos on websites, only positive was that the room was quite spacious and quiet There are way nicer hotels near Gloucester Road Station with a more welcoming attitude, better rooms and within same price range

Posted by on 3 Mar 2023

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Comment from Hotel Management

8 Mar 2023 by Chris Van Dam

Dear Marja,Thank you for the detailed review in regards to your recent stay at the Millennium Gloucester Hotel London Kensington. I was very sorry to read that your experience did not meet your expectations. Please allow me to express my sincerest apologies for any shortfalls in the service you received. I will personally follow up on the feedback you have posted on this website, as it does not reflect the high standards of service we strive to provide to our guests.I do hope to have the opportunity to welcome you again and restore your faith in us through a successful experienceKind Regards,Chris Van DamGeneral ManagerMillennium Gloucester Kensington

4 out of 5
Einmal mehr ein falscher Feueralarm bei unserem Aufenthalt. Wird, leider, langsam zur Gewohnheit bei unseren Aufenthalten. Houskeeping nicht immer ganz zufriedenstellend. Sonst gute Lage zu den Attraktionen der Stadt.

Posted by , from Meltingen on 26 Nov 2022

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Comment from Hotel Management

28 Nov 2022 by Chris Van Dam

Dear Christopher,Thank you for taking the time to review your recent stay at the Millennium Gloucester, we appreciate your valued feedback. I was sorry to hear of the issues you encountered during your stay. Please accept my sincerest apologies and rest assured these will be both addressed and reviewed accordingly as we are concerned with the satisfaction of all of our guests.Our apologies for the fire alarm issues you encountered during your stay. Procedures and equipments are in place to save our lives and help to keep premises and their occupant's safe by providing an early warning of a possible fire and enabling people inside the building to evacuate. The detection systems react to an increase in heat or the presence of smoke but, unfortunately, they can also react to things such as steam, cigarette smoke, aerosol sprays and/ or perfumes. I very much regret the obvious inconvenience caused. I hope that you reconsider and return to stay with us in the future and give us a chance to restore your faith in our hotel.Yours Sincerely,Chris Van DamGeneral ManagerMillennium Gloucester Kensington

About the Millennium Gloucester Hotel London Kensington

Location 4-18 Harrington Gardens, London, England SW7 4LH

Property Features

  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Conference rooms
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Food & Drink

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The cost of an extra bed does not include breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gloucester Millennium Hotel
  • Hotel Millennium Gloucester
  • Hotel Millennium Gloucester London Kensington
  • Millennium Gloucester
  • Millennium Gloucester Hotel
  • Millennium Gloucester Hotel London Kensington
  • Millennium Gloucester London Kensington
  • Millennium Hotel Gloucester
  • Millennium Hotel Gloucester London Kensington
  • Millennium Hotel London Kensington
  • Millennium Gloucester Hotel London Kensington England
  • Millennium Gloucester London
  • Millennium Gloucester Hotel London Kensington Hotel
  • Millennium Gloucester Hotel London Kensington London
  • Millennium Gloucester Hotel London Kensington Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.