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NH Collection Firenze Porta Rossa

5.0 star property
VIP Access

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Photo gallery for NH Collection Firenze Porta Rossa

Interior
Minibar, in-room safe, individually decorated, desk
Premium Room
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via Porta Rossa 19, Florence, FI, 50123
  • Place, Ponte Vecchio
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Pitti Palace
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, desk

Family Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, individually decorated, desk

Suite (Extra Bed 2 adults + 1 child)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (New Style)

Junior Suite (New Style)

Junior Suite (New Style)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (Extra bed 2 Adults + 1 Child)

Minibar, in-room safe, individually decorated, desk

Family Room (Extra bed 2 Adults + 1 Child)

  • 41 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (Extra bed 3 Adults)

Minibar, in-room safe, individually decorated, desk

Family Room (Extra bed 3 Adults)

  • 41 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, individually decorated, desk

Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Torre Monalda)

Suite (Torre Monalda)

Suite (Torre Monalda)

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand)

Deluxe Room (Grand)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

NH Collection Firenze Porta Rossa

Luxury Florence hotel connected to a shopping center, 4-minute walk to Ponte Vecchio
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Additionally, WiFi in public areas, valet parking, and a business center are onsite. Housekeeping is available on request.
NH Collection Firenze Porta Rossa offers 70 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Digital television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at NH Collection Firenze Porta Rossa. During your stay, you'll be connected to a shopping center, and just a quick walk from Piazza della Signoria. Features include a restaurant, a bar, and a business center.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute walk from Accademia delle Arti del Disegno and 4 minutes by foot from Ponte Vecchio
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have WiFi and wired Internet for a fee. The luxury NH Collection Firenze Porta Rossa also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Porta Rossa Bistrot - Onsite restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 40 per night)
  • Valet parking on site (EUR 45 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 22 to 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Porta Rossa Bistrot

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1100
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 to 24 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 40 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1O9HCDONC
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Nh Porta Rossa Hotel
NH Collection Firenze Porta Rossa Hotel Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel Florence

NH Collection Firenze Porta Rossa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lavonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was nice and quaint in a good location. My problem was that no water bottles were provided in the room except for one glass bottle that we must refill down the hall when needed. For the price we paid per night, I did not feel this was appropriate.
Stayed 2 nights in Sep 2025

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Friendly stuff Awesome location
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis Enrique Vite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

6/10 Okay

Jean Guy, Fort Lauderdale

Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Jul 2025

10/10 Excellent

Werhner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

evaldas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms to small
Stayed 1 night in Jun 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel exacto para Firenze

Muy buen hotel ubicado en zona excepcional de Firenze, con estacionamiento enfrente por la vía delle Terme 47. Buen desayuno, habitación y baño amplio, buena ropa de cama y la atención de todo el personal 10 puntos!! Cerca de todos los buenos negociosVolveremos
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

William

Excellent stau
Stayed 3 nights in Apr 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

w

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 2 nights in Jan 2025

10/10 Excellent

D J, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time in Florence!

Spent a wonderful week in Florence. We had a small glitch at the end of our stay, which was not any fault of the hotel. Due to Florence marathon on Sunday and the 24 rail strike, which started on Saturday night, we had to extend our stay. The staff did everything they could to help us with alternate travel plans.
Stayed 7 nights in Nov 2024

10/10 Excellent

Margo, Mercer Island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Florence.
Stayed 1 night in Nov 2024

2/10 Terrible

Biagina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs Meet Apathy: This was my 2d stay at NH Porta Rosa Hotel (10 night). The room I was in was infested with Bed Bugs. The bugs were feasting on me for days, but I first dismissed the marks as mosquito bites. It was not until I was consistently bitten in new places, including my face, that I asked the Hotel to recommend a dermatologist. Upon seeing the bites, the doctor asked if I was staying in a hostel, and explained that these were bed bug bites originating from where I was sleeping. I informed the hotel staff of the doctor’s diagnosis and that the source was the hotel’s room. Only after considerable debating and a full day of dealing with the staff, because the Manager never had time to speak to me himself, did they change my room and not charge me for that night’s stay. It took even more time explaining the several days of discomfort and interference with my vacation plans, as well as additional costs in medical and laundry bills, that they discount one additional night’s stay. Unfortunately, the Hotel staff did not seem to understand the difference between cleaning the room and exterminating the bugs from the room. I do not believe, after having several conversations with the staff, that they will take the proper steps to avoid another hotel guest from undergoing the same fate. To further note, I have travelled to Italy my entire life and am a fluent Italian speaker, I have never experienced this level of indifference and apathy in addressing a serious concern.
Stayed 10 nights in Oct 2024

10/10 Excellent

Human

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a smart choice if you want to be near by and feel like you are in a highend boutique hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time for us at NH Porta Rossa. I can tell you’ve will not stay anywhere else in the future and we have stayed some very nice hotels in that area. The hotel is as grand and historical as Florence itself The staff is so very willing to help you with anything you may need. My sister in law has a medical condition and she needed a special walker. They called numerous medical professionals and finally found one for us. The rooms are outstanding and the location is the best. 5 minute walk to the duomo , the ponte vechio , republica square , the uffizzi and so much more
Stayed 4 nights in Sep 2024

10/10 Excellent

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Staff will assist you as much as possible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EXEMPLARY Staff and Property. I have stayed at many 5 star hotels around the world for both business and leisure and the NH Porta Rossa service rivals any of them. In my top 5 of all time hotel experiences.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff excels at guest comfort and service, and the cafe restaurant is first rate.
Stayed 3 nights in Sep 2024

8/10 Good

John, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024