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Mercure Hotel Freiburg am Munster

3.5 star property

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Photo gallery for Mercure Hotel Freiburg am Munster

Exterior
A hotel room with a bed, a desk, a mirror, a kettle, and a patterned floor.
Meeting facility
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Place, Freiburg Main Cathedral
    ‪5 min walk‬
  • Place, Muensterplatz
    ‪5 min walk‬
  • Place, Old Town Hall
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(52 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Superior Room, 1 Queen Bed

A hotel room with a bed, a desk with a telephone, a chair, and a patterned floor.

Privilege, Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Freiburg am Munster

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 117 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Freiburg am Munster. During your stay, you'll be connected to the convention center, and just a quick walk from Freiburg Main Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Steps from Southern Black Forest Nature Park and 3 minutes by foot from Freiburg Main Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Freiburg am Munster. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Muensterblick - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (EUR 22 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 409 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tatiana

Liked: Property conditions & facilities
Great location nice rooms very good breakfast. Soundproofing could be better.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great location and everything great woth hotel
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Clean, comfortable, quiet rooms & helpful staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Clean room, spacious shower, good view of the hills to rear, great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Well located hotel near all the sights
Stayed 1 night in Sep 2025
Verified

8/10 Good

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, nicely located
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Highly recommend.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice breakfast included with the room rate.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great restaurants both nearby and inside the hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

ka ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mushroom v good taste and fresh, all variety v good, a lot of choices, good bread too, services excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

RAMESH

Liked: Cleanliness, staff & service, amenities
Good view from room
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant needs a better menu but otherwise great place to stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff! Highly recommend
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Bre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the Munsterplatz and many shops, restaurants and bars. The reception area had a tranquil vibe and the staff was very nice and helpful. The room was clean and perfect for what we needed.
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Good location. Helpful staff. Great breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, good value, parking nearby
Stayed 1 night in Jan 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was good. Hotel centrally located
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort

Great location!

The hotel staff were fantastic, and customer service was excellent. Additionally, the hotel's location is perfect. However, the room carpet was stained and needed cleaning.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and it was a very comfortable stay and very conveniently located near the old town and cathedral. The rooms are modern and the bathrooms are great. Will definitely stay here again if passing through.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with room, staff and facilities.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location with good connection to public transport. Staff are helpful and the breakfast is good.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Mercure. Room was clean, had everything what's needed and personal was always friendly and helpful. Hotel is located very centrally so it's also very easy to reach all attractions in Freiburg.
Stayed 7 nights in Apr 2025