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Hotel Twenty Nine

2.0 star property

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Photo gallery for Hotel Twenty Nine

Property entrance
Double or Twin Room
Daily buffet breakfast for a fee
Lobby sitting area
Single Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
29 Via Balbi, Genoa, GE, 16126
  • Place, Piazza Principe
    ‪1 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Place, Old Port
    ‪13 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬

Room options

View all photos for Single Room

Single Room | View from room

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Twenty Nine

This smoke-free hotel features concierge services, dry cleaning, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a hair salon, and a front-desk safe are onsite.
Hotel Twenty Nine offers 6 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Twenty Nine, you're just a quick walk from Christopher Columbus Monument. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Piazza Principe and 13 minutes by foot from Old Port
Hotel Twenty Nine offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hotel Twenty Nine also features dry cleaning/laundry services, room service (during limited hours), and express check-out.

This Genoa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 per person

Conveniences

  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • No lift

More

  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 28
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Via Balbi 153 R, Hotel Nuovo Nord, same property.]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight
  • Late check-out fee: EUR 28 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Via Balbi 153 R, Hotel Nuovo Nord, same property.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A1RNFP3MHX
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel Twenty Nine.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

HOTEL TWENTY NINE Genoa
TWENTY NINE Genoa
Hotel Twenty Nine Hotel
Hotel Twenty Nine Genoa
Hotel Twenty Nine Hotel Genoa

Hotel Twenty Nine Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 131 reviews
Rating 8 - Good. 58 out of 131 reviews
Rating 6 - Okay. 14 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HSIAO MIN

Liked: Cleanliness, staff & service, amenities
Quiet and clean
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melina

Liked: Cleanliness, staff & service, amenities
Very nice, staff friendly, cosy. The breakfast buffet was ok. Only minus was the noise from the street. So ear plugs definitely needed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for cruise passengers. Ealking distance. Also walking distance to train station.
Stayed 1 night in Oct 2025
Verified

8/10 Good

matt

Liked: Cleanliness, staff & service
Great location next to the central train station. Room was clean and spacious. Within easy walking distance of the harbor, shopping, and restaurants. An issue for those with mobility concerns is the absence of an elevator/lift.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for a one night stop
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great breakfast and room for decent price!

Pros: spacious, good thick towels, great location, good breakfast! Cons: run-down, mold growing in the ceiling corner in bathroom, AC didn’t do much and it was VERY hot, door was like a bedroom door in an apartment- not very solid or easy to close properly
Stayed 1 night in Jun 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The location is close to main rail station. Very convenient.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
The clerk at the desk, extremely nice, very helpful. The hotel was very charming. I really enjoyed my stay.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 100 m from Central train station, walkable to all main attraction in Genova, express bus to the airport
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
The staff was friendly and helpful The street noise was terrible, people yelling all night long and worse at 4am No sound insulation at all
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near the train station no kettle in rooms and shower was very tiny, clean and pleasant
Stayed 1 night in Sep 2024
Verified

6/10 Okay

salem

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. Poor renovation job.
Stayed 1 night in May 2025
Verified

10/10 Excellent

P J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They where very help full as we were booking in late due to our flight begin late.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, large room, no view. Bathroom could use some TLC. Very convenient location.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

sidika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it

Excellent for train stain. Great restaurants downstairs.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Yaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the train station. It is a bit rustic and has an old interior, but kept very clean. Good for short term stay with the basics. Beddings and towels were clean. I would stay again. Would be great if there was a kettle in the room.
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Service was impeccable and the breakfast VERY nice. Our room was efficient and clean. Only comment was the shower was small, which is understandable. A handheld shower device vs the large showerhead would probably be more effective. It was a lovely stay in a great location so Inwould definitely return...
Stayed 1 night in May 2023
Verified

6/10 Okay

Marsha

Liked: Cleanliness, staff & service
The check in is in a separate building. This was a bit confusing. The hotel did offer me a free upgrade but that building did not have an elevator which I required. The room was small, as expected, and very clean. The shower was a bit awkward since I am plus size (US18) and did not fit into the shower easily. It was a quiet room. The breakfast was an additional fee, I knew ahead of time, but was good for the price.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Luigi

The bathroom was super uncomfortable, the heating didn't work, all the noise from the street can be heard in the room, it doesn't have blinds and at night all the light comes in.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Amanda

Disliked: Amenities, property conditions & facilities
As soon as I unlocked the door to my room, the handle fell off. They sent a repair man quickly to repair it, but he put only put in one out of the three possible screws, so the handle was still extremely wobbly. The next day after I requested that two more be put in, he did so. He was very kind, but it was an inconvenience especially since I was waiting in my room for him to repair it the second time and he came significantly later than was promised. I also feel like my booking was baited and switched. There was an option to add breakfast for free on the Expedia website however, when I got there, they told me my booking was only for the room and nothing else. On my booking receipt it didn’t say anything about the free breakfast so I had no proof. It left a bad taste in my mouth. There is also a bad smell coming from the pipes/toilet/shower. Also, the rooms directly against the street are extremely noisy. On every one of my four nights I was woken up by either someone yelling on the street or honking a car horn etc. I had booked this place for convenience and proximity to the bus station/train, however, I find this area is really not safe at night especially closer to the port. The area around the hotel is very dirty too, as there is lots of garbage, feces and the smell of urine everywhere.
A protest on the street just outside my window
The door handle that was held on only by one screw. Room 210
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Ian

Disliked: Staff & service, amenities, property conditions & facilities
Close to train station and safe area with food shops and restaurants close. Poor and dis-interested response from staff. Instructions about door which had NO signage vague. Door to room jammed - had to get another room. Air conditioning not working. They rang at 10.00pm to see if they could come and look at it. Basin plug missing parts. Shower badly patched and had mould and dirt in some area. Toilet badly marked and needs replacing. Had to request 3 times for more toilet paper. Traffic noise from main street. Only 1 set keys issued. Could not even latch door if 1 person went out. Had to put chair against door or be locked in! Obviously won't be staying there again. Pity; if they did there maintenance and got better staff it would be a great budget location.
Stayed 2 nights in May 2024
Verified

8/10 Good

Ane Kølholt

Liked: Cleanliness, staff & service, amenities
Jeg blev opgraderet til at bo på deres 3 stjernede Hotel Nuovo Nord
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Fabrizio

Disliked: Cleanliness, amenities, property conditions & facilities
La camera presentava evidenti macchie di muffa…odore sgradevole presente per tutta la durata del soggiorno…non credo ripeterei l esperienza…personale gentile e disponibile…colazione discreta!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joao E.

Liked: Cleanliness, staff & service, amenities
Quarto e banheiro ótimos
Stayed 2 nights in Dec 2025