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Holiday Inn London - Whitechapel by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Whitechapel by IHG

Exterior
Breakfast, lunch, dinner served; British cuisine
Exterior
Breakfast, lunch, dinner served; British cuisine
Premium Room, 1 King Bed with Sofa bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5 Cavell Street, London, England, E1 2BP
  • Place, Brick Lane
    ‪13 min walk‬
  • Place, Thames River
    ‪14 min walk‬
  • Place, Tower of London
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Holiday Inn London - Whitechapel by IHG

Hotel with a restaurant, near Tower Bridge
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn London - Whitechapel by IHG offers 133 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn London - Whitechapel by IHG. During your stay, you'll be within walking distance of Tower Bridge. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy British cuisine while dining at 5 Cavell Street Kitchen
  • Full breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 15 minutes by foot from Thames River and a 4-minute drive from Tower of London
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn London - Whitechapel by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:00 AM.
5 Cavell Street Kitchen - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
5 Cavell Street Kitchen - This bar serves lunch and light fare. Open daily.
Late night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (850 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Holiday Inn London - Whitechapel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gerrard

Stayed 1 night in Sep 2025

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Dr Catherine

Stayed 7 nights in Sep 2025

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Thomas

Stayed 5 nights in Aug 2025

4/10 Poor

Yanchun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Tanya

Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

BRUCE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb
Stayed 3 nights in Jul 2025

6/10 Okay

JEAN, SAN ROQUE BARVA

Travelled with family
Property and amenities are fine, early check in not an option , some flights from US arrive very early
Stayed 3 nights in Jul 2025

8/10 Good

Donna

Stayed 3 nights in Jul 2025

8/10 Good

Maria Isabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!!!
Stayed 5 nights in Jun 2025

6/10 Okay

Diana

Travelled with family
Nice room. Fairly clean. Good air conditioning. Area around not as nice.
Stayed 1 night in Jun 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The A/C wasn’t working and we were provided with fans. It was not comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.
Stayed 3 nights in May 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.
Stayed 2 nights in May 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
Recently remodeled, clean rooms, friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

SEYED NAVID, HANAHAN

Stayed 5 nights in Apr 2025

2/10 Terrible

Md

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is very poor condition no swimming pool no refrigerator supervisor very terrible no customer service satisfaction
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money we pay for clean nice stuff great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when we were checking in was so nice and welcoming had a lovely chat with him
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Very friendly staff, stayed extra 45 mins after the check out time, and they were very accommodating. Nice and affordable stay with good location for commuting around London. Excellent shower and clean bathroom. Good value for money.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adnan Fayaz

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay, but you should be aware this is not an upmarket and can be intimidating if you're not familiar with East London aesthetics.
Stayed 2 nights in Jan 2025

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