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Hotel la Scala

3.0 star property

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Photo gallery for Hotel la Scala

Premium bedding, in-room safe, laptop workspace, free WiFi
Buffet
Staircase
Hallway
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
21 Via della Scala, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Ponte Vecchio
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Economy Double Room

Premium bedding, in-room safe, laptop workspace, free WiFi

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed

Premium bedding, in-room safe, laptop workspace, free WiFi

Standard Single Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, free WiFi

Superior Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom, Garden View

Superior Double Room, 1 Bedroom, Garden View | View from room

Superior Double Room, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel la Scala

Hotel with free breakfast, steps from Piazza di Santa Maria Novella
Along with concierge services, this smoke-free hotel has express check-out and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
Hotel la Scala offers 9 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel la Scala. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free buffet breakfast offered
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Piazza di Santa Maria Novella and 6 minutes by foot from Arno River
Free breakfast is available. WiFi is free in public spaces. Hotel la Scala also features tour/ticket assistance, concierge services, and express check-out.

This 3-star Florence hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per night)

Food and drink

  • Free buffet breakfast

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per night (328 ft away)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1IBORGCWN
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Scala Florence
Scala Florence
Hotel la Scala Hotel
Hotel la Scala Florence
Hotel la Scala Hotel Florence

Hotel la Scala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 184 out of 276 reviews
Rating 8 - Good. 64 out of 276 reviews
Rating 6 - Okay. 17 out of 276 reviews
Rating 4 - Poor. 8 out of 276 reviews
Rating 2 - Terrible. 3 out of 276 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

wayne, st Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and in the perfect location
Stayed 1 night in Jun 2025

10/10 Excellent

James L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in the middle of Florence. Charming. Easy walks to David and Uffizi museum. Wonderful staff. Truly enjoyed our stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, room was spacious and well decorated, breakfast was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Richard, Roswell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This location in Florence made it easy to access trains, the main square and the River. All our amazing restaurant options were within 5 min. The staff cooked a full breakfast with a positive attitude. My college age son and I had an amazing time.
Stayed 3 nights in May 2025

10/10 Excellent

KHANH, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Room is very clean. Staffs are so friendly, helpful and the service is top nottch. Definately will stay here again if visiting Florence next time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Vi, BEAVERTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Friendly staff. Breakfast was fine. Convenient location to catch the train.
Stayed 1 night in Apr 2025

10/10 Excellent

emperatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location can walk to everywhere.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mehdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff, it’s located about 6 min walk to the train station and 5- 15 walk to most attractions . Many dining options nearby . Pleasant stay !
Stayed 3 nights in Apr 2025

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near train and downtown center. Walkable to everything and easy access into the hotel, which is on the 2nd floor only. Rooms were giant. Limited breakfast options but not bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Apr 2025

10/10 Excellent

Karla, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beauty room and near to the train station
Stayed 1 night in Mar 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel La Scala was great. An older Italian building with a cool metal gate inside the main door really makes it feel like Italy. The walls are thin and during the day you can hear the chatter from the dining area but it’s honestly not bad cause you’ll be up and out in Florence. The staff was amazing and friendly, you have a kettle and amenities in your room, the shower set up is a bit weird with the billable glass walls but it’s fine. The breakfast every morning is included and is great. Cooked fresh and the staff who make it are very friendly. The location is great, walkable anywhere you need to go and close to the train station. I stayed here 3 nights and would highly recommend it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lyana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train able to walk in a few minutes. Busy street quaint with many restaurants. Small hotel with 10 rooms on 3 rd floor of a building. Blends in with the facade of nearby stores and places to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Rafael

Travelled with group
Disliked: Property conditions & facilities
It just a hotel to sleep 1 night
Stayed 1 night in Feb 2025

8/10 Good

Rebbecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel la Scala based on its proximity to the train station. In that, it does not disappoint. Location is wonderful! It is a busy street and we found that it was a rather noisy stay, which came from the road outside our window. The accomodations were comfortable. The complimentary bottles of water and breakfast was much appreciated! Hotel staff were very friendly and helpful. I would recommend this hotel for those looking for a comfortable stay near the train station.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was great for a family of 4. Breakfast was fresh, lots of choice and as much as you wanted. The room was clean and spacious, nice view to Florence houses around. Convenient to the train station and sights.
Stayed 4 nights in Jan 2025

4/10 Poor

Monica

Travelled with partner
Disliked: Cleanliness, amenities
Cons: We stayed at the hotel for 2 nights. The first time we saw the room was immediately a disappointment, is nothing close to what the pictures show. The room was very small, no natural light, no opportunity to open the outside window. In terms of cleanliness was poor, the smell to detergent, cleaning products and deodorant spray was unbelievable. Our nose started hurting after 5 minutes of being in the room. We asked the manager to look after this and their answer was “I can’t do anything, sorry”. That is no the customer service we expect at a hotel. Be careful about bringing tons of luggage, the property has an elevator but is tiny and very slow, probably you’ll need to take the stairs always. I wouldn’t recommend this hotel for families. Just solo travelers and couples. Pros: Good area, close to restaurants, coffee shops, main attractions of the city and the train station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chong Wei, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location, near to train station. Breakfast was a good spread, and a nice way to start the day.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bimal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Clean and comfortable rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Diana

Stayed 2 nights in Oct 2024

10/10 Excellent

James Ryan, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Great neighborhood. Very friendly team to support us.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great especially with Sherry and the other young lady at breakfast. But the elevator being broken didn’t help my 82-yr old father when going up to the 2nd floor.
Stayed 2 nights in Sep 2024