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Westwood Lodge

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Flat-screen TV
Daily full breakfast for a fee
Coach House Suite
Lobby lounge
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
2919 Franz Josef Highway, Franz Josef Glacier, 7886
  • Place, Glacier Hot Pools
    ‪20 min walk‬
  • Place, Waiho Hot Tubs
    ‪20 min walk‬
  • Place, Westcoast Wildlife Centre
    ‪1 min drive‬

Room options

View all photos for Main House Suite

Main House Suite

Main House Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Coach House Suite

Coach House Suite

Coach House Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Suite, Accessible, Mountain View

Grand Suite, Accessible, Mountain View

Grand Suite, Accessible, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, individually furnished

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, individually furnished

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, individually furnished

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Westwood Lodge

Along with an arcade/game room, this lodge has a library and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a lobby fireplace are onsite.
Westwood Lodge offers 9 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Westwood Lodge. During your stay, you'll be within walking distance of Our Lady of the Alps. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a terrace, and Library
  • Just a 2-minute drive from Our Lady of the Alps and 9 minutes from Alex Knob
As a guest of Westwood Lodge, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi. An arcade/game room, tour/ticket assistance, and a garden are also featured at the luxury Westwood Lodge. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Franz Josef Glacier lodge.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9 AM for a fee: NZD 25 per person

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 2 buildings
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 8 PM must contact this property at least 24 hours in advance to make arrangements.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 per person
  • Late check-in fee for check-in between 8:00 PM and 10:00 PM
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Westwood Franz Josef
Westwood Lodge Franz Josef
Westwood Lodge Franz Josef Glacier
Westwood Franz Josef Glacier
Westwood Lodge Lodge
Westwood Lodge Franz Josef Glacier
Westwood Lodge Lodge Franz Josef Glacier

Westwood Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 135 reviews
Rating 8 - Good. 22 out of 135 reviews
Rating 6 - Okay. 13 out of 135 reviews
Rating 4 - Poor. 4 out of 135 reviews
Rating 2 - Terrible. 0 out of 135 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were excellent- clean, comfortable bed and lots of space.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manisha

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room - Great location - definitely will recommend to friends & family
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very friendly welcome.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patrick T

Liked: Cleanliness, staff & service, amenities
The room was spotless and the manager fixed us a care package for the road as we had to leave at 6:00 am. It was a nice breakfast. Very quiet too
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. We enjoyed our stay and would recommend
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Spacious, spotless and well equipped ! Enjoying the view of the outdoors from their cozy, common area with fireplace added to the experience. Staff was courteous and breakfast was complete. Great choice for a visit to Franz Josef.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast available, staff very helpful and nice room.
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

yen

Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty dark room. A desk with no light around. A sofa with no light...in fact only two ceiling spotlights in wrong direction. TV was very small in big room...like PC monitor. Bathroom was, however, spacious. Lodge for breakfast was very nice. Breakfast itself was skimpy. Staff was friendly and supportive. Safe 20 min walk to village.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful welcoming staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable bed, nice breakfast. Friendly, attentive staff.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, serene place to to stay. The staff was excellent. Everything we hoped it would be.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Westwood Lodge on the 22nd - 24th December. The lodge was huge, spotless, and very cosy with the log timber walls, very alpine! We were greeted by a super friendly hostess who was warm and welcoming and gave brilliant recommendations. We were also pleasantly surprised by the complimentary breakfast we received which was delicious!! Hot fresh eggs and all the usual continental sides and additions. The breakfast team also provided really wonderful service. The hotel was located on beautiful grounds with sweeping Mountain View’s and the common room with a fire place and an impressive snooker table was a great addition. Thank you so much for a wonderful stay and merry Christmas!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, peaceful, comfortable stay.

The hotel was very comfortable and clean and very close to the town while providing a quiet respite from the busier touristy area. The manager who greeted us was warm, welcoming and accommodating. Breakfast was basic but sufficient.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Ivette

Liked: Staff & service, amenities
The room smells. I have to spend $ 25 (US) on an air freshener. The maid never changed our sheets or picked up the trash. I won't stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shi-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully furnished property with authentic alpine feel, relaxing guest lounge and friendly staff. Ashley was excellent, we would highly recommend this property to anyone.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, large room, clean with a view on the garden. Very nice staff!
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for Franz Josef. Very large, comfortable rooms and a nice breakfast included. The owner is extremely helpful and friendly. Highly recommend.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made very welcome. Spacious room and excellent bathroom. Good breakfast Friendly and helpful staff. A little way out of town
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Setting, Near Town

Lovely setting, enjoyed the fireplace at the end of the day. Audrey, who checked us in & provided our breakfast, was very helpful & friendly. Situated nicely on the edge of town.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The room, staff, and property overall were great. The only thing I hope it has was air conditioning in the rooms and in the common eating area
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in Franz-Josef! It's far enough away from the heliport that you aren't constantly disturbed by the noise, but still close enough to town that you can easily get to everything important quickly. Audrey was super friendly and pointed out all the best food spots and other helpful locations. The breakfast was perfect for a quick start before the day's adventures and the room was very spacious and comfortable.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Xiaomin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the mountains
Stayed 1 night in Oct 2022
Verified

8/10 Good

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant large room. Staff excellent
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and charming place

Despite the stormy weather, we had a great time around the fireplace. Breakfast was good. Room and bathroom are spacious, very clean. We stayed only one night; I wish We has more time to stay.
Stayed 1 night in Feb 2024