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Hotel Diplomate

4.0 star property

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Photo gallery for Hotel Diplomate

Lobby
Front of property – evening/night
Lobby sitting area
Junior Suite, 1 Queen Bed | Living area
Junior Suite, 1 Queen Bed | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
Rue de la Terrassière, 46, Geneva, GE, 1207
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪5 min walk‬
  • Place, Jet d'Eau Fountain
    ‪9 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.4 out of 10
Good
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Single Bed

Minibar, desk, soundproofing, iron/ironing board

Superior Single Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Diplomate

Hotel with a 24-hour front desk, 5-minute walk to Rue du Rhône
Self parking, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Diplomate offers 46 accommodations with minibars. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Diplomate. During your stay, you're just a quick walk from City Center Shopping Area. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Just a 5-minute walk from Rue du Rhône and 12 minutes by foot from Flower Clock
Hotel Diplomate offers its guests laundry facilities, dry cleaning/laundry services, and an elevator. Public spaces have free WiFi. For a fee, parking is available.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: CHF 26 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 per person
  • Secured self parking fee: CHF 32.00 per day
  • Rollaway bed fee: CHF 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

BEST WESTERN Diplomate
BEST WESTERN Diplomate Geneva
BEST WESTERN Hotel Diplomate
BEST WESTERN Hotel Diplomate Geneva
Hotel Diplomate Geneva
Hotel Diplomate
Diplomate Geneva
Geneva Best Western
Best Western Geneva
Hotel Diplomate Hotel
Best Western Diplomate
Hotel Diplomate Geneva
Hotel Diplomate Hotel Geneva

Hotel Diplomate Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 150 out of 655 reviews
Rating 8 - Good. 243 out of 655 reviews
Rating 6 - Okay. 142 out of 655 reviews
Rating 4 - Poor. 75 out of 655 reviews
Rating 2 - Terrible. 45 out of 655 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kamel

Business traveller
It is fine.
Stayed 13 nights in Aug 2025

2/10 Terrible

Alireza

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel failed in every aspect service
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Avoid if you don’t like moths or support Palestine

Saw moths flying in the room and two big areas of moth eaten carpet Also flying Israeli flag which is odd given the genocide in Gaza taking place
Stayed 1 night in Jul 2025

8/10 Good

Denny

Stayed 4 nights in Jun 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Nice enough place for its location and price. Bit warm and trams outside.
Stayed 2 nights in Jun 2025

8/10 Good

Nerveen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Prasanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place for the value of the money

The stay was excellent. The staff were very polite and well accommodating. Easy lift access. The hotel is well connected with public transportation. A mall just opposite has a coop, pharmacy and a few other things for easy grab. The only issue I faced was the toilet, little less lighting, the loose shower fixture, and the curtains were a little weird. However, I feel the stay was good value for the money.
Stayed 2 nights in May 2025

6/10 Okay

Fenan

Business traveller
Disliked: Property conditions & facilities
It’s old and poorly maintained. There is hot water but the shower head drops. I was kindly loaned a kettle for the stay. Rather costly for what it is but I was only there to shower and sleep. Thank you
Stayed 4 nights in Nov 2024

6/10 Okay

JOSE DAVID

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Gerlicia, Boca raton

Liked: Staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Stayed 1 night in Sep 2024

4/10 Poor

Kaveh

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The room's AC didn’t work and was noisy. The mattress in the bedroom was terrible. The bathroom didn’t have proper ventilation, so it always smelled bad. In general, I don't recommend this hotel anymore.
Stayed 1 night in Sep 2024

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

banik

Disliked: Cleanliness, property conditions & facilities
Too much roaches, dirt, dusty, garbage
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short stay for a conference. Provided all that I needed. Convenient for walking and public transport.
Stayed 2 nights in May 2024

8/10 Good

Hafed, Crawley

Liked: Cleanliness
Good value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 2 nights in Aug 2024

8/10 Good

CJ Connie

Travelled with partner
Liked: Staff & service
10 minutes walk to city centre, nice hotel with very friendly staffs. Breakfast is continental selections with bacon and eggs, good enough to start our day. The room we stay with nice balcony overview the street. The bathroom is very tidy and clean but a bit old fashion. We saw the room next door with fresh look bathroom, maybe next time should request the renovated bathroom room. Overall very nice hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Mouhanad

Stayed 5 nights in Jul 2024

8/10 Good

Hop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Ashley

Great customer service. Rooms wasn’t the best.
Stayed 1 night in Jun 2024

8/10 Good

Nissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kah Poh

Business traveller
Liked: Cleanliness, staff & service

A day in Geneva

The hotel was a bit old with a retro lift. Average stay but can we ask for during a biz trip
Stayed 1 night in Jun 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, staff friendly and generally helpful. We did ask for extra pillows and towels, only 1 bath and 1 hand towel in the room, for two people, but did not receive the asked for items. Hotel in a good location for the train station and central city area. The hotel interior was a little tired but perfectly clean.
Stayed 1 night in Jun 2024

4/10 Poor

Melisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Terrible breakfast (I could’ve made more food if I was at home) and the facilities were super outdated - I couldn’t believe that it was a 4* hotel! The room card stopped working 4 times during my 2-night visit and although the front desk were happy to help me, the first time I had to wait for over 15-20minutes! Overall a bad experience
Stayed 2 nights in Jun 2024