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Hotel Rosso 23

4.0 star property
VIP Access

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Photo gallery for Hotel Rosso 23

Front of property
Hallway
Minibar, in-room safe, desk, free WiFi
Lobby
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Piazza Santa Maria Novella 21, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬
VIP Access
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Room options

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | City view

Superior Double or Twin Room, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, 1 Bedroom

Classic Double or Twin Room, 1 Bedroom

Classic Double or Twin Room, 1 Bedroom

9.0 out of 10
Wonderful
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(22 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Single Bed

View all photos for Economy Double Room

Minibar, in-room safe, desk, free WiFi

Economy Double Room

8.4 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

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Lobby
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 827 reviews
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About this property

Hotel Rosso 23

Hotel with free breakfast, steps from Piazza di Santa Maria Novella
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Hotel Rosso 23 offers 42 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Hotel Rosso 23. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features like free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Piazza di Santa Maria Novella and 7 minutes by foot from Cathedral of Santa Maria del Fiore
  • Pets welcome for free
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and an elevator are also featured at Hotel Rosso 23. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1G83N62FF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

23 Hotel
Hotel 23
Hotel Rosso
Hotel Rosso 23
Hotel Rosso 23 Florence
Rosso 23
Rosso 23 Florence
Hotel Rosso 23 Hotel
Hotel Rosso 23 Florence
Hotel Rosso 23 Hotel Florence

Hotel Rosso 23 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mustafa, 6th Of October

Stayed 2 nights in Sep 2025

6/10 Okay

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shower cabinet is very small. I had to wash my feet in the bide
Stayed 4 nights in Sep 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near restaurants, squares, train station and duomo Downsides were how to find as the outside name is hotel garrabadi and not hotel Rosso 23 so spent time walking up and down looking for it. Breakfast was limited and difficult to love around and in crampt space
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. 5 minute walk from Santa Maria Novella train station. And within fast walk time to Medici Chapels, central market, accademia, Uffizi, and Ponte Vecchio. Quiet hotel. Well appointed room. Small bathroom especially shower. Service was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great location. Staff were very kind and accommodating! Room was clean and comfortable, our only complaint was that the lighting was poor (only a few lamps in the bedroom area). The included breakfast was INCREDIBLE! Huge selection and the staff were very friendly. Would definitely stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Arleana

Perfect hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!!!!! Strongly recommend!
Stayed 3 nights in Aug 2025

8/10 Good

Peter, Mississauga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cleaning standards are poor
Stayed 2 nights in Aug 2025

10/10 Excellent

Francesca M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Hotel 23 Rosso. The location is great and safe while still being close to the train station. The staff was very welcoming and helpful. I had a travel issue with trains and they were very eager to help me figure out alternatives! - much appreciated
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodney

Stayed 2 nights in Aug 2025

10/10 Excellent

gordon H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lose to restaurants, shopping, Train Stattion
Stayed 3 nights in Aug 2025

10/10 Excellent

Mariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Suk Yin

Travelled with family
Liked: Staff & service
The lobby is grand, but the room setup is just average. The bathroom, in particular, is extremely small and does not live up to a 4-star standard.
Stayed 2 nights in Aug 2025

4/10 Poor

Melissa

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The noise from upstairs coming through the floor is terrible. Sounded like baby elephants dancing in the room above us. One of the tiniest showers I have ever seen with a huge bench in the bathroom. With an internal window all the noise from the downstairs kitchen travels upstairs so u will likely be woken from around 6am. Couldn’t work out why our socks and slippers were going yellow till we realised some sort of yellow liquid was leaking through the light in the bathroom ceiling. Disgusting trying not to imagine what this could be… staff told us they only work there and to email manager. Good location and breakfast but would not stay here again or recommend it to others
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Rosso 23. The property is very clean, professional, and has an upscale feel. My room was a bit small, but still comfortable and well-maintained, with fresh towels and linens provided daily. The complimentary breakfast each morning was a great touch, and the staff went above and beyond -helping me with my suitcase to the elevator upon arrival and arranging a taxi transfer to the airport when I checked out. The location is fantastic, within easy walking distance to many attractions, shops, and restaurants. Overall, an excellent choice for a Florence stay!
Stayed 3 nights in Aug 2025

8/10 Good

Bharat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only issue was the shower space was very less and the rooms were not insulated at all. i could hear phone alarm in the next room. But other than that it was an amazing stay. Service and breakfast was impressive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerstin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Was worried about staying so close to train station but it was great. Short 5 minute walk from station. Hotel is located in Piazza di Santa Maria Novella. Plenty of food options and recommendations. Staff extremely pleasant, friendly and helpful. Bed and pillows were comfy, a/c cold, elevator slow but works! House keeping left candy everyday which made my daughter so happy! Safe, quiet area. Would recommend!
Stayed 4 nights in Jul 2025

6/10 Okay

Johnny Badilla, Wroclaw

Travelled with partner
Liked: Staff & service
Overall, the hotel is in a good location, with everything quite close by. However, the hotel itself is not in great condition, especially the rooms — it’s a bit old and doesn’t seem to be well-maintained. It looks like some parts of the hotel have been renovated, but not the rooms. Housekeeping service is only available in the mornings — otherwise, the room won’t be cleaned. Breakfast offers several options to choose from, but it’s not a buffet. Every day it’s the same. The breakfast staff is very friendly and kind. Check-out is at noon with no option to extend it.
Lobby
Stayed 9 nights in Jul 2025

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Rosso 23 is our “go to” hotel in Florence. We always try to stay here and always enjoy our stay. It’s a stunning property which is a fusion of 2 original palazzos, sharing the property with the hotel Garibaldi Blu! The hotel has stunning features including an awesome sweeping staircase and an original 14th century fresco on the 1st floor. The breakfast is fabulous with so much choice. All staff are attentive and friendly and multilingual! Also a great central location!
Awesome staircase
View from our 3rd floor room!
Stayed 3 nights in Jul 2025

10/10 Excellent

Annalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in very convenient location, walking distance from train station, staff very pleasant, nice breakfast buffet, clean room with a/c, hot water in shower has good water pressure, a/v hair drier, hotel has 3 elevators….
Stayed 1 night in Jul 2025

10/10 Excellent

Tingting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Easy to walk to the center of Florence, the train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025