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Hotel Centrale

4.0 star property
VIP Access

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Photo gallery for Hotel Centrale

A hallway with a checkered floor, a fire extinguisher on the left, and a window at the end.
A lobby with a bar area, seating, and columns.
A spacious lobby with high ceilings, columns, and a central seating area with chairs and tables.
A spacious lobby with high ceilings, arched columns, and comfortable seating areas.
A spacious room with a wooden parquet floor, a grey sofa, red armchairs, a white coffee table, and a ceiling with intricate frescoes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via dei Conti 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Classic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, 1 Bedroom

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Classic Triple Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a red headboard, a bed with white linens, a painting on the wall, and a desk with a lamp.

Double Room Single Use

9.6 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

A bedroom with a wooden bed, a nightstand, a bedside lamp, a painting on the wall, and a staircase.

Superior Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, City View

Double Room, 1 Double Bed, City View

Double Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large bed, a TV mounted on a white cabinet, a desk, and a skylight above.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Classic Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms

A spacious room with a wooden parquet floor, a grey sofa, red armchairs, a white coffee table, and a ceiling with intricate frescoes.

Executive Suite, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Centrale

This hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hotel Centrale offers 35 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hotel Centrale gets high marks from our customers. During your stay, you're just a quick walk from Piazza del Duomo. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the breakfast and the location
  • Just a 5-minute walk from Piazza di Santa Maria Novella and 7 minutes by foot from Piazza del Duomo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, a meeting room, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Centrale. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 38 per day); discounts available
  • Valet parking on site (EUR 40 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Golf clubs/equipment
  • Library
  • Optional golf privileges
  • Piano
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 40 per day (in/out privileges)
  • Nearby parking fee: EUR 38 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Florence
Centrale Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Centrale Florence
Relais Centrale
Hotel Centrale Hotel
Hotel Centrale Florence
Hotel Centrale Hotel Florence
Relais Hotel Centrale Residenza D 'Epoca

Hotel Centrale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

SUKANT KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff and fresh food
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the breakfast was nice staff wonderful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Monica

Great location!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with exceptional stall. The morning breakfast is great with a huge variety.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance from train station, shopping, restaurants and duomo. Safe and not noisy at night. Good breakfast. Would book it again when I return.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Keon

Liked: Cleanliness, staff & service
Friendly staff and hotel is very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is awesome. Close to everything. Breakfast is fresh and made to order.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room was quite large by Europe standards. The staff was very friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness
Excellent location- wonderful staff. Would definitely recommend and stay here again
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Parisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Centrale. The breakfast was great. There was so much variety. There was a continental style and you could order hot foods and specialty drinks which were all included with the room. The room was rather large for a European hotel room. The hotel is two blocks from the Duomo so you walk out and have a beautiful view. I’d definitely stay here again!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness
The room was spotless, the breakfast was great, staff was friendly, great toiletries.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Matias

Liked: Amenities
Very convenient to the major tourist sites around Florence. Great place to stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 4 day stay. The hotel is in a very old building that is beautifully updated. The location cannot be beat at the price. Everyone was pleasant and helpful and breakfast was superb. When we opened windows at night it was sometimes noisy outside. The elevator is tiny and can carry only 2 passengers with luggage at a time. I would definitely stay here again!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel with great staff. Location is very nice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brenda

Loved it. The people and the breakfast was great. Everything was
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely starched linens. Helpful staff. Nice breakfast buffet with hot made to order meals available. VERY WELL LOCATED Advertised airport service—NONE is provided! They will call for you —you pay! Private service must be arranged 30 days before. Over 100€
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Super hotel, great location and staff was really helpful when I forgot my cellphone in the taxi, the lady at reception call taxi company immediately and finally the taxi driver sent back my phone.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was disappointing. It was the third hotel in Italy we stayed at and was the most expensive yet offered the least in terms of luxury, amenities, staffing help and assistance. It was clean but stuffy and small. No a/c in March left us at the mercy of the property to set the temperature. It is in a convenient location between the Duomo and the train station.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities
Nice place to stay in a budget in the historical center
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location and nice hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Belal

Liked: Cleanliness, property conditions & facilities, room comfort

Gem of a hotel

Amazing hotel - very good location, big rooms and great staff. Breakfast is spot on.
Stayed 1 night in Sep 2025