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Quality Hotel The Reef

4.0 star property

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Photo gallery for Quality Hotel The Reef

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Meeting facility
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Tordenskjoldsgade 14, Frederikshavn, 9900
  • Place, Frederikshavn Harbour
    ‪7 min walk‬
  • Place, Kattegat Silo
    ‪9 min walk‬
  • Place, Arena Nord
    ‪17 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.6 out of 10
Excellent
(41 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(37 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Quality Hotel The Reef

Guests of this beach hotel will appreciate convenient onsite amenities such as a 24-hour fitness center and a sauna. Housekeeping is available on request.
Quality Hotel The Reef offers 210 accommodations with safes and hair dryers. 50-cm flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

4 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Quality Hotel The Reef. During your stay, you're just a quick walk from Bolten. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a sauna, and 4 hot tubs
  • Steps from Bolten and Frihedsmonumentet
  • Pets welcome for a fee
Quality Hotel The Reef offers its guests a complimentary water park, 4 hot tubs, a waterslide, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 14 meeting rooms available. An outdoor pool, a children's pool, and a 24-hour fitness center are also featured at the family-friendly Quality Hotel The Reef. Parking is available for a fee.

This 4-star Frederikshavn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
The Social Bar & Bistro - Onsite lobby lounge.
Jaco's - This buffet restaurant serves breakfast only. Open daily.
The Social Bar & Bistro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Coco Lounge - Overlooking the pool, this café serves lunch and light fare. Open daily.
Sundeck Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (DKK 125 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: DKK 190 for adults and DKK 190 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Coco Lounge
  • Jaco's
  • Sundeck Bar
  • The Social Bar & Bistro
  • The Social Bar & Bistro

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free water park access
  • Indoor pool
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for DKK 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 190 for adults and DKK 190 for children
  • Covered self parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reef Scandic
Scandic Reef
Scandic Reef Frederikshavn
Scandic Reef Hotel
Scandic Reef Hotel Frederikshavn
Scandic Stena Line Frederikshavn Hotel Frederikshavn
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn, Jutland, Denmark
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn
Scandic The Reef
Quality Hotel The Reef Hotel
Quality Hotel The Reef Frederikshavn
Quality Hotel The Reef Hotel Frederikshavn

Quality Hotel The Reef Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 363 reviews
Rating 8 - Good. 119 out of 363 reviews
Rating 6 - Okay. 36 out of 363 reviews
Rating 4 - Poor. 9 out of 363 reviews
Rating 2 - Terrible. 2 out of 363 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Breann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this was the best hotel experience I’ve ever had. The room was beautiful, staff were exceptionally friendly, and the water park was beyond my expectations. Everything about the hotel was beautiful, and so full of details. 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities
Venligt personale fine værelser og gode fælles rum
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Stayed 1 night in Dec 2025

8/10 Good

Rasmus

Stayed 1 night in Dec 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk ophold med to børn. Tilmed enorm omsorg og service til os om natten med et sygt barn. Stor cadeau fra os.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fie

Stayed 2 nights in Dec 2025

10/10 Excellent

Peder

Liked: Cleanliness, staff & service, amenities
Alt var perfekt. Skønt og venligt personale. Dejlige værelser og en overdådig morgenmad.
Stayed 1 night in Dec 2025

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service
Ok
Stayed 3 nights in Dec 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Henriette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastiske faciliteter når man har et barn, der elsker at boltre sig i vand! Meget gennemført badeland! Fint og rummeligt værelse samt badeværelse- hårtørrer dog med svagt blæs og kort, snoet ledning og en knap, der skal holdes inde under hele tørringen. Hyggelig morgenmadsrestaurant. Som veganer ikke det store udvalg men jeg vil tro, de fleste vil være tilfredse. Super beliggenhed. Kan alt i alt absolut anbefale!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lone Jensen

Liked: Cleanliness, staff & service, amenities
Lækker værelse, fint hotel, lækker badeland, meget lækker morgenmad.
Stayed 1 night in Dec 2025

4/10 Poor

Niels

Stayed 1 night in Nov 2025

10/10 Excellent

Jens-Ole

Stayed 1 night in Dec 2025

6/10 Okay

Gerhard

Business traveller
Liked: Cleanliness, amenities
Refurbishing is nice, but there are a lot of kids there, I love them, but for a business trip this can be disturbing.
Stayed 2 nights in Oct 2025

8/10 Good

Henrik

Stayed 1 night in Nov 2025

8/10 Good

Tummas Marni

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Lærke

Stayed 2 nights in Dec 2025

10/10 Excellent

Evelina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Toppen
Stayed 1 night in Nov 2025

10/10 Excellent

Sune

Travelled with family
Liked: Cleanliness, staff & service, amenities
Det var et dejligt sted. Rent, lækkert og vi kom en enda en dag tidliger og personalet var så søde at hjælpe os så vi kunne få samme værelse en dag mere. Lækker morgenmads buffet med alt der hører til. Fantastisk badeland med mange fede små oaser og en lækker bar/ frokost sted. Hel klart en sted vi kommer igen.
Stayed 2 nights in Nov 2025

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Badelandet er rigtig god. Morgenmad er også rigtig lækker. Sengene på værelset er for bløde at sove i. Klapsengen er for smal. Min mindste søn faldt ud af den om natten. Vi bad om et værelse til stille side i kommentarer til booking. Men vi fik et værelse med vinduet til vejen og der var masse larm om natten fra fulde mennesker. Ventilation på værelserne er ikke særlig god. Da vi åbnede vinduet om natten, var det svært at sove på grund af larm fra gaden.
Stayed 2 nights in Nov 2025

8/10 Good

Kim

Stayed 4 nights in Nov 2025

10/10 Excellent

Anne Mette

Stayed 1 night in Nov 2025

10/10 Excellent

Ole-Gerhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God atmosfære
Stayed 7 nights in Nov 2025

8/10 Good

Somayeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient because it’s only a short walk from the ferry terminal. If you’re arriving from Gothenburg, you basically step off the boat and you’re almost there. The design is another strong point—the lobby and the restaurant look stylish and well thought-out, and the overall atmosphere is colorful and pleasant. The staff were very friendly and nice. However, there are a few things to keep in mind, especially for couples. The hotel attracts a lot of families with children, and the pool area is almost always full of kids. It gets loud, busy, and a bit chaotic, which makes it hard to enjoy the pool area. There’s no adults-only section or quieter space for those who prefer a more relaxing environment, so the noise is unavoidable. Our room was on one of the top floors, and although the slanted roof made it look charming, we couldn’t open the window. Without fresh air, the room felt stuffy, and after a while it became uncomfortable. I would have preferred a lower floor with windows that actually open. Cleanliness was another issue. The toilet bowl had a noticeable yellow tint, the kind that comes from older stains that haven’t been fully removed and would require stronger cleaning agents. Breakfast was supposed to be available until ten, but they started clearing everything away 20 minutes early. Since we had the last time slot, we barely had time to eat before the food disappeared. If breakfast is advertised until ten, it really should stay out until ten.
Stayed 1 night in Nov 2025