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The Plaza - A Fairmont Managed Hotel

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video - submitted by Jet Set with Sarita
Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
768 Fifth Avenue, New York, NY, 10019
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Central Park
    ‪2 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite, 1 King Bed Edwardian Suite

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed Edwardian Suite

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pulitzer 5th Avenue)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed (Pulitzer 5th Avenue)

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom)

Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom) | View from room

Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)
  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Luxe King Room

Premium bedding, down duvets, pillow-top beds, minibar

Grand Luxe King Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 139 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe 2 Queens

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe 2 Queens

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace Room King

Premium bedding, down duvets, pillow-top beds, minibar

Terrace Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

View from room

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

  • City view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Plaza - A Fairmont Managed Hotel

Luxury hotel with 2 restaurants, steps from 5th Avenue
Along with 2 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a 24-hour business center, and valet parking. Change of towels is available on request.
The Plaza - A Fairmont Managed Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

111Skin Spa/Clinic has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Plaza - A Fairmont Managed Hotel. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy American cuisine at The Palm Court, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, facials, or body treatments at 111Skin Spa/Clinic
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests speak favorably about the overall condition of the property and the room service
  • Steps from 5th Avenue and 3 minutes by foot from Central Park
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Plaza - A Fairmont Managed Hotel offers its guests a full-service spa, a 24-hour fitness center, and in-room fitness. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21496 square feet (1997 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Plaza - A Fairmont Managed Hotel. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
The Palm Court - This fine-dining restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Champagne Bar - This brasserie specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Champagne Bar - This restaurant serves lunch and dinner. Open daily.
The Plaza Food Hall - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10:00 AM to 6:00 PM
  • Limo/town car service
  • Covered valet parking on site (USD 110 per day)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 60 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Champagne Bar
  • Champagne Bar
  • The Palm Court
  • The Plaza Food Hall

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Shopping

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout apparel

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 109 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 74.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 60 per person
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Covered valet parking fee: USD 110.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 109 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Plaza - A Fairmont Managed Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel
The Plaza A Fairmont Managed
The Plaza A Fairmont Managed Hotel
The Plaza - A Fairmont Managed Hotel Hotel
The Plaza - A Fairmont Managed Hotel New York
The Plaza - A Fairmont Managed Hotel Hotel New York

The Plaza - A Fairmont Managed Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 736 out of 1001 reviews
Rating 8 - Good. 100 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Efimia

Stayed 3 nights in Oct 2025

10/10 Excellent

RAFAEL

Stayed 3 nights in Oct 2025

10/10 Excellent

Walter

Beautiful and comfortable room... very nice and large. Received a free upgrade to a high floor for our anniversary. All the staff were super friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Raette

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Oct 2025

4/10 Poor

yacov

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Nijuel

Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Stayed 1 night in Oct 2025

10/10 Excellent

Rashed

Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Wouldn’t stay here again. Only positive was attitude and friendliness of staff and pre-trip concierge assistance. Location great. Size of room was good for NY faced into another part of the hotel but painted gold bed frame was peeling terribly (gross) and pillows were miserable. Clumpy cotton. No turn down service. So many tourists in the lobby you have to dig out your room key every time you enter the hotel. They also add a charge at check in ABOVE the resort fee. $75 per day but you can use $50 as a credit. Strange.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Oct 2025

8/10 Good

Jorge J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Excellent staff. Adriana was wonderful. I’d say our bed wasn’t the best, but the room was very clean and luxurious.
Stayed 3 nights in Oct 2025

4/10 Poor

Jorge, seattle

Disliked: Cleanliness, staff & service, property conditions & facilities
Maybe my expectations were too high. I expected a clean vacuumed room and bathroom, bug-free, with shower gel and conditioner in the shower. A knife to spread on the rolls the butter and jam that I paid for, free water in the room.
Stayed 6 nights in Oct 2025

10/10 Excellent

jack

Stayed 2 nights in Oct 2025

10/10 Excellent

Dr. Maziar

Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Just outstanding. I have zero complaints and wonderful experience at The Plaza
Stayed 3 nights in Oct 2025

10/10 Excellent

Ali

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas Joseph

Stayed 2 nights in Oct 2025

6/10 Okay

Lai-Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not ready until 4pm. No one called to let m.
Stayed 1 night in Oct 2025

2/10 Terrible

Dimitrios

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
‘
Stayed 3 nights in Oct 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

ELENA

Stayed 3 nights in Oct 2025

6/10 Okay

Jose D

Stayed 2 nights in Oct 2025

8/10 Good

Kam Fai, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025