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4.3 out of 5

"i have stayed here before and it is the perfect answer to a visit to Geneva " More

By GrannyRo on Thu 30 Aug 2012

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Hotel Description

Hotel Metropole Geneve - Preferred Hotels & Resorts's great location gets high marks from our customers. During your stay, you're just a quick walk from City Center Shopping Area. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1854, this 5-star hotel has 127 rooms over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with LED TVs, DVD players and minibars
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests praise the central and quiet location
  • Steps from City Center Shopping Area and Anglais Garden
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€327* Per night/room 26 Sep - 27 Sep

Deluxe Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Shopping Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lake Geneva Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Metropole Geneve - Preferred Hotels & Resorts ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Metropole Geneve - Preferred Hotels & Resorts

Everyone (1) Friends (1) Other (1)
5 out of 5

pre family visit

i have stayed here before and it is the perfect answer to a visit to Geneva

Posted by on 30 Aug 2012

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5 out of 5

Short break

First rate location for visiting this great city, take advantage of the Lake and the water transport. Free travel pass on offer by hotel is huge help. Visit the Botanical Gardens enjoy lunch in the grounds and walk back along the Lakeside, taking th boat bus back to the quai Anglaise.

Posted by on 11 Aug 2012

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5 out of 5

Posted by on 23 Dec 2018

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Comment from Hotel Management

5 Feb 2019 by Chloe

Thank you for taking the time to leave a review !

2 out of 5
Pros: Frühstück
Das Hotel duftet nach ALT. Kosten - Nutzen Verhältnis ist nicht im Gleichgewicht. Man kann sich nich begeistern.

Posted by on 1 Oct 2017

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About the Hotel Metropole Geneve - Preferred Hotels & Resorts

Location 34 Quai General Guisan, Geneva, GE 1204

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and a limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Hotel Metropole Geneve - Preferred Hotels & Resorts. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Geneva hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1854
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Geneva Station (1.2 km / 0.7 mi)
  • Metro station: Rive Tram Stop (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Metropole Geneve - Preferred Hotels & Resorts offers 127 forms of accommodation with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Hotel Metropole Geneve - Preferred Hotels & Resorts has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 180 per vehicle (roundtrip)
  • Valet parking fee: CHF 60 per day
  • Nearby parking fee: CHF 60 per day
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneva Metropole
  • Geneva Swissotel Metropole
  • Metropole Geneve Hotel Geneva
  • Metropole Geneva Swissotel
  • Swissotel Geneva
  • Swissotel Geneva Metropole
  • Swissotel Metropole
  • Hotel Metropole Geneve - Preferred Hotels & Resorts Hotel
  • Swissotel Metropole Hotel
  • Swissotel Metropole Hotel Geneva
  • Geneva Swissotel Metropole Hotel
  • Swissotel Metropole Geneva Hotel Geneva
  • Swissotel Metropole Geneva Hotel
  • Metropole Geneva Hotel
  • Metropole Geneve Hotel
  • Metropole Geneve Geneva
  • Hotel Metropole Geneve - Preferred Hotels & Resorts Geneva
  • Hotel Metropole Geneve - Preferred Hotels & Resorts Hotel Geneva

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.